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#Post#: 97536--------------------------------------------------
Parking Eye - PCN - Asda Sutton Overstay
By: 911bill Date: November 10, 2025, 6:03 am
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Hi All,
Hope you are well.
Fresh through the letterbox, a PCN from parking eye for a car
registered in my name. I wasn't driving...
It shows that the car stayed in a parking area monitored by
Parking Eye for 3 hours 13 minutes but signage apparently says
that the maximum time to stay is 2 hours.
The times shows in the CCTV image match times stated,
registration is correct.
[img width=480
height=639]
HTML https://live.staticflickr.com/65535/54914030641_68db252ff9_z.jpg[/img]
[img width=480
height=639]
HTML https://live.staticflickr.com/65535/54914030651_608fbd6e24_z.jpg[/img]
I do not have pictures of the signage but I know that it does
give a 2 hour period so I cannot dispute that. It's well known,
even by the driver at the time but kids, lunch over clouded the
mind apparently..
Do I pay up or do I appeal?
I hope this meets the rules and requirements here.
Many thanks for any input.
#Post#: 97544--------------------------------------------------
Re: Parking Eye - PCN - Asda Sutton Overstay
By: jfollows Date: November 10, 2025, 6:26 am
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CEO@asda.com should be your first port of call. Search the forum
also.
#Post#: 97588--------------------------------------------------
Re: Parking Eye - PCN - Asda Sutton Overstay
By: 911bill Date: November 10, 2025, 10:36 am
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Will do, thank you!
#Post#: 98448--------------------------------------------------
Re: Parking Eye - PCN - Asda Sutton Overstay
By: 911bill Date: November 17, 2025, 5:26 am
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I found an address which is apparently the CEO's email, I feel
like I will be surprised if I get a reply.
Should I appeal the ticket as a matter of avoiding being liable
for a higher fee?
Many thanks
#Post#: 98485--------------------------------------------------
Re: Parking Eye - PCN - Asda Sutton Overstay
By: b789 Date: November 17, 2025, 8:51 am
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"Higher fee"? You mean you are considering paying it at the
'mugs discount' rate? Why would you want to pay a speculative
invoice from an unregulated private parking firm for an alleged
breach of contract by the driver, just because they are offering
you a 40% discount?
This is exactly how these firms persuade the low-hanging fruit
on the gullible tree to part with their money. Perhaps I knew
your address and sent you a speculative invoice for £100 but if
you pay me within 14 days, I will only charge you £60. Bargain?
#Post#: 98884--------------------------------------------------
Re: Parking Eye - PCN - Asda Sutton Overstay
By: 911bill Date: November 19, 2025, 2:34 pm
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You are correct but it's hard to navigate handling this without
the hassle and threats of court, baliffs etc.
We have a receipt for shopping in Asda, the customer service
said they don't cancel tickets as they can't.. No reply from CEO
email and linked in.
So I must appeal online it seems and let them know Asda was
used, along with a lunch and coffee with kids, hence the time
spent.
#Post#: 98885--------------------------------------------------
Re: Parking Eye - PCN - Asda Sutton Overstay
By: 911bill Date: November 19, 2025, 2:47 pm
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A fairly generic appeal from pieces I've gathered through
searching. I hope this is sufficient, any advice appreciated.
I am the registered keeper of the vehicle.
I dispute this charge for the following reasons:
• ParkingEye has failed to demonstrate that the signage at Asda
Sutton at the time was clear, prominent and fully compliant with
the BPA Code of Practice.
• No evidence has been provided that the ANPR system is
synchronised, accurate, or compliant with BPA requirements.
• The mandatory grace periods (arrival and departure) have not
been applied.
• As the keeper, I cannot be held liable because ParkingEye has
not demonstrated full compliance with Schedule 4 of the
Protection of Freedoms Act 2012.
• If you refuse this appeal, please supply a POPLA code.
Please treat this as a request for cancellation or escalation to
POPLA.
Yours,
#Post#: 98890--------------------------------------------------
Re: Parking Eye - PCN - Asda Sutton Overstay
By: DWMB2 Date: November 19, 2025, 3:13 pm
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[quote author=911bill link=topic=8715.msg98885#msg98885
date=1763585273]
• The mandatory grace periods (arrival and departure) have not
been applied.
[/quote]
The minimum grace period is 10 minutes, they are alleging an
overstay of 1 hour 13 minutes, so I'd leave this one out.
Any initial appeal will be rejected. If you're still working on
escalation with Asda themselves, don't miss the deadline to
appeal, but don't appeal any sooner than you need to.
#Post#: 98892--------------------------------------------------
Re: Parking Eye - PCN - Asda Sutton Overstay
By: 911bill Date: November 19, 2025, 4:03 pm
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Amazing, thank you.
I have been supplied a receipt with 12:25 as payment time.
It has been 14 days from issue date, appeal deadline is 28 from
delivery of ntk.
#Post#: 98922--------------------------------------------------
Re: Parking Eye - PCN - Asda Sutton Overstay
By: b789 Date: November 20, 2025, 3:54 am
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You are showing your gullibility as soon as you mention your
worry about "court and bailiffs". this is exactly what these
firms prey on.
These unregulated private parking firms and their pet debt
collectors thrive on one thing: the public’s ignorance of how
County Court claims and CCJs actually work. They know that if
they can make you believe that “a claim” or a “debt recovery”
letter somehow wrecks your credit rating, you will panic and pay
them. The gullible tree is full of low-hanging fruit, and they
make a very good living shaking it.
Here is the reality, which you should read and take a “life
lesson” from...
A Parking Charge Notice (PCN) from a private firm is not a fine.
It is just a speculative invoice for an alleged breach of
contract by the driver. At that stage, nothing touches your
credit file.
If you are not successful in appealing the PCN – and appeals are
almost never successful at the initial stage and rarely at the
secondary, supposedly “independent” (but not) appeal – most
low-hanging fruit do not understand that those decisions are not
binding on them and they should never just pay. Many do,
however, because they are ignorant of the process and fearful of
imaginary consequences.
If you then get “debt recovery” letters from so-called debt
collectors, those are just more speculative invoices dressed up
in scary language designed to prey on your ignorance and fear.
Debt collectors have no legal powers whatsoever to come to your
door, take goods, or report anything to credit reference
agencies. You could receive fifty of those letters and your
credit rating would be unchanged.
As part of the modus operandi of these unregulated firms, the
next formal step is usually a Letter of Claim (LoC). That is
just a threat that they may start a County Court claim. Even
then, your credit record is still untouched. It is simply a
threat of legal action, not the result of it. Just more attempts
to intimidate the low-hanging fruit on the gullible tree into
paying out of ignorance and fear.
Only if they go ahead and issue a County Court claim do you
enter the court (judicial) process. A Claim Form comes from the
court, not from a useless and powerless debt collector. Getting
a claim issued against you does not, by itself, affect your
credit rating. A claim is simply an allegation that you owe
money. You have the right to defend it. As long as you read your
post, acknowledge the claim in time, and either defend it or
settle it, your credit file remains untouched.
A County Court Judgment (CCJ) only arises if the court actually
makes a judgment against you. That happens either because you
defended and were unsuccessful at a hearing, or because you
ignored the claim and the parking firm got judgment in default.
Even then, you still have a crucial safety net that the
low-hanging fruit do not realise exists. If you pay the full
judgment sum within 30 days of the date of judgment, the CCJ is
not registered on your credit file. It is expunged completely
from the record. It is as if it never happened as far as lenders
are concerned.
A CCJ only appears on your credit record if you fail to pay
within that 30-day window. That is the point at which it gets
recorded and can affect your ability to obtain credit. Up to
that point, no amount of tickets, no stack of debt recovery
letters, no Letter of/Before Claim, and not even the issuing of
a County Court claim has any impact on your credit history.
Bailiffs are a separate step again. They cannot simply be sent
because you have ignored an unregulated private parking invoice
or a useless debt recovery letter. Bailiffs (enforcement agents)
only become relevant after there is a CCJ and it has not been
paid.
For most smaller PCN CCJs, it is not even worth the creditor’s
time and cost to instruct bailiffs, especially when the amount
is under £600 and stuck in the slower County Court enforcement
system. But the key point is this: no unpaid CCJ, no lawful
bailiff.
So when people say things like “I had a debt recovery letter so
I might not get a mortgage now” or “if I defend, I will get a
CCJ,” they are simply wrong. It is precisely that ignorance and
fear that these firms trade on. They rely on ordinary motorists
incorrectly assuming that a red-letter demand automatically
means ruined credit and bailiffs at the door.
There is nothing in the advice given here that will affect your
credit record. On the contrary, proper advice is what keeps you
away from CCJs. If you engage with the process, defend where
appropriate, and, in the extremely rare instance where you are
unsuccessful defending a claim, pay any judgment within 30 days,
your credit file will remain completely unaffected and no
bailiff will lawfully darken your doorstep over a private
parking charge.
These companies rely on being able to intimidate the low-hanging
fruit on the gullible tree into paying out of ignorance and
fear.
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