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#Post#: 97004--------------------------------------------------
PCN for Disabled Bay Outside My Home – Renewal Confusion
DIR By: zexx
Date: November 5, 2025, 6:57 pm
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Hi all,
I've received a ticket for parking in the disabled bay outside
my home. It’s not a personal bay, but I did have to chase the
council for over a year to get it installed.
I got an email from the council on 27 September to renew my Blue
Badge virtual permit. I went online to RingGo that same day and
renewed it, or so I thought. On 20 October 2025, I found a PCN
on my windscreen for parking without a valid permit.
I assumed they’d cancel it once they saw I’d tried to renew in
good time, so I didn’t post here before submitting my initial
appeal.
--- Quote ---
> Dear Parking Services,
> I am writing to appeal against the Penalty Charge Notice
issued to my vehicle (registration *** ***) for allegedly
parking without a valid permit outside my home on 20/10/2025.
> The PCN was issued because my virtual Blue Badge resident
permit had not renewed correctly. However, I had acted promptly
to renew the permit following your reminder email on 27
September. I logged into my RingGo account, completed the
renewal process, and uploaded the required documents, including
both sides of my Blue Badge. I left the session believing the
renewal had been successfully completed.
> When I later discovered the PCN, I contacted Parking Services
by telephone. During that call (recorded on your system), your
adviser, Victoria, confirmed that my renewal application had in
fact been submitted but was suspended because the system had not
received my uploaded documents. She also confirmed that those
documents were visible on an older application and that she
subsequently uploaded them to the renewal and authorised the
permit while we were on the call. I received an email
confirmation moments later confirming the permit was active and
valid.
> This demonstrates that I had taken all reasonable steps to
renew the permit on time and that any failure in document
attachment or system processing occurred on your end rather than
mine. The permit is now active and covers the same vehicle and
address, showing that I remain eligible for the concession.
> In light of these facts, I respectfully request that the PCN
be cancelled, as the contravention arose from an administrative
error rather than any failure to comply or intention to avoid
payment.
>
> Thank you for your understanding and consideration.
> Yours faithfully,
>
> Tel audio link:
--- End Quote ---
--- Code ---
HTML https://youtu.be/xuIqFK61XTk
--- End Code ---
HTML https://lemicess.sirv.com/Home/0_.png
HTML https://lemicess.sirv.com/Home/1.png
HTML https://lemicess.sirv.com/Home/reminder_email.png
HTML https://lemicess.sirv.com/Home/copy_02500598_Page_1.png
HTML https://lemicess.sirv.com/Home/copy_02500598_Page_2.png
HTML https://lemicess.sirv.com/Home/copy_02500598_Page_3.png
#Post#: 97014--------------------------------------------------
Re: PCN for Disabled Bay Outside My Home – Renewal Confusion
DIR By: stamfordman
Date: November 6, 2025, 3:44 am
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Their communication about suspension is dated 1/10/25?
The rejection is just template.
But you've blanked the PCN details so we can't check things.
This is not how we do things here.
What is the signage for this bay. You have a code 19 expired
permit PCN - is this just a parking permit zero-rated for BB
holders. Is the disabled bay advisory only.
Whatever, you should go on with this as they've failed to
address your challenge.
#Post#: 97050--------------------------------------------------
Re: PCN for Disabled Bay Outside My Home – Renewal Confusion
DIR By: zexx
Date: November 6, 2025, 7:25 am
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[img width=861
height=1646]
HTML https://lemicess.sirv.com/Home/initial_reminder.PNG[/img]
HTML https://lemicess.sirv.com/Home/20251106_125701.jpg
#Post#: 97051--------------------------------------------------
Re: PCN for Disabled Bay Outside My Home – Renewal Confusion
DIR By: zexx
Date: November 6, 2025, 7:25 am
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Their communication was after I attempted to renew as mentioned
in the phone audio. I have unblanked the PCN. Initial reminder
email and signage.
#Post#: 97067--------------------------------------------------
Re: PCN for Disabled Bay Outside My Home – Renewal Confusion
DIR By: stamfordman
Date: November 6, 2025, 8:26 am
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Seems to me this is all nonsense. Google Maps is missing that
part of Warren Road but Waltham's traffic order map and the sign
the CEO took a pic of show it's one of two 24/7 disabled bays.
So the only contravention would be not displaying a valid blue
badge.
Do you not put the BB on the dash but it's linked to RingGo?
The idea that this is an expired resident's permit would seem to
be silly.
Where is that sign - is it between the disabled bay and a
resident's bay?
HTML https://i.ibb.co/mVSdf852/Screenshot-2025-11-06-at-14-11-21.png
HTML https://i.ibb.co/fYyT9C2X/Screenshot-2025-11-06-at-14-28-52.png
#Post#: 97073--------------------------------------------------
Re: PCN for Disabled Bay Outside My Home – Renewal Confusion
DIR By: zexx
Date: November 6, 2025, 8:36 am
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HTML https://lemicess.sirv.com/Home/20251106_142954.jpg
HTML https://lemicess.sirv.com/Home/20251106_142948.jpg
#Post#: 97074--------------------------------------------------
Re: PCN for Disabled Bay Outside My Home – Renewal Confusion
DIR By: zexx
Date: November 6, 2025, 8:38 am
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I do not put BB on dash as it is linked to RingGo.
They call it a virtual BB which is FREE of charge, and allows
the use of residence bays, if necessary, without having to
displaying BB. DVLA have the car as a mobility vehicle I'm not
sure if that is relevant.
#Post#: 97079--------------------------------------------------
Re: PCN for Disabled Bay Outside My Home – Renewal Confusion
DIR By: stamfordman
Date: November 6, 2025, 9:25 am
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See what others say but the contravention given is nonsense.
This is a 24/7 bay that can only be used by any blue badge
holder. Their rejection says you were in a resident's or shared
use bay in a controlled parking zone.
End of.
The resident blue badge permit allows you to park in resident
bays in your controlled zone. It cannot have anything to do with
the disabled bay for parking rights.
The only thing you need to park there is a valid blue badge
which you'd usually put on the dash. Maybe it can be held
virtually on Waltham's RingGo system.
I take it you have a valid unexpired blue badge.
Anyway that's my view unless I've missed something.
#Post#: 97090--------------------------------------------------
Re: PCN for Disabled Bay Outside My Home – Renewal Confusion
DIR By: zexx
Date: November 6, 2025, 10:04 am
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The renewal was for a virtual BB which needs to be renewed
annually with RingGo.
I have a normal hard copy BB which expires 16/08/2026.
#Post#: 97095--------------------------------------------------
Re: PCN for Disabled Bay Outside My Home – Renewal Confusion
DIR By: stamfordman
Date: November 6, 2025, 10:21 am
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On your RingGo account is there anything about the BB itself and
its expiry?
I would wait for the NTO or write back to them pointing out this
is a hopeless case for them.
I can't recall what happens with Motability - isn't the logbook
in your name and address?
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