DIR Return Create A Forum - Home
---------------------------------------------------------
FreeTrafficLegalAdvice
HTML https://ftla.createaforum.com
---------------------------------------------------------
*****************************************************
DIR Return to: Civil penalty charge notices (Councils, TFL and so ...
*****************************************************
#Post#: 94335--------------------------------------------------
RingGo app froze while extending parking, payment made 13 mins
later (Code 05u)
DIR By: zunaster
Date: October 16, 2025, 9:33 am
---------------------------------------------------------
Should I challenge this PCN on the basis that the delay in
extending my parking session was caused by a RingGo app
malfunction?
Would this count as mitigating circumstances, or could
Westminster be at fault for procedural impropriety if they fail
to properly consider the evidence?
I paid 13 minutes after the PCN was issued — the delay was
entirely due to the app freezing, and I have timestamped proof.
PCN Details
Council: City of Westminster
PCN number: WE6339****
Contravention: Parked after the expiry of paid for time
(electronic payment)
Contravention code: 05u
Date of service: 30/09/2025
Time of issue: 13:18
Location: Bryanston Street [f6]
Vehicle registration: LD74 ***
Penalty: £110 (£55 if paid within 14 days)
Evidence
Screenshot showing RingGo app frozen (timestamped).
Screenshot/receipt showing payment at 13:31.
PCN (both sides, redacted).
HTML https://i.postimg.cc/wMwQpq4F/Whats-App-Image-2025-10-16-at-13-58-37-2.jpg
HTML https://i.postimg.cc/wMwQpq4F/Whats-App-Image-2025-10-16-at-13-58-37-2.jpg
HTML https://i.postimg.cc/RZNXvtB0/Whats-App-Image-2025-10-16-at-13-58-37-3.jpg
HTML https://i.postimg.cc/RZNXvtB0/Whats-App-Image-2025-10-16-at-13-58-37-3.jpg
HTML https://i.postimg.cc/pLjk9n0y/ok.jpg
HTML https://i.postimg.cc/pLjk9n0y/ok.jpg
#Post#: 94346--------------------------------------------------
Re: RingGo app froze while extending parking, payment made 13
mins later (Code 05u)
DIR By: stamfordman
Date: October 16, 2025, 10:30 am
---------------------------------------------------------
What time did your first session run out.
What time did you try and extend it.
Where were you when trying and using what device.
#Post#: 94364--------------------------------------------------
Re: RingGo app froze while extending parking, payment made 13
mins later (Code 05u)
DIR By: zunaster
Date: October 16, 2025, 11:40 am
---------------------------------------------------------
1. Around 13:15, according to the app.
2. At roughly 13:13, check the image.
3. I was at a different location (not near car) and device is
iphone 12 pro.
*****************************************************
Page 1 of 1