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       #Post#: 9791--------------------------------------------------
       PCN when genuinely loading
   DIR By: Baxtinho
       Date: November 10, 2023, 12:51 pm
       ---------------------------------------------------------
       Hi there, first time that I've been ever PCN'd in a loading bay.
       Part of my job involves dropping off new computer parts to
       customer/end users, and yesterday I dropped off a printer for a
       restaurant kitchen at a site in Cheltenham.
       I stopped in a loading bay, the attendant must've seen me as
       when I came out she said I'd been six minutes and their
       guidelines are to allow five. I have got work documentation
       including a copy signed by the customer to say that I was there
       briefly, and on work business - but I don't know how to word my
       appeal.
       I have challenged those fake ANPR private parking Notice To
       Keeper ones successfully before but never one of these. Any
       advice greatly appreciated.
       PCN attached, and my first draft planned appeal letter. Any
       replies and advice appreciated.
       Bax
  HTML https://i.imgur.com/pCPn9Bd.jpg
       
  HTML https://i.imgur.com/Wk195TB.jpg
       *Edited to meet photo attachment standards*
       #Post#: 9792--------------------------------------------------
       Re: PCN when genuinely loading
   DIR By: ivanleo
       Date: November 10, 2023, 1:06 pm
       ---------------------------------------------------------
       Can you please post the text of your draft on here, so that we
       can edit it?
       Also forget about being willing to supply further stuff, it's up
       to you to provide everything up-front and the council has no
       duty to consider things you could provide but haven't.
       Have you got a delivery note or similar you can send with the
       representation?
       Also please see the guidance here
  HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/<br
       />on posting images.
       #Post#: 9794--------------------------------------------------
       Re: PCN when genuinely loading
   DIR By: Baxtinho
       Date: November 10, 2023, 1:14 pm
       ---------------------------------------------------------
       Draft Appeal:
       Dear Sirs,
       On 8/11/23 I received PCN GD64190398 while loading in a marked
       bay.
       I work for [Redacted] and we work with [Customers Name]
       supplying their [Technical Terms] equipment. On the date in
       question they encountered a catastrophic failure of some key
       hardware and as a result were struggling to trade.
       I attended site to deliver a replacement [Piece of Kit] at 14:49
       where I was observed by one of your Officers.
       There was no clear and apparent signage limiting duration of
       loading, so once I had completed the delivery I left site, only
       to be told that I had exceeded five minutes and therefore was in
       breach of the laws. There are no time restriction signs in the
       area and as a result, I felt six minutes was an appropriate and
       fair period of time to be in a designated Loading Bay. I did not
       use my time parked there to complete any other tasks or to carry
       out any personal errands, merely to deliver the [Equipment]. You
       can see details of this [Equipment] as well as the manager of
       [The Site] signature verifying this attached.
       I am happy to provide further authorisation of the work carried
       out from my employer if required.
       Yours faithfully
       [Me]
       
       I must not have been clear about "further stuff". The only other
       documentation I have is the sheet signed by the customer, from
       my office, which has details of my employer, the customer and
       the standard stuff to which I was referring - the time, date,
       reason I was on site and a signature from the customer
       confirming they'd received the new equipment.
       #Post#: 9795--------------------------------------------------
       Re: PCN when genuinely loading
   DIR By: guest46
       Date: November 10, 2023, 1:30 pm
       ---------------------------------------------------------
       You have to be credible! I doubt very much you had any conscous
       recollection of the time and '...felt 6 minutes...' was anything
       at all?? This make you seem a little 'odd'! (How would you have
       known the Council's allowance was 5?) What's wrong with simply
       saying it took 6 minutes only to unload the item, carry it to
       whereever, complete the delivery documentation and return to the
       vehicle?
       'Catastrophic failure of hardware'? Their printer stopped
       working.............
       #Post#: 9798--------------------------------------------------
       Re: PCN when genuinely loading
   DIR By: Baxtinho
       Date: November 10, 2023, 2:00 pm
       ---------------------------------------------------------
       --- Quote from: M60NJP link ---
       >
       > You have to be credible! I doubt very much you had any
       conscous recollection of the time and '...felt 6 minutes...' was
       anything at all?? This make you seem a little 'odd'! (How would
       you have known the Council's allowance was 5?) What's wrong with
       simply saying it took 6 minutes only to unload the item, carry
       it to whereever, complete the delivery documentation and return
       to the vehicle?
       >
       > 'Catastrophic failure of hardware'? Their printer stopped
       working.............
       >
       --- End Quote ---
       Thanks for your reply.
       I could not be sure about the precise time, that isn't what I
       was saying. I have been given a fine, but felt six minutes was
       an acceptable and reasonable time to be considered as loading,
       and  therefore feel that a ticket was excessive.
       My use of catastrophic  was in the sense of complete and totally
       beyond repair, I can reword if you think they'd be bothered
       about my semantics. Also, you may not have worked in a busy
       restaurant kitchen, I can assure you it feels very disastrous
       when the orders stop coming through  ;)
       #Post#: 9799--------------------------------------------------
       Re: PCN when genuinely loading
   DIR By: slapdash
       Date: November 10, 2023, 2:28 pm
       ---------------------------------------------------------
       Walk in. "Heres your kit, sign here" walk out is reasonably
       loading.
       Your account reads a little like - since it is claimed to be
       mission critical - that you may have plugged it in, demonstrated
       it was working or similar.
       If that inference could be drawn it would be unhelpful.
       #Post#: 9800--------------------------------------------------
       Re: PCN when genuinely loading
   DIR By: Baxtinho
       Date: November 10, 2023, 2:42 pm
       ---------------------------------------------------------
       --- Quote from: slapdash link ---
       >
       > Walk in. "Heres your kit, sign here" walk out is reasonably
       loading.
       >
       > Your account reads a little like - since it is claimed to be
       mission critical - that you may have plugged it in, demonstrated
       it was working or similar.
       >
       > If that inference could be drawn it would be unhelpful.
       >
       --- End Quote ---
       Thanks, I see what you're saying. That's exactly what happened,
       as well as delivering, I got the manager to check the
       replacement did what was required of it.
       Is six minutes considered too long for loading then (in their
       eyes, not necessarily yours)? How would you go about challenging
       this, or do you think it's frivolous?
       I naively assumed < 10 minutes would be seen as fair enough -
       but I suppose I don't base that on anything  :-\
       #Post#: 9818--------------------------------------------------
       Re: PCN when genuinely loading
   DIR By: slapdash
       Date: November 11, 2023, 1:51 am
       ---------------------------------------------------------
       I would just be careful about wording if you are still intending
       to challenge.
       I expect the draft you posted will get comment and polish.
       Whilst installing it and configuring it etc may not strictly be
       loading it is reasonable that a customer might want to inspect
       and check something works. There has to be a bit of a balance.
       Is the vehicle registered to you and at your current address ?
       If there is a finance co then they would normally get the notice
       to owner if the pcn remains unpaid. They will charge an admin
       fee (usually around £30 though often reclaimable if you win).
       Some may just pay it.
       Depending on how risk averse you are it may be worth considering
       paying the discounted £35 if an admin fee from a lease or
       similar will be charged.
       #Post#: 9819--------------------------------------------------
       Re: PCN when genuinely loading
   DIR By: Baxtinho
       Date: November 11, 2023, 2:17 am
       ---------------------------------------------------------
       --- Quote from: slapdash link ---
       >
       > I would just be careful about wording if you are still
       intending to challenge.
       >
       > I expect the draft you posted will get comment and
       polish.Happy to amend based on peoples' experience, this is my
       first time
       >
       > Whilst installing it and configuring it etc may not strictly
       be loading it is reasonable that a customer might want to
       inspect and check something works. There has to be a bit of a
       balance. Thanks, I don't know how other to justify the time
       spent on site if it wasn't ENTIRELY work and delivery of the new
       kit-related. I was hoping to play on their compassions a bit I
       suppose, but that's likely a dead end.
       >
       > Is the vehicle registered to you and at your current address
       ?It's a leased company car, so that's how I fight the fake
       parking fines (Keeper/Driver proof)
       >
       > If there is a finance co then they would normally get the
       notice to owner if the pcn remains unpaid. They will charge an
       admin fee (usually around £30 though often reclaimable if you
       win). Some may just pay it.
       >
       > Depending on how risk averse you are it may be worth
       considering paying the discounted £35 if an admin fee from a
       lease or similar will be charged. Ordinary I'd fight them all
       the way and claim back any charges they add, but I'm really
       skint so can't really afford to go down that route
       >
       --- End Quote ---
       #Post#: 9823--------------------------------------------------
       Re: PCN when genuinely loading
   DIR By: fraser.mitchell
       Date: November 11, 2023, 3:49 am
       ---------------------------------------------------------
       Loading, (as confirmed by adjudications going back to the 90s),
       includes all activities associated with that like getting
       signature, finding the person to take delivery, etc. Whether
       staying while customer checks the device for operation would be
       within that is something you'd have to put in front of an
       adjudicator.
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