gopher.createaforum.com/1/forums/ftla/p/8472/3

DIR Return Create A Forum - Home
---------------------------------------------------------
FreeTrafficLegalAdvice
HTML https://ftla.createaforum.com
---------------------------------------------------------
*****************************************************
DIR Return to: Private parking tickets
*****************************************************
#Post#: 102918--------------------------------------------------
Re: PARKINGEYE/DCB LEGAL Mediation
DIR By: c4733
Date: December 17, 2025, 12:48 pm
---------------------------------------------------------
HALLELUJAH - CHRISTMAS HAS COME EARLY!! :D :D :D :D :D
----------------------------------------------------------------------------------------------------------------------------
Dear Sirs,
We act on behalf of the Claimant Parkingeye Ltd.
Please find attached the Claimant's N279 Notice of
Discontinuance. The Defendant has been copied into this email,
by way of service.
Kindly confirm the upcoming hearing on 22/01/2026 has been
vacated.
Kind Regards,

Jemma Slater
Trainee CILEX Paralegal
DCB Legal Ltd

Tel: 0203 838 7038 | DX 23457 RUNCORN
----------------------------------------------------------------------------------------------------------------------------
On the back of the small update I posted the other day of the
email I receieved from DCB Legal begging, I then had the above
email drop in my inbox yesterday to my astonishement!
I want to thank everyone who have helped, guide and advise
through this stressful time with DCB Legal. And I want to say a
big thank you to [member=26]b789[/member] who has been there
throughout to offer positive support. I'm not going to lie and
say I expect this outcome because I did not. With the run of bad
luck we have had in our lives I honestly expected to go to court
over this pathetic thing. Nevertheless, it's done now and I can
enjoy Christmas with my family without consciously worrying all
the time.
But yet wait! There is still the outstanding matter of the
complaint you made against HMCTS for their appalling service who
added to the problem ans your stress?
Argh yes and so the fight goes on!
I am still waiting to hear from the Stage 3 complaint so I will
be sure to update on here what they have to say and seek your
guidance to what options we have from thereon.
In the meantime, if anyone thinks there is any recourse to
legally attacking DCB Legal for what they have done to me and my
family I am all ears?
Until then, wishing you all a very Merry Christmas! :)
#Post#: 102968--------------------------------------------------
Re: PARKINGEYE/DCB LEGAL Mediation
DIR By: b789
Date: December 17, 2025, 11:32 pm
---------------------------------------------------------
Well done for persevering. There was never any doubt in my mind
that you would be paying a penny if DCB Legal were involved.
Please post a copy of the N279 NoD for the record. Also, please
do not redact the name/position of the person who signed it.
If it has been signed by Jemma Slater, then you can ask the
court to order they pay your costs for dealing with this at the
Litigant in Person (LiP) rate of �24/hour for their unreasonable
conduct under CPR 27.14(2)(g).
#Post#: 102976--------------------------------------------------
Re: PARKINGEYE/DCB LEGAL Mediation
DIR By: c4733
Date: December 18, 2025, 1:40 am
---------------------------------------------------------
The name printed - not wet signature - was a David Croot,
Director of DCB Legal. I will upload the attachment sometime
this morning.
#Post#: 103016--------------------------------------------------
Re: PARKINGEYE/DCB LEGAL Mediation
DIR By: b789
Date: December 18, 2025, 8:42 am
---------------------------------------------------------
Thanks, David Croot is authorised to conduct litigation. So,
only need to see the N279.
#Post#: 103156--------------------------------------------------
Re: PARKINGEYE/DCB LEGAL Mediation
DIR By: c4733
Date: December 19, 2025, 4:16 am
---------------------------------------------------------
Here is the Notice of Discontinuance, hope that I've done it
right for you to see?
HTML https://ibb.co/hFrKphCm
HTML https://ibb.co/hFrKphCm
#Post#: 103564--------------------------------------------------
Re: PARKINGEYE/DCB LEGAL Mediation
DIR By: c4733
Date: December 22, 2025, 8:11 am
---------------------------------------------------------
To all,
Please see below the final outcome response to my Stage 3
complaint to HMCTS regarding the mediators conduct. This may
prove useful going forward for others who are challenging
Parkingeye/DCB Legal and are faced with mediation.
Let me know your thoughts.
----------------------------------------------------------------------------------------------------------------------------
HM Courts & Tribunals Service
User Investigations Team
6th Floor (6.13)
102 Petty France London
SW1H 9AJ
Email: userinvestigations[member=6517]justice[/member].gov.uk
18th December 2025
Dear
Our final reply to your complaint
Thank you for your email of 3 December about the Small Claims
Mediation Service (SCM). Your complaint has been passed to me to
consider at the final stage of our complaints process. I�m sorry
to hear you�re unhappy with our replies so far. I can see you�re
concerned about the mediation appointment that took place on 27
October and you�re unhappy with how the mediation was conducted.
I�ve checked the available information and I didn�t see that we
made any administrative mistakes, so I�m sorry I can�t uphold
your complaint. I�ve explained how I made my decision in more
detail below.
How I made by decision
It may help if I explain, the purpose of mediation is to explore
settlement. It is completely separate from the court process to
protect neutrality and encourage open discussion. If the case
progresses to court, the judge will not see what was said during
mediation or the reasons why settlement was not reached. There
is no requirement for the mediator to keep detailed notes of the
discussions or any procedural issues. Only the outcome of the
appointment is needed. This protects both parties� privacy and
make sure that the judge�s decision is not influenced by what
was said in mediation.
The mediator�s role is to confirm that each person taking part
has authority to settle the claim, which was done during your
appointment. While I appreciate that you feel that the
claimant�s representative should have identified themselves,
there is no requirement for them to do this, and the mediator
cannot make the parties share their personal details. During the
appointment, the mediator will gather information from one party
and relay this to the other. Please be assured that this isn�t
advocating for one party over another because the mediator
cannot add their own opinions, argue for a party, or try to
influence the outcome of the appointment. It is done to ensure
that both sides understand each other�s position.

In your case, mediation couldn�t proceed once you stated that
you disputed the claim.
While you have explained that you didn�t want to negotiate
because the claimant�s representative wouldn�t confirm their
identity, I hope you�ll understand that HMCTS mediation guidance
states that if a party confirms they will not engage in
negotiation, the mediation cannot continue. Because of this,
there was no need to pass your concerns onto the Claimant once
you made your position clear. I�m sorry that this wasn�t made
clearer in our previous letters. Even so, I�m satisfied that the
mediator acted appropriately and in line with HMCTS guidance.
If you�re still unhappy with our response
This letter is our final reply to you in line with our
complaints procedure, we won�t be writing to you about this
again.
If you�re unhappy with how I�ve handled your complaint, you can
ask a member of parliament (MP) to pass your case to the
Parliamentary and Health Service Ombudsman (the Ombudsman).
However, if you�re a victim of crime as defined by the Code of
Practice for Victims of Crime in England and Wales
(
HTML https://www.gov.uk/government/publications/the-code-of-practice-for-victims-of-crime)<br
/>then you can escalate your complaint directly to the PHSO.
How to pass your complaint to the Ombudsman
1. Go to www.ombudsman.org.uk/making-complaint.
2. Check the information to see if they can help you � the
Ombudsman cannot review all types of
complaint.
3. Download a complaint form from the Ombudsman�s website.
4. Follow their directions for submitting a complaint
Your MP will then pass the complaint to the Ombudsman and get
the process started.
Yours sincerely
Richard Redgrave
Head of User Investigations
---------------------------------------------------------------------------------------------------------------------------
#Post#: 103587--------------------------------------------------
Re: PARKINGEYE/DCB LEGAL Mediation
DIR By: b789
Date: December 22, 2025, 11:42 am
---------------------------------------------------------
As expected, a closing of ranks. All I can suggest is that you
now contact your MP and relay this whole matter to them and ask
them to pass the case to the Parliamentary and Health Service
Ombudsman.
*****************************************************
Page 4 of 4
DIR Previous Page