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#Post#: 94280--------------------------------------------------
Baliff letter recevied 10 months after PCN that was never
received
DIR By: JayneK1965
Date: October 16, 2025, 5:01 am
---------------------------------------------------------
Hello,
My disabled son has received a Bailiffs letter stating he has
not paid a PCN from "Civil Parking Offices Ltd" This bailiffs
letter was dated 24th Sept 2025 and relates to a PCN he received
for a parking offence dated 1.12.24, This is the 1st he was
aware of such offence, He moved home on the 1st Oct 2024 and the
bailiffs letter has been sent to his new address not his prior
address.
On calling the bailiffs "DCBL" who don't listen to anything
being said ! they tell me all letters went to my son's old
address which he left 3 months before said offence, And yes I
did make sure at the time he notified DVLA for his change of
address.
DCBL now say he has to pay £170 and that we cannot disput the
fine.
DCBL have sent me pictures of his car entering and leaving the
car park ( he was there for 18 mins) so we don't dispute him
being there, just the fact that he didn't get any letters or
original PCN as it was sent to an address he moved out of 3
months before the offence. His landlady at that address is good
friends with him and hands him any post that still comes to him
and she doesn't recall any "offical "post coming for him, as she
said it was all junk mail that she handed over to him. My son is
adamant he has not received anything either
What, if anything can we do?
10 months after the offence is a long time ! Why did the
bailiffs suddenly send their letter to the correct address and
not the address where all the other letters supposidly went too?
Thanks,
Jayne[img]
HTML https://imgpile.com/p/E4DfmvY[/img]https://imgpile.com/p/E4DfmvY
HTML https://imgpile.com/p/E4DfmvY
#Post#: 94284--------------------------------------------------
Re: Baliff letter recevied 10 months after PCN that was never
received
DIR By: fraser.mitchell
Date: October 16, 2025, 5:11 am
---------------------------------------------------------
Sorry, no good without sight of documents. So please post
whatever you have received, and also check the date on which the
V5C was updated by DVLA. You can do this online here: -
HTML https://vehicleenquiry.service.gov.uk/
The response also gives vehicle details and at the bottom of the
list of information, is the date of the last update to the V5C.
Chck this against the date of the alleged offence.
Please also read this and update your thread accordingly: -
HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/
#Post#: 94285--------------------------------------------------
Re: Baliff letter recevied 10 months after PCN that was never
received
DIR By: stamfordman
Date: October 16, 2025, 5:35 am
---------------------------------------------------------
This is a private parking ticket so I have asked for move to
correct section.
#Post#: 94287--------------------------------------------------
Re: Baliff letter recevied 10 months after PCN that was never
received
DIR By: JayneK1965
Date: October 16, 2025, 5:41 am
---------------------------------------------------------
stamfordman,
Apologies, I was under the impression that this was a Council
Car park, is that classed as "private" ?
I new to this forum, and can't even work out how to attach the
letter from DCBL !
Jayne
#Post#: 94293--------------------------------------------------
Re: Baliff letter recevied 10 months after PCN that was never
received
DIR By: stamfordman
Date: October 16, 2025, 6:30 am
---------------------------------------------------------
Civil Parking Offices Ltd is a private parking firm despite its
name.
#Post#: 94321--------------------------------------------------
Re: Baliff letter recevied 10 months after PCN that was never
received
DIR By: JayneK1965
Date: October 16, 2025, 8:59 am
---------------------------------------------------------
Incandescent - Link to letter from DCBL now attached to my
original post :D We have never received the PCN or any
reminder/demands for payment as these apparently went to an
address he moved out of in Sept 24 ( Parking offence is 1.12.24)
I have checked his V5c and unfortunatley he moved again on the
18th Aug 2025 so the date showing on there is 25th Aug 25 so
it's not showing the date he notified the DVLA when he moved in
Sept 2024 :(
Jayne
#Post#: 94323--------------------------------------------------
Re: Baliff letter recevied 10 months after PCN that was never
received
DIR By: Dave65
Date: October 16, 2025, 9:03 am
---------------------------------------------------------
Does it say on the letter such as on the very bottom that they
are not working as bailiffs?
Also, do not telephone to any of these people, everything in
writing.
#Post#: 94419--------------------------------------------------
Re: Baliff letter recevied 10 months after PCN that was never
received
DIR By: b789
Date: October 16, 2025, 5:13 pm
---------------------------------------------------------
You can safely ignore any debt recovery letters. DO NOT, ever,
EVER, try and communicate with a powerless debt collector. You
can safely shred their letters and use them as Hamster bedding
for anyone cares. A debt collector is not a party to any
contract allegedly breached by the driver. All they can do is
try and intimidate the low-hanging fruit on the gullible tree
into paying out of ignorance and fear.
If you follow the advice you receive here, you will not be
paying a penny to anyone for this. However, DO NOT continue to
communicate with DCBL. Just because they have the word +Bailiff+
in their company name does not make them bailiffs in this case.
Ignore them.
It is entirely possible that when you say the DVLA were updated
with your sons new address, you mean the drivers licence. The
V5C has to be updated separately.
Anyway, what you MUST do immediately is send a Data
Rectification Notice (DRN) to the parking firms Data Protection
Officer (DPO) instructing them to update their records with the
correct address for service and to erase any old address. The
highlighted words are there for a reason, so use them. If your
son changes address again, he will have to repeat the exercise.
Apaer from that, do nothing else until you receive confirmation
that they have updated their records with the correct address
for service. Once that is done, you are then waiting for a
Letter of Claim (LoC) which will come from DCB Legal (not DCBL).
When that arrives, let us know and we will advise on how to
respond.
This will eventually lead to a county court claim being issued
to your son. However, I can assure you with greater that 99.9%
certainty that it will never go as far as a hearing as the claim
will either be struck out or discontinued before they are
required to pay the £27 trial fee, many months down the line.
#Post#: 94493--------------------------------------------------
Re: Baliff letter recevied 10 months after PCN that was never
received
DIR By: JayneK1965
Date: October 17, 2025, 9:32 am
---------------------------------------------------------
b789 - thank you for the detailed reply, I have a couple of
questions to ask ( in red below) to make sure I understand
correctly what you are saying:
You can safely ignore any debt recovery letters. DO NOT, ever,
EVER, try and communicate with a powerless debt collector. You
can safely shred their letters and use them as Hamster bedding
for anyone cares. A debt collector is not a party to any
contract allegedly breached by the driver. All they can do is
try and intimidate the low-hanging fruit on the gullible tree
into paying out of ignorance and fear. NOTED
If you follow the advice you receive here, you will not be
paying a penny to anyone for this. However, DO NOT continue to
communicate with DCBL. Just because they have the word +Bailiff+
in their company name does not make them bailiffs in this case.
Ignore them. WILL HAPPILY DO SO !
It is entirely possible that when you say the DVLA were updated
with your sons new address, you mean the drivers licence. The
V5C has to be updated separately. YES IT WAS HIS DRIVING LICENCE
HE CHANGED ONLINE, RE V5 WILL GET THIS DONE NOW, HOWEVER IT'S A
MOTOBILITY CAR SO NOT SURE IF THEY HAVE THE V5, WILL ASK SON TO
FIND OUT
Anyway, what you MUST do immediately is send a Data
Rectification Notice (DRN) to the parking firms Data Protection
Officer (DPO) instructing them to update their records with the
correct address for service and to erase any old address. The
highlighted words are there for a reason, so use them. If your
son changes address again, he will have to repeat the exercise.
DO YOU MEAN SENDING A "DRN" TO WHO ISSUED THE PCN ( CIVIL
PARKING OFFICES LTD) ?
Apaer from that, do nothing else until you receive confirmation
that they have updated their records with the correct address
for service. Once that is done, you are then waiting for a
Letter of Claim (LoC) which will come from DCB Legal (not DCBL).
When that arrives, let us know and we will advise on how to
respond.
This will eventually lead to a county court claim being issued
to your son. However, I can assure you with greater that 99.9%
certainty that it will never go as far as a hearing as the claim
will either be struck out or discontinued before they are
required to pay the £27 trial fee, many months down the line.
#Post#: 94517--------------------------------------------------
Re: Baliff letter recevied 10 months after PCN that was never
received
DIR By: b789
Date: October 17, 2025, 11:43 am
---------------------------------------------------------
If it is a Motability car, then you will have to instruct
Motability to update their records with the Keepers current
address.
The DRN should be sent to the parking operator's Data Protection
Officer (DPO). You can find the contact email address in their
privacy policy on their website.
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