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       #Post#: 128808--------------------------------------------------
       Re: One Parking Solution NtK - Vehicle not pre-authorised (No
       e-permit) - Stratford Road, Stroud
   DIR By: milkywaycartwheelbatman
       Date: August 25, 2026, 9:30 am
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       OK it's been a while but the letter "before claim" has now been
       received. Already a week since the letter was printed.
  HTML https://ibb.co/xtRtk3bn
  HTML https://ibb.co/8L864S5h
       As advised in a previous reply, I'm coming back for advice on
       what to do next.
       #Post#: 128882--------------------------------------------------
       Re: One Parking Solution NtK - Vehicle not pre-authorised (No
       e-permit) - Stratford Road, Stroud
   DIR By: InterCity125
       Date: August 26, 2026, 2:17 am
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       Could you please re-post the original NtK as the image is no
       longer available.
       #Post#: 128929--------------------------------------------------
       Re: One Parking Solution NtK - Vehicle not pre-authorised (No
       e-permit) - Stratford Road, Stroud
   DIR By: LoneStartState
       Date: August 26, 2026, 7:49 am
       ---------------------------------------------------------
       You're in luck.
       The Competition and Markets Authority recently published an open
       letter to the private parking industry as well as the government
       at what they saw were potential breaches of consumer law.
  HTML https://assets.publishing.service.gov.uk/media/6a5784276d6d5c7e2845ca02/open_letter.pdf
       One of the points they raised was the lack of operators
       correctly applying appropriate consideration periods specified
       in the single sector code of practice (which is a minimum of 5
       minutes but should not as the CMA have stated be treated as a
       strict cutoff).
       A robust LBC response mentioning this as well as the forbidding
       nature of signage and the fact you will send all correspondence
       to the CMA as part of their wider investigation into the sector
       and operators.
       My relative had a similar experience with OPS at another car
       park.....dropped off passenger, briefly stopped in bay for just
       over 3 minutes, left car park with passenger.  No signage in
       immediate area with operator including a false site plan
       claiming presence of non existent signs at the IAS stage. Got
       the usual debt recovery dross but I checked online recently and
       the ticket can't be found.
       #Post#: 129217--------------------------------------------------
       Re: One Parking Solution NtK - Vehicle not pre-authorised (No
       e-permit) - Stratford Road, Stroud
   DIR By: milkywaycartwheelbatman
       Date: August 31, 2026, 6:52 am
       ---------------------------------------------------------
       --- Quote from: InterCity125 link ---
       >
       > Could you please re-post the original NtK as the image is no
       longer available.
       >
       --- End Quote ---
  HTML https://ibb.co/qqF4kf0
       #Post#: 129480--------------------------------------------------
       Re: One Parking Solution NtK - Vehicle not pre-authorised (No
       e-permit) - Stratford Road, Stroud
   DIR By: milkywaycartwheelbatman
       Date: September 3, 2026, 8:18 am
       ---------------------------------------------------------
       Is it OK to draft a response and share it here, mentioning the
       CMA letter, etc?
       #Post#: 129492--------------------------------------------------
       Re: One Parking Solution NtK - Vehicle not pre-authorised (No
       e-permit) - Stratford Road, Stroud
   DIR By: InterCity125
       Date: September 3, 2026, 8:59 am
       ---------------------------------------------------------
       Yes.
       Keep it short and sweet.
       Simply set out that you deny the debt in its entirety and that
       no money is owed by yourself to the client.
       No contract was entered into since your time on the land was so
       short.
       They will progress to the claim stage anyway and probably won't
       respond to your representations.
       This is simply a game which you will ultimately win.
       #Post#: 129996--------------------------------------------------
       Re: One Parking Solution NtK - Vehicle not pre-authorised (No
       e-permit) - Stratford Road, Stroud
   DIR By: milkywaycartwheelbatman
       Date: September 9, 2026, 2:01 am
       ---------------------------------------------------------
       RESPONSE TO LETTER BEFORE CLAIM
       Dear Sirs,
       I write in response to your Letter Before Claim dated 18th
       August 2026.
       The alleged debt is disputed in full for the following reasons:
       1. No Contract Formed (Forbidding Signage): The signage at the
       location states “ePermit Holders Only”. This signage is
       explicitly forbidding and prohibitive in nature. It offers no
       contractual permission or service to non-permit holders. Because
       no offer was extended, no contract was formed, and no breach of
       contract can occur (PCM-UK v Bull [2016]). At most, the alleged
       conduct constitutes trespass, for which your client lacks
       standing to claim damages, and for which no loss was suffered.
       2. In the alternative - if the court determines a contract was
       capable of being formed - the driver was strictly within the
       mandatory consideration period prescribed by the Private Parking
       Single Code of Practice, to read the terms and elect to leave.
       3. Unlawful "Debt Recovery" Fee: The addition of £70 in generic
       "debt collection charges" is denied in full. This represents
       double recovery, an abuse of process, and exceeds the maximum
       recoverable amount under Schedule 4 of the Protection of
       Freedoms Act 2012.
       Your overall conduct — including ignoring consideration period
       obligations, and attempting to enforce inflated fees—directly
       conflicts with the principles set out in the Competition and
       Markets Authority (CMA) Open Letter to the Private Parking
       Sector regarding fair consumer treatment and lawful practices.
       Please be advised that the full details of this case and your
       practices across all these points may be formally reported to
       the CMA.
       Please take notice that if your client chooses to issue court
       proceedings despite these clear points, this letter will be
       brought to the court’s attention on the issue of costs under the
       Pre-Action Protocol.
       Kindly confirm in writing that this matter is now closed.
       Yours faithfully
       #Post#: 129998--------------------------------------------------
       Re: One Parking Solution NtK - Vehicle not pre-authorised (No
       e-permit) - Stratford Road, Stroud
   DIR By: InterCity125
       Date: September 9, 2026, 2:11 am
       ---------------------------------------------------------
       Yes - looks good.
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