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#Post#: 94169--------------------------------------------------
Notice of small claims track
DIR By: Buxboy
Date: October 15, 2025, 7:18 am
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About 5 years ago my partner parked in a car park ran by smart
parking..she paid for parking and a few months later se got a
pcn claiming she hadnt paid when she punched the reg number in
it only accepted 4 digits on the ticket ,,she rang them and they
threatened that if she didnt pay ,the bailiffs would come,,never
heard any thing else 5 years later they sent another letter
stating she needs to pay £360 or go to court shess not paying
that so the court papers defence was that they they tried to
scare her and that she did pay for the parking she still has
the ticket after 5 years now shes recieved a notice of proposol
£360 is an outrage please can any one help or advise what to do
#Post#: 94171--------------------------------------------------
Re: Notice of small claims track
DIR By: DWMB2
Date: October 15, 2025, 7:23 am
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We will need to see what exactly has been received (Guide:
Posting Images
HTML https://www.ftla.uk/announcements/posting-images/)
As a starting point:
- The original PCN (if still held)
- Any correspondence sent by your partner to Smart, or their
legal firm, prior to the court claim being issued
- The Claim Form from the court
- A copy of exactly what she has submitted as her defence
When you say she still has the ticket - do you mean the Pay &
Display ticket from the time of the parking incident?
#Post#: 94172--------------------------------------------------
Re: Notice of small claims track
DIR By: jfollows
Date: October 15, 2025, 7:23 am
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Please read and follow
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
We need some facts to go on to be able to help you.
#Post#: 94173--------------------------------------------------
Re: Notice of small claims track
DIR By: Buxboy
Date: October 15, 2025, 7:25 am
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Hi sorry i will get it all together yes she still has the
parking ticket from the day 5 yeara ago lol
#Post#: 94484--------------------------------------------------
Re: Notice of small claims track
DIR By: Buxboy
Date: October 17, 2025, 8:29 am
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Hi ive mnaged to get stuff together not sure how to inbed the
images so links wil be at the end basically the defense was that
a ticket was bought at the time one letter states insuficient
time paid..when she spoke to someone they just threatened with
bailifs if not paid so itcwas ignored then didnt hearxadain for
5 years
HTML https://ibb.co/3yXhNkJr
HTML https://ibb.co/QvJ0fV1y
HTML https://ibb.co/KxCdxs0k
HTML https://ibb.co/XZHY46Wd
HTML https://ibb.co/JjWmhRKQ
HTML https://ibb.co/q3dtRPqJ
Hope this is correct way of posting and many thanks for any
input or help
#Post#: 94504--------------------------------------------------
Re: Notice of small claims track
DIR By: Dave65
Date: October 17, 2025, 10:12 am
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!st never telephone any of these people, everything in writing.
Can you post up a copy of the back of the PPN?
With it been 5 years ago Smart`s PPN`s never could hold the
keeper liable.
They did not conform to the PoFA.
Hopefully, in any appeal the driver was not ID.
#Post#: 94508--------------------------------------------------
Re: Notice of small claims track
DIR By: b789
Date: October 17, 2025, 10:41 am
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Does that receipt have the full vehicle registration on it, or
was there a keying error and only part of the VRM was recorded?
It appears that it only contains the first part of the VRM:
"AV09".
#Post#: 94512--------------------------------------------------
Re: Notice of small claims track
DIR By: Buxboy
Date: October 17, 2025, 10:53 am
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Just part of number no idea why just part
#Post#: 94513--------------------------------------------------
Re: Notice of small claims track
DIR By: Buxboy
Date: October 17, 2025, 10:59 am
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Rear of parking notice
HTML https://ibb.co/8gSDJqxR
#Post#: 94526--------------------------------------------------
Re: Notice of small claims track
DIR By: b789
Date: October 17, 2025, 12:19 pm
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Obviously, only part of the VRM was entered or registered. As
they could not match that up with the ANPR image, then they
simply default to "not paid". However, if you can say that the
receipt is what ws portioned, then it would be up to (not so)
Smart to prove their equipment was functioning properly.
As their Notice to Keeper (NtK) is not PoFA compliant, they
cannot pursue the registered keeper unless the Keeper blabbed
that they were also the driver.
Has the driver been identified in any correspondence such as an
appeal? Typically, simply admitting "I was the driver" rather
than referring to the driver in the third person is how you
shoot yourself in the foot and ruin a perfectly good "Golden
Ticket".
I am going to assume that the claim has been issued by DCB
Legal. What exactly did you put in as the defence? You have not
shown us the Particulars of Claim (PoC).
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