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#Post#: 106002--------------------------------------------------
Re: UKPC: Parked in a permit area without displaying a permit
By: Plywood-Enthusiast Date: January 15, 2026, 7:02 am
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What a complete and utter waste of time. Would have liked them
to get a smacking from POPLA adjudicator
The time taken to build my appeal was probably was more than I
could earn in the same time. But out of principle I built my
case. Went back to the site to take photos, trawled through my
travel history and documents to show I was delivering etc.
They knew full well they had no case, but just decided to push
it by denying the RK's informal appeal
I love how they worded it like I have paid or something, not
that they have closed the parking charge/cancelled the parking
charge.
[quote]Dear Miss xxxxx,
The operator has contacted us and told us that they have
withdrawn your appeal.
If you have already paid your parking charge, this is the reason
your appeal will have been withdrawn. Unfortunately, you cannot
pay your parking charge and appeal, which means that POPLA’s
involvement in your appeal has ended. You will not be able to
request a refund of the amount paid in order to resubmit your
appeal to us.
If you have not paid your parking charge, the operator has
reviewed your appeal and chosen to cancel the parking charge. As
the operator has withdrawn your appeal, POPLA’s involvement has
now ended and you do not need to take any further action.
Kind regards
POPLA Team[/quote]
#Post#: 106004--------------------------------------------------
Re: UKPC: Parked in a permit area without displaying a permit
By: jfollows Date: January 15, 2026, 7:14 am
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The wording is dreadful, and has been commented on here before.
The industry is populated with former clampers who only care
about getting money from their victims, who know that when they
refuse valid appeals lots of people give up and pay them.
Good job for not giving in to them and winning in the end. As
you say, time and effort costs money.
#Post#: 106007--------------------------------------------------
Re: UKPC: Parked in a permit area without displaying a permit
By: DWMB2 Date: January 15, 2026, 7:22 am
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[quote author=Plywood-Enthusiast
link=topic=8849.msg106002#msg106002 date=1768482143]
Would have liked them to get a smacking from POPLA adjudicator
[/quote]
A win is a win, however it comes about. There's no guarantee
that a POPLA adjudicator would have found in your favour.
#Post#: 106501--------------------------------------------------
Re: UKPC: Parked in a permit area without displaying a permit
By: Plywood-Enthusiast Date: January 19, 2026, 6:39 am
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Here's a copy of their cancellation letter. I'm not sure if this
normal for UKPC and/or if this is the standard template letter
for charge cancellations.
Not sure if they are just hedging their bets - maybe they pay a
fee to POPLA if an appeal is accepted or they pay a fee just to
have the appeals hearing.
When I read the letter as a layman it sounds a lot like they are
bending over backward to appease me and maybe they hope I will
let this issue slide and not take up up with the BPA - perhaps
BPA complaint is going to be a simple open and shut case if they
see the charge has been cancelled already? It's probably an
efficient way of managing the BPA admin time to just ignore all
complaints made to cancelled charges and prioritise complaints
made on active charges.
[img width=1100
height=1507]
HTML https://forumshares.s3.eu-west-2.amazonaws.com/cancelled.jpg[/img]
#Post#: 106504--------------------------------------------------
Re: UKPC: Parked in a permit area without displaying a permit
By: DWMB2 Date: January 19, 2026, 6:42 am
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From memory that looks like the standard cancellation
boilerplate.
There is a fee to pay for POPLA appeals (the POPLA process is
paid for by parking operators). I can't remember the ins and
outs but from memory I think the fee is greater if it goes to
adjudication, so they may have just not fancied their chances.
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