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#Post#: 100805--------------------------------------------------
Just received this charge from group nexus
DIR By: Redspark
Date: December 3, 2025, 4:34 am
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Just received this charge from group nexus BPA I know nothing
about at all. I can't even. See in images where it is. Any
advice please. 1 sheet. Attached back and front with my details
removed. Says I'm the registered keeper.
HTML https://freeimage.host/i/fzvBlte
HTML https://freeimage.host/i/fzvpLLN
Thanks
#Post#: 100807--------------------------------------------------
Re: Just received this charge from group nexus
DIR By: jfollows
Date: December 3, 2025, 4:36 am
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HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/<br
/>includes a link to instructions on how to post images.
#Post#: 100914--------------------------------------------------
Re: Just received this charge from group nexus
DIR By: b789
Date: December 3, 2025, 12:43 pm
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Start with this... There is no legal obligation on the known
keeper (the recipient of the Notice to Keeper (NtK)) to reveal
the identity of the unknown driver and no inference or
assumptions can be made.
The NtK is not compliant with all the requirements of PoFA which
means that if the unknown driver is not identified, they cannot
transfer liability for the charge from the unknown driver to the
known keeper.
Use the following as your appeal. No need to embellish or remove
anything from it:
--- Quote ---
> I am the keeper of the vehicle and I dispute your 'parking
charge'. I deny any liability or contractual agreement and I
will be making a complaint about your predatory conduct to your
client landowner.
>
> As your Notice to Keeper (NtK) does not fully comply with ALL
the requirements of PoFA 2012, you are unable to hold the keeper
of the vehicle liable for the charge. Partial or even
substantial compliance is not sufficient. There will be no
admission as to who was driving and no inference or assumptions
can be drawn. GroupNexus has relied on contract law allegations
of breach against the driver only.
>
> The registered keeper cannot be presumed or inferred to have
been the driver, nor pursued under some twisted interpretation
of the law of agency. Your NtK can only hold the driver liable.
GroupNexus have no hope at POPLA, so you are urged to save us
both a complete waste of time and cancel the PCN.
--- End Quote ---
#Post#: 100946--------------------------------------------------
Re: Just received this charge from group nexus
DIR By: Redspark
Date: December 3, 2025, 7:24 pm
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Thank you.
So it's not advisable to just ignore it ?
Thanks for your help
Dave
#Post#: 100948--------------------------------------------------
Re: Just received this charge from group nexus
DIR By: b789
Date: December 4, 2025, 1:14 am
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You can ignore it, up to the point you receive a county court
claim from them. After that, you can continue to ignore and get
a CCJ in default or respond and defend it. With a probable
greater then 40% chance of being successful.
#Post#: 101028--------------------------------------------------
Re: Just received this charge from group nexus
DIR By: Redspark
Date: December 4, 2025, 11:59 am
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I'll send what you wrote. Thank you so much.
#Post#: 102519--------------------------------------------------
Re: Just received this charge from group nexus
DIR By: Redspark
Date: December 15, 2025, 10:05 am
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They responded after I emailed them what you said -
Dear Sir/Madam,
Thank you for your correspondence relating to your Parking
Charge.
The Charge was issued and the signage is displayed in compliance
with The Private Parking Sector Single Code of Practice and all
relevant laws and regulations.
Clear signs at the entrance of this site and throughout inform
drivers that the maximum stay at this site is 2 hours 30 minutes
between 8:30-21:00 with the option to extend with payment up to
4 hours 30 minutes. Please note that payment for parking is
required outside of these times, and it is not possible to
access any part of the premises without passing multiple signs.
Your representations are not considered a mitigating
circumstance for appeal.
We confirm the Charge was issued under Schedule 4 of the
Protection of Freedoms Act 2012. As full driver details have not
been provided, we are holding the registered keeper of the
vehicle liable.
In light of this, on this occasion, your representations have
been carefully considered and rejected.
We can confirm that we will hold the Charge at the current rate
of £60.00 for a further 14 days from the date of this
correspondence. If no payment is received within this period,
and no further appeal to POPLA is made, the Charge will escalate
and further costs may be added. Should you appeal to POPLA, and
your appeal is rejected for any reason, you will also lose your
right to pay at the reduced rate.
Please find below the payment options:
Online: www.groupnexus.co.uk/pcn
By Telephone: Credit/Debit cards via our automated payment line:
0844 371 8784
By Post: Cheques or Postal Orders to: PO Box 1750, Northampton,
NN1 9PN
----------
You have now reached the end of our internal appeals procedure.
This correspondence represents our final stance on the matter
and we will therefore not enter into any further correspondence.
CORRESPONDENCE RECEIVED FOLLOWING THE REJECTION OF AN APPEAL
WILL NOT CHANGE THE OUTCOME OR EXTEND THE DATE IN WHICH PAYMENT
SHOULD BE MADE.
Although we have now rejected your appeal, you may still have
recourse to appeal to Parking On Private Land Appeals (POPLA),
an independent appeals service. An appeal to POPLA must be made
within 28 days of the date of this correspondence. POPLA will
only consider cases on the grounds that the Parking Charge
exceeded the appropriate amount, that the vehicle was not
improperly parked or had been stolen, or that you were otherwise
not liable for the Parking Charge. To appeal to POPLA, please
go to their website
HTML http://www.popla.co.uk
and follow the
instructions. If you would rather deal with this matter by post,
please contact our Appeals Office and we will send you the
necessary paperwork.
Your POPLA reference number is (please note this reference is
for use only when appealing to POPLA): 1773495655
Please note that if your appeal does not relate to the above
criteria or is rejected by POPLA for any reason, you will no
longer qualify for payment at the reduced rate. POPLA will not
consider any cases where payment has been made. You must pay the
charge or appeal to POPLA, you cannot do both.
By law we are also required to inform you that Ombudsman
Services (www.ombudsman-services.org/) provides an alternative
dispute resolution service that would be competent to deal with
your appeal. However, we have not chosen to participate in
their alternative dispute resolution service. As such should
you wish to appeal then you must do so to POPLA, as explained
above.
Yours faithfully,
CP Plus Limited
On Sun, 14 Dec 2025 at 17:14, <appealsportal@appealpcn.co.uk>
wro
Advise please
Dave
#Post#: 102521--------------------------------------------------
Re: Just received this charge from group nexus
DIR By: Redspark
Date: December 15, 2025, 10:11 am
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I might add I don't know when I'm supposed to have gone to this
carpark for 2 and a half or it says can be extended to 4hrs !
I barely go to the place. My son's go there to use the gym on
site. I often drop them off.
I went once myself definite not for more than 2hrs. And I
occasionally go to home bargains for an in and out shop. 21/2 t
4 1/2hrs. I don't think I've ever done that.
Ah apparently you have to pay after 9pm which is ridiculous.
#Post#: 102540--------------------------------------------------
Re: Just received this charge from group nexus
DIR By: b789
Date: December 15, 2025, 11:13 am
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So you have 33 days from there date of the rejection email to
submit a POPLA appeal. No rush so I suggest you just enjoy the
holidays for now.
Have a search of the forum to find other recent POPLA appeals to
get an idea how to format one and points to use. DO not send
anything until you've shown us here what you intend to use and
we will advise on any changes if necessary.
As I say, do no rush into this. I will only have limited access
to internet over the next three days and will then be 6 hours
behind you until early-mid January, so don't expect rapid
responses if you do decide to rush it.
#Post#: 103060--------------------------------------------------
Re: Just received this charge from group nexus
DIR By: Redspark
Date: December 18, 2025, 12:36 pm
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Thanks
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