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#Post#: 99360--------------------------------------------------
EuroCarPark - Overstay - Crown Street, Bolton
By: azy2k9 Date: November 22, 2025, 3:44 pm
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Hi, I had recieved a Notice to Keeper letter from EuroCarPark
stating I have overstayed in the car park.
Key Details
Date I parked in the car park: 15/09/2025
Date of Notice to Keeper letter: 20/09/2025
Location: Crown Street - Bolton
Time in Car Park: 6hrs 16 minutes
Contravention: The P&D/permit purchased did not cover the date
and time of parking
Appeal to Notice to Keeper Date: 18/10/2025
Rejection Response to appeal: 12/11/2025
I purchased a 6 hour stay via the RingGo app. I was over by 16
minutes. The thing is, the app had glitched when I tried to
extend my parking, it was allowing me to add more time but not
taking me to the payment screen (i have a screen recording for
the glitched app).
I made an appeal to EuroCarParks, unfortunetly I only found this
forum afterwards and believe that when I made the appeal I
referred to myself a lot for purchasing the parking and not
being able to extend the parking because of the app glitch
before I had to return to the my car and move it.
The appeal was rejected because while they accept I did purchase
a 6hr parking ticket through the app I was only entitled to
6hrs. They also attatched a partial screenshot of others
purchasing valid tickets via RingGo after I encountered an
issue. They have now given me a unique popla code for further
appeal.
Can someone please advise me on my next steps given I have not
kept to the correct procedure of never admitting to being the
driver?
Notice to keeper letter
HTML https://drive.google.com/file/d/1voeWAV8fvalq2eb02rihvlMZ5XpbVyoC/view?usp=sharing
The appeal rejection letter can be found here
HTML https://drive.google.com/file/d/1hsnYkBJcmdwwe0QuProizfHaBeY0zDnv/view?usp=sharing
#Post#: 99376--------------------------------------------------
Re: EuroCarPark - Overstay - Crown Street, Bolton
By: b789 Date: November 22, 2025, 9:28 pm
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If you follow the advice you receive here, you will not pay a
penny to ECP. However, you are in a process that will take 9-12+
months to complete.
I won’t go into all the detsil as you can do a simple forum
search for “ECP” and see the process. In short, it will end up
being a count court claim issued by DCB Legal and when defended
using the template defence we provide, will either be struck out
or discontinued.
I wouldn’t bother trying to appeal to POPLA and just ignore the
subsequent debt recovery letters.
Come back when you receive a Letter of Claim (LoC) and we can
take it from there.
#Post#: 99409--------------------------------------------------
Re: EuroCarPark - Overstay - Crown Street, Bolton
By: azy2k9 Date: November 23, 2025, 9:47 am
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Sounds like a plan, see you next year ;D
#Post#: 111046--------------------------------------------------
Re: EuroCarPark - Overstay - Crown Street, Bolton
By: azy2k9 Date: February 24, 2026, 4:49 pm
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Hey all,
I’ve received this DCBL Legal letter of Final reminder
HTML https://drive.google.com/file/d/1u5YgKrJG579CbqPjqxFfc4B7b3MgOYn8/view?usp=drivesdk
Should the LOC letter have come before this or after? What are
my next steps with this now?
#Post#: 111060--------------------------------------------------
Re: EuroCarPark - Overstay - Crown Street, Bolton
By: jfollows Date: February 25, 2026, 1:10 am
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Ignore DCBL.
Come back when you get a Letter of Claim from DCB Legal.
#Post#: 112117--------------------------------------------------
Re: EuroCarPark - Overstay - Crown Street, Bolton
By: azy2k9 Date: March 4, 2026, 4:51 pm
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I have now received my Letter of Claim from DCB Legal as shown
on the link below:
Letter of Claim
HTML https://drive.google.com/file/d/1q6_sdQvG6bo1iRykgoMxh3XnxjgDUOW9/view?usp=drivesdk
What are my next steps?
#Post#: 112429--------------------------------------------------
Re: EuroCarPark - Overstay - Crown Street, Bolton
By: azy2k9 Date: March 8, 2026, 11:11 am
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Any advice anyone? @jfollows @b789 maybe?
#Post#: 112453--------------------------------------------------
Re: EuroCarPark - Overstay - Crown Street, Bolton
By: InterCity125 Date: March 8, 2026, 3:09 pm
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Was the driver revealed in any appeal?
#Post#: 112454--------------------------------------------------
Re: EuroCarPark - Overstay - Crown Street, Bolton
By: azy2k9 Date: March 8, 2026, 3:11 pm
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Unfortunately yes, in my initial appeal i referred to myself
paying for parking etc
#Post#: 112457--------------------------------------------------
Re: EuroCarPark - Overstay - Crown Street, Bolton
By: InterCity125 Date: March 8, 2026, 3:30 pm
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They say that the 'time in car park' was 6 hours 16 minutes - do
you know what time you purchased your parking?
The Code of Practice allows 10 mins grace period at the end of
the parking session.
If we can show that it took you a few mins to park and pay then
we can demonstrate that the claim is for just a few minutes.
Update...
So I found it, you paid for 6 hours parking at 10.17 and were
given an expiry time of 16.17 - the PCN shows you leaving at
16.28 which is 1 minute after the grace period.
Can you check your app to see if the booking evidences the
expiry time of the time purchased?
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