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       #Post#: 101389--------------------------------------------------
       Re: Car rental company claims vehicle was damaged whilst under m
       y possession 
       By: mickR Date: December 7, 2025, 4:15 pm
       ---------------------------------------------------------
       the photos show only minor damage to the lower bumper, however
       they also show the bumper is clearly NOT dislodged from
       anything. it's is also highly unlikely there is damage
       "underneath"
       I would put them to strict proof the bumper was undamaged at the
       time you hired the vehicle.
       #Post#: 101453--------------------------------------------------
       Re: Car rental company claims vehicle was damaged whilst under m
       y possession 
       By: robbieuk Date: December 8, 2025, 7:14 am
       ---------------------------------------------------------
       This was suggested in legal beagles forum where I have made the
       post too.
       a) Make a Formal Complaint to the rental company, follow the
       complaints procedure on their website.
       When making your points, number them and use sections. Explain
       what's happened, why it's wrong and
       what you want them to do.
       You have two issues, the alleged damage to the rental vehicle
       and the poor customer service received by
       you, i.e. she was pressurised and bullied into signing documents
       etc.
       Although they will have Terms and Conditions, they may be
       'unfair', only a Court can state they are
       'unfair'.
       b) Send them a Subject Access Request, they have 30 days to
       respond (specify CCTV footage).
  HTML https://legalbeagles.inf
       o/library/gu...ccess-request/
       Make sure you get Proof of Postage.
       c) Notify your bank that an attempt might be made to debit funds
       from your account.
       Then if they do somehow succeed, you can inform the bank that
       payment should
       of been blocked.
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