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#Post#: 95077--------------------------------------------------
Re: Napier Parking - Forgotten to change to personalised reg on
permit - 7 PCNs received
DIR By: satsuki726
Date: October 21, 2025, 2:27 pm
---------------------------------------------------------
--- Quote from: b789 link ---
>
>
> Accordingly, please confirm within 14 days:
> [indent]1. That you have instructed Napier to cancel all PCNs
issued to my vehicle after 13 October 2025 @ 22:18;
>
--- End Quote ---
Yes, I do understand all PCNs shall be cancelled so I was just
wondering why were this specified to be after 13/10/2025 @ 22:18
And I uploaded the PCNs in the links below:
[REMOVED BY MODERATOR]
Should I also go take pics of the signs?
#Post#: 95079--------------------------------------------------
Re: Napier Parking - Forgotten to change to personalised reg on
permit - 7 PCNs received
DIR By: b789
Date: October 21, 2025, 2:44 pm
---------------------------------------------------------
That timestamp (13/10/2025 @ 22:18) was taken directly from the
managing agent’s own email. They said:
[indent]“The permit history shows a request to change your VRM
from GD15UAV to G26XXX was made on 13/10/2025 @ 22:16. Upon
approval, G26XXX was the assigned vehicle on the permit from
22:18”.[/indent]
That means at 22:18 on 13 October 2025, your new registration
was officially active on their permit system. So any PCNs issued
after that time can’t be justified even under their own scheme —
their system already recognised your updated vehicle.
Referencing that timestamp pins their own evidence against them
and narrows the demand to only those PCNs that are demonstrably
invalid according to their records.
The primary position is that no PCNs should ever have been
issued, because the tenancy doesn’t require a permit or
submission to a third-party scheme. I used the 13/10/2025 @
22:18 timestamp only as an alternative/fallback that weaponises
their own records if they try to argue the portal terms.
You can correct this by sending the following to the managing
agent:
--- Quote ---
> Subject: Clarification and Correction – Cancellation of All
PCNs
>
> Dear [Name],
>
> Further to my earlier email, please note the following
correction and clarification.
>
> My tenancy contains no requirement to display a permit or
submit to any third-party enforcement scheme. Accordingly, no
Parking Charge Notices should ever have been issued to me for
using the resident-only gated parking provided with my tenancy.
My demand is for the cancellation of all PCNs issued to my
vehicle(s), past and present, with written confirmation.
>
> For the avoidance of doubt, any reference to 13 October 2025
at 22:18 was advanced only in the alternative and does not
concede that a permit is required or that any PCN prior to that
time was valid. Even on your own case, any PCNs after that
timestamp are facially invalid by your records; however, my
primary position remains that none of the PCNs are lawful.
>
> Please confirm within 14 days that:
> [indent]1. You have instructed Napier to cancel all PCNs
issued to my vehicle(s) and to erase my personal data from their
systems; and
> 2. You will not make my contractual parking rights conditional
on any third-party enforcement scheme.[/indent]
>
> This remains a formal complaint. I expect a formal written
response addressing each point.
>
> Yours faithfully,
>
> [Name]
> [Tenancy ref / VRM(s)]
--- End Quote ---
#Post#: 95080--------------------------------------------------
Re: Napier Parking - Forgotten to change to personalised reg on
permit - 7 PCNs received
DIR By: satsuki726
Date: October 21, 2025, 2:48 pm
---------------------------------------------------------
No problem, have just sent this to them and now I guess I would
just wait.
Many thanks again for your very timely and helpful replies.
#Post#: 95083--------------------------------------------------
Re: Napier Parking - Forgotten to change to personalised reg on
permit - 7 PCNs received
DIR By: satsuki726
Date: October 21, 2025, 2:52 pm
---------------------------------------------------------
[member=26]b789[/member]
Just some expression about my personal opinions after reading
some of the other posts:
I have seen you mention (in other posts) that they must use 1st
class delivery and I am quite sure they have not done so since
the first one I got was issued 7/10/2025 and I received on the
13th, which is the point that I have realised that I'm probably
going to receive up to 10 of them since they would give me one
every day.
Would it be helpful to also mention these? If so, to whom?
#Post#: 95086--------------------------------------------------
Re: Napier Parking - Forgotten to change to personalised reg on
permit - 7 PCNs received
DIR By: b789
Date: October 21, 2025, 3:11 pm
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Unless the envelopes the NtKs arrived in are franked with a
date, then the only way they can evidence posting is by some
form of proof of posting through their bulk mailing agent.
However, all they will be able to produce is a hybrid email
which will only evidence that the notice was sent to their bulk
mailing agent, not when it was actually posted or entered into
the postal system. Also, their hybrid email will show a 2-3 day
delivery service, which reputes the 2 working day service deemed
if using first class mail.
For now, the ball is in the mnagement company's court. Lets see
their response.
#Post#: 95222--------------------------------------------------
Re: Napier Parking - Forgotten to change to personalised reg on
permit - 7 PCNs received
DIR By: satsuki726
Date: October 22, 2025, 2:24 pm
---------------------------------------------------------
So I have received autoreplies saying the manager (of management
co.) who responded to the previous message is on leave. So I
assume they might delay replying me.
Meanwhile, should I follow their instructions
--- Quote ---
>
> For me to look further into the Reason for Issue of any PCN’s
issued to G23XXX after the vehicle change application was
approved on 13/10/25 @ 22:18, please provide a clear copy of
each notice showing the Date & Time of the incident, the VRM and
the Reason for Issue.
>
--- End Quote ---
and send them the PCNs after 13/10/2025? Or should I just throw
all at them. Or I should just wait and send them nothing?
Thanks for responding.
#Post#: 95231--------------------------------------------------
Re: Napier Parking - Forgotten to change to personalised reg on
permit - 7 PCNs received
DIR By: b789
Date: October 22, 2025, 3:39 pm
---------------------------------------------------------
Don’t wait, and don’t limit yourself to post-13/10. Send
everything, but it needs to be structured so you don’t concede
anything.
Reply to the email and attach copies of all the PCNs (both
before and after 13/10/2025 22:18). Include a short schedule in
the email body splitting them into two groups:
[indent]Group A – Primary position (all PCNs unlawful): list all
PCNs with date/time/VRM/reason.
Group B – In the alternative (their own records): highlight
those after 13/10/2025 22:18 which are facially invalid even on
their case.[/indent]
Use something like the following in the response:
--- Quote ---
> Please find attached clear copies of all PCNs issued to my
vehicle(s). This is provided without admission and under protest
to assist your investigation.
>
> The primary position is that my tenancy contains no permit
requirement and no authority for third-party enforcement;
therefore no PCN should ever have been issued. In the
alternative, by your own records my VRM was updated at 22:18 on
13/10/2025; any PCN after that timestamp is facially invalid
even on your case.
>
> This remains a formal complaint. Please acknowledge receipt
and confirm that the 14-day response period continues to run
notwithstanding staff leave.
--- End Quote ---
This should prevent them later claiming they couldn’t
investigate due to missing documents. It preserves your absolute
position (no PCNs at all) while also giving a belt-and-braces
complaint for the post-22:18 tickets. It also keeps the 14-day
clock ticking despite the manager being on leave.
#Post#: 95236--------------------------------------------------
Re: Napier Parking - Forgotten to change to personalised reg on
permit - 7 PCNs received
DIR By: satsuki726
Date: October 22, 2025, 4:36 pm
---------------------------------------------------------
Thanks, have just done that.
#Post#: 95722--------------------------------------------------
Re: Napier Parking - Forgotten to change to personalised reg on
permit - 7 PCNs received
DIR By: satsuki726
Date: October 27, 2025, 5:41 am
---------------------------------------------------------
Little update:
No response from estate management, however, received rejections
for appeals and offered my a lower rate from Napiers:
--- Quote ---
>
> Re: Parking Charge Number WL9551849 (Vehicle VRM: G26XXX)
> Site: Beaufort Park
> Issue date: 15/10/2025
> Contravention Date and Time: 13/10/2025 at 15:34:22
> Thank you for your appeal received on 18/10/2025 regarding the
above detailed Parking Charge.
> We have reviewed the case and considered the comments that you
have made, together with the evidence that
> we are holding. Our records show that the notice was correctly
issued as your vehicle was parked in breach of the
> clearly displayed Terms and Conditions of Parking.
> It is the drivers responsibility to ensure they have allocated
the correct VRM to their permit when making use of the
> parking area. Your vehicle did not have a valid permit at the
time of the contravention due to your permit being
> registered to the incorrect VRM.
> We are therefore unable to cancel the Charge as it was issued
correctly, however In accordance with the Private
> Parking Single Code of Practice, we would like to offer you a
reduced settlement rate. Your options now are as
> follows;
> - Pay the Parking Charge at the rate of £20.00 by 10/11/2025.
We must advise you that once this settlement rate
> passes it may not be offered again or further extended. If 14
days passes the full amount of £100.00 is payable by
> 24/11/2025. Payment options are contained later in this
document.
> You have now reached the end of our internal appeals
procedure.
> PLEASE DO NOT PAY THE CHARGE IF YOU WISH TO APPEAL FURTHER.
PAYMENTS ARE ACCEPTED IN
> FULL AND FINAL SETTLEMENT.
>
> - Make an appeal to the IAS - The Independent Appeals Service
(www.theIAS.org) provides an Alternative
> Dispute Resolution scheme for disputes of this type. As you
have complied with our internal appeals
> procedure you may use, and we will engage with, the IAS
Standard Appeals Service providing you lodge
> an appeal to them within 28 days of this rejection.
> PLEASE NOTE that if you wish to appeal to the IAS, you will
lose the right to pay the charge at the
> discounted settlement rate (if a discounted settlement rate
has been re-offered), and should your appeal
> be rejected by the IAS you will be required to pay the FULL
charge.
> PAYMENT OPTIONS:
> - Please call 0845 452 45 37 and follow the instructions given
(Calls are chargeable at the standard local rate plus
> your network providers charge. Please note your mobile network
provider may charge more than landline
> Companies).
> - Payments can also be made online by visiting
www.napierparking.co.uk.
> - Postal payments to: Napier Parking Ltd, Atterbury Lakes,
Fairbourne Drive, Atterbury, Milton Keynes, MK10
> 9RG. Please ensure you write your Parking Charge number and
vehicle registration number clearly on the
> reverse. Please do not send cash through the post. If you are
using the postal service to send payments we would
> advise that you send the payment by a recorded/registered form
of mail to ensure delivery.
> In accordance with our Terms and Conditions, non-payment will
result in additional charges/costs. An amount of
> up to £70 may be added to the value of the Charge should this
not be settled within the period stipulated. Payment
> of this Charge may be pursued by Napier Parking through legal
means, including the courts, which may result in
> you incurring additional costs if unpaid.
> Yours sincerely,
> Appeals Department
> Napier Parking Ltd.
>
--- End Quote ---
Any advice on what to do next?
Many thanks.
#Post#: 95723--------------------------------------------------
Re: Napier Parking - Forgotten to change to personalised reg on
permit - 7 PCNs received
DIR By: satsuki726
Date: October 27, 2025, 5:44 am
---------------------------------------------------------
Received 7 of these so they are offering £140 in total.
Based on what I have learned on this forum just trying to scam
me to pay.
Just wondering how long the timeline would be, for the procedure
overdue - debt collection - county court. Since I might be
moving home in a few months and don't want to miss posts that
leads to a CCJ, etc.
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