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       #Post#: 93980--------------------------------------------------
       MET Parking - Parking or waiting in a disabled bay without
       clearly displaying a disabled badge: Neasden McDonalds
   DIR By: DutifulSon
       Date: October 14, 2025, 3:53 am
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       Dear Free Traffic Legal Advice team,
       I’ve been directed to your service for guidance regarding a
       private parking charge issued to me as the registered keeper of
       a vehicle.
       The incident occurred at the Neasden McDonald’s car park, where
       the driver briefly stopped in a disabled bay close to the
       entrance. This was due to an urgent need for the elderly
       disabled passenger to consume food, stemming from a pre-existing
       medical condition. For context, this took place on the evening
       of the passenger’s sister’s passing, and the individual was in
       considerable emotional and physical distress.
       Although the passenger holds a valid disabled badge and remained
       in the vehicle throughout, the badge was not displayed at the
       time. Unfortunately, due to their condition and emotional state,
       they were unable to recall or manage this detail while the
       driver went inside to purchase food.
       I have visited the same branch again to speak with the Manager,
       though he mentioned he was unable to intervene.
       I then wrote to the McDonalds franchisee who did not respond
       until I had to call McDonalds customer service agents and
       eventually she responded that she was unable to intervene.
       I would be grateful for any advice or support you can offer in
       challenging this charge.
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