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#Post#: 98284--------------------------------------------------
One Parking Solutions PCN-failure to park in a marked bay-NtK
Hertfordshire
DIR By: Bella54
Date: November 15, 2025, 11:38 am
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Hi all,
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Tis the season again!! ::)
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Here's a copy of the NtK that's been received, the Keeper is
keen to appeal, challenge and pursue.
Its understood by other threads that OPS is notorious at
rejecting appeals, and this may need to go the full course once
passed through the IAS.
You will note on the NtK this is a 55 seconds duration, late in
the evening, so it was dark and the signage at the site is not
illuminated, and so not easily readable.
Photographs of the area at this time will be obtained tonight.
Any help and direction on this matter will be appreciated
Can someone help us with the timeline to start the appeal
please? currently within the 1st stage of the 14 days "pay now
for a cheapie deal" brown stuff stage ;D
HTML https://ibb.co/tMt3nZD6
#Post#: 98334--------------------------------------------------
Re: One Parking Solutions PCN-failure to park in a marked
bay-NtK Hertfordshire
DIR By: b789
Date: November 16, 2025, 3:44 am
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There is no "timeline" to appeal. Just get on with the appeal,
rejection, IAS appeal, rejection, ignore debt recovery letters,
respond to Letter of Claim (LoC), defend county court claim,
wait for strike out or discontinuation.
It's a well travelled path and if you follow the advice, you
won't be paying a penny to this vexatious firm of ex-clamper
scammers. No contract was entered into. The PPSCoP requires a
minimum of 5 minutes consideration period before a PCN should be
issued.
Simply appeal as the Keeper with the following:
Use the following as your appeal. No need to embellish or remove
anything from it:
--- Quote ---
> I am the keeper of the vehicle and I dispute your 'parking
charge'. I deny any liability or contractual agreement and I
will be making a complaint about your predatory conduct to your
client landowner.
>
> As your Notice to Keeper (NtK) does not fully comply with all
the requirements of PoFA 2012, you are unable to hold the keeper
of the vehicle liable for the charge. Partial or even
substantial compliance is not sufficient.
>
> Additionally, an observed duration on site of less than one
minute is incapable of evidencing that any parking contract was
offered, read and accepted by the driver and is in breach of
Section 5.1 of the Private Parking Single Code of Practice,
which requires a consideration period of at least 5 minutes.
>
> There will be no admission as to who was driving and no
inference or assumptions can be drawn. OPS has relied on
contract law allegations of breach against the driver only.
>
> The registered keeper cannot be presumed or inferred to have
been the driver, nor pursued under some twisted interpretation
of the law of agency. Your NtK can only hold the driver liable.
OPS have no hope should you be so stupid as to try and litigate,
so you are urged to save us both a complete waste of time and
cancel the PCN.
--- End Quote ---
#Post#: 98612--------------------------------------------------
Re: One Parking Solutions PCN-failure to park in a marked
bay-NtK Hertfordshire
DIR By: Bella54
Date: November 18, 2025, 4:18 am
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Thank you soooo much 8) Brilliant response.
This has been sent via OPS appeals section on they're website
today, and attached as a PDF into they're evidence box .
Do we need to email them a copy also and CC ourselves in? as a
complaint?
#Post#: 98615--------------------------------------------------
Re: One Parking Solutions PCN-failure to park in a marked
bay-NtK Hertfordshire
DIR By: DWMB2
Date: November 18, 2025, 4:24 am
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If you've submitted it as an appeal via their designated portal
that should be sufficient.
#Post#: 99125--------------------------------------------------
Re: One Parking Solutions PCN-failure to park in a marked
bay-NtK Hertfordshire
DIR By: Bella54
Date: November 21, 2025, 4:30 am
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Thank you
We've had an email with an attached PDF Letter asking that we
confirm the Driver/Keeper or the Vehicle again by email, they've
placed the charge on hold for 7 days to give time for us to
supply the details again.
They seem to have the name spelt incorrectly, and the postcode
incomplete, on the email and the PDF, but are correct on the NtK
and the Appeals letter.
Shall we email another copy of the Appeals letter directly
again?
HTML https://ibb.co/NgnJFkWf
#Post#: 99129--------------------------------------------------
Re: One Parking Solutions PCN-failure to park in a marked
bay-NtK Hertfordshire
DIR By: DWMB2
Date: November 21, 2025, 4:37 am
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Either ignore it or respond with something like:
[indent]Subject: Parking Charge reference - [REFERENCE]
Dear Sirs,
I write in response to your recent correspondence. The details
of the registered keeper have already been provided. There is no
obligation to provide details of the driver and I will not do
so.
You should not require any further information from me to
process my appeal, which already clearly sets out why I as the
registered keeper of the vehicle cannot be held liable for this
charge.
Please confirm that the charge has been cancelled.
Yours... [/indent]
You can wait and see if someone else provides something a bit
less hastily cobbled together, but frankly I wouldn't waste much
time on the operator.
#Post#: 99130--------------------------------------------------
Re: One Parking Solutions PCN-failure to park in a marked
bay-NtK Hertfordshire
DIR By: Bella54
Date: November 21, 2025, 4:45 am
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Thank you, this is perfect.
#Post#: 99395--------------------------------------------------
Re: One Parking Solutions PCN-failure to park in a marked
bay-NtK Hertfordshire
DIR By: Bella54
Date: November 23, 2025, 8:07 am
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The email to OPS has been sent & had an automated reply saying
may take them 15 days to respond back. ::)
#Post#: 100291--------------------------------------------------
Re: One Parking Solutions PCN-failure to park in a marked
bay-NtK Hertfordshire
DIR By: Bella54
Date: November 29, 2025, 3:49 am
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Morning All,
Just a quick update. Received the below email on Wednesday from
OPs. Not sure if another email reply is needed?
Good afternoon,
Thankyou for your email,
We can confirm we have received your email, but in order to
process an appeal we require the full legal name of the driver.
We have put the charge on hold for a further 5 days.
Kind regards,
XXXXX
Admin Team
(One Parking Solutions)
#Post#: 100298--------------------------------------------------
Re: One Parking Solutions PCN-failure to park in a marked
bay-NtK Hertfordshire
DIR By: DWMB2
Date: November 29, 2025, 5:13 am
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Ridiculous
[indent]Dear Sirs,
You do not require the details of the driver in order to process
my appeal. The Private Parking Sector Single Code of Practice
(PPSSCoP) states clearly in clause 8 that "The parking operator
is only required to deal with an appeal from the subject of the
parking charge". As you have addressed the notice to me, and
claimed it is a "notice to keeper", I am the subject of the
parking charge and accordingly you are required to respond to my
appeal, submitted in my capacity as the keeper.
I will not be providing details of the driver. I am not liable
to pay this parking charge. Cancel the charge, or reject my
appeal.
Yours[/indent]
I've not much time this morning so have written that quickly...
Someone else may write something more thorough but if not the
above hopefully makes the point.
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