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#Post#: 9758--------------------------------------------------
Britannia Parking PCN – Parked Longer Than Maximum Time
Permitted – Waitrose, Welwyn Garden City
DIR By: spinningfish
Date: November 10, 2023, 5:45 am
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Hello all
On 14th October, the driver parked in the Waitrose Car Park, ran
some errands in the town centre, did some shopping in Waitrose
and left. The driver didn't notice the signage in the car park.
On Monday 6th November, the below PCN was received by the
registered keeper.
HTML https://singshack.com/wp-content/uploads/2023/11/Britannia-parking-page-1.jpg
HTML https://singshack.com/wp-content/uploads/2023/11/Britannia-parking-page-2.jpg
On 9th November, the topic poster visited Waitrose to photograph
the signage. They have included an aerial map of the locations
of the signs and where the driver parked.
As you can see, signs A & B are located shortly after the
entrance to the car park.
Sign C, is located away from the first two signs and isn't
noticeable when you park in one of the disabled bays, as the
path is up against the building and away from the direction of
walking into the store or town centre.
The driver parked in the bay marked D.
HTML https://singshack.com/wp-content/uploads/2023/11/Waitrose-9.jpg
HTML https://singshack.com/wp-content/uploads/2023/11/Waitrose-1.jpg
HTML https://singshack.com/wp-content/uploads/2023/11/Waitrose-2.jpg
HTML https://singshack.com/wp-content/uploads/2023/11/Waitrose-3.jpg
HTML https://singshack.com/wp-content/uploads/2023/11/Waitrose-4.jpg
HTML https://singshack.com/wp-content/uploads/2023/11/Waitrose-5.jpg
HTML https://singshack.com/wp-content/uploads/2023/11/Waitrose-6.jpg
HTML https://singshack.com/wp-content/uploads/2023/11/Waitrose-7.jpg
HTML https://singshack.com/wp-content/uploads/2023/11/Waitrose-8.jpg
Your advice is very much appreciated!
#Post#: 9783--------------------------------------------------
Re: Britannia Parking PCN – Parked Longer Than Maximum Time
Permitted – Waitrose, Welwyn Garden City
DIR By: DWMB2
Date: November 10, 2023, 9:58 am
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The entrance signs are quite prominent, and do draw the driver's
attention to the fact there is a sign near the entrance that
they should seek out. Although a lack of specific signage by the
disabled bays could be argued as a breach of the BPA's code of
practice.
But, you may have a technical appeal point to explore, as they
don't seem to be seeking to hold you liable for the charge as
the registered keeper (using Schedule 4 of the Protection of
Freedoms Act 2012 - there's a link in my signature at the bottom
of this post).
You could appeal, as the keeper, along the lines of the below:
[indent]Dear Sirs,
I have received your Parking Charge Notice (Ref: ______) for
vehicle registration mark _______, in which you allege that the
driver has incurred a parking charge. I note from your
correspondence that you are not seeking to hold me liable as the
registered keeper, under Schedule 4 of the Protection of
Freedoms Act 2012. There is no obligation for me to name the
driver and I will not be doing so. I am therefore unable to help
you further with this matter, and look forward to your
confirmation that the charge has been cancelled. If you choose
to decline this appeal, you must issue a POPLA code.
Yours,[/indent]
If appealing online, be careful not to tick and boxes/drop downs
identifying the driver, and keep an eye on your spam email
folder for a response.
#Post#: 9827--------------------------------------------------
Re: Britannia Parking PCN – Parked Longer Than Maximum Time
Permitted – Waitrose, Welwyn Garden City
DIR By: H C Andersen
Date: November 11, 2023, 4:44 am
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Yes OP, as simple and straightforward as above.
#Post#: 9853--------------------------------------------------
Re: Britannia Parking PCN – Parked Longer Than Maximum Time
Permitted – Waitrose, Welwyn Garden City
DIR By: spinningfish
Date: November 11, 2023, 10:21 am
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Thank you very much. OP shall report back.
#Post#: 12051--------------------------------------------------
Re: Britannia Parking PCN – Parked Longer Than Maximum Time
Permitted – Waitrose, Welwyn Garden City
DIR By: spinningfish
Date: December 7, 2023, 10:50 am
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Good Afternoon All,
The registered keeper received the following today via email:
To Whom It Concerns
Find important correspondence attached regarding your Parking
Charge Notice.
Regards
Britannia Parking
Please see attached PDF.
[attachimg=1]
[attachment deleted by admin]
#Post#: 12054--------------------------------------------------
Re: Britannia Parking PCN – Parked Longer Than Maximum Time
Permitted – Waitrose, Welwyn Garden City
DIR By: Nosy Parker
Date: December 7, 2023, 12:10 pm
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What a silly try-on by Britannia
Dear Sirs,
I acknowledge receipt of your letter dated 07/12/2023 belatedly
and ineffectively purporting to give the warning required by
paragraph 9(2)(f) of Schedule 4 to the Protection of Freedoms
Act 2012 ('POFA'). 07/12/2023 is later than the end of the
'relevant period' as defined in POFA and therefore your letter
of that date is not an effective notice to keeper under POFA.
Your previous notice dated 20/10/2023 was also not an effective
notice to keeper under POFA as it failed to include the warning
required by POFA paragraph 9(2)(f).
I will not provide you with the driver's name and address as I
am not obliged to do so. I require you to deal with my appeal
within the time frame required by the BPA AOS Code of Practice
and either to cancel the PCN or issue a POPLA Code so that POPLA
can order you to cancel it.
Yours faithfully,
#Post#: 12096--------------------------------------------------
Re: Britannia Parking PCN – Parked Longer Than Maximum Time
Permitted – Waitrose, Welwyn Garden City
DIR By: H C Andersen
Date: December 8, 2023, 12:16 pm
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..or a diffferent tack..as I consider this to be unforgivable.
Dear Sir,
PCN **********
Thank you for your reply dated 7 Dec. regarding the above.
I would strongly suggest that if you wish to retain your BPA
Approved Operator status and your Waitrose contract that you
cancel this PCN by return. Failing which I shall have no option
but to report your total disregard for the BPA's Code of
Practice and your attempts to bring Waitrose's name into
disrepute to those respective organisations.
If you do not know why I have written to you in these terms,
given the written evidence which damns your actions, then this
simply reinforces the need for me to notify the above.
Yours
#Post#: 12225--------------------------------------------------
Re: Britannia Parking PCN – Parked Longer Than Maximum Time
Permitted – Waitrose, Welwyn Garden City
DIR By: DWMB2
Date: December 11, 2023, 3:55 pm
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Whilst I understand (and agree with) the indignation expressed
in Hcandersen's suggested wording, my personal preference would
be Nosy Parker's suggestion - spelling the issue out clearly.
I would however be minded to also complain to the BPA about this
- they're clearly misrepresenting their position.
#Post#: 12226--------------------------------------------------
Re: Britannia Parking PCN – Parked Longer Than Maximum Time
Permitted – Waitrose, Welwyn Garden City
DIR By: spinningfish
Date: December 11, 2023, 4:07 pm
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Thank you, all. I did go with Noah’s version and had sent it in
before the other replies.
I will, depending on how they choose to deal with this now,
consider going to the BPA.
I very much appreciate all the help given.
#Post#: 12228--------------------------------------------------
Re: Britannia Parking PCN – Parked Longer Than Maximum Time
Permitted – Waitrose, Welwyn Garden City
DIR By: DWMB2
Date: December 11, 2023, 4:37 pm
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--- Quote from: spinningfish link ---
>
> I will, depending on how they choose to deal with this now,
consider going to the BPA.
>
--- End Quote ---
Frankly, even if they cancel it, I'd recommend complaining to
the BPA. If they've tried this with you, there's every chance
they have with others.
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