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#Post#: 92803--------------------------------------------------
GroupNexus PCN – Car regn num not entered – The Gym Group,
Northampton Central
DIR By: Jammy
Date: October 4, 2025, 8:06 am
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The driver is a member of The Gym Group and parked at the
Northampton Central Gym Group premises to go to the gym on 15th
September. The driver may or may not have entered the car
registration number into the terminal inside the gym, but they
do have proof of their gym visit via the Gym Group mobile app.
Last week, I (the registered keeper of the car) received a PCN
from GroupNexus dated 23/09/2023. I asked the driver to contact
The Gym Group's customer service to request assistance with
cancelling the PCN. However, customer service said they do not
have jurisdiction over the parking operator’s decisions, as they
don’t manage the parking themselves. They explained that the
parking facilities are managed either directly by the parking
company or by them on behalf of the leaseholder of the
premises/land.
Since the parking area is within The Gym Group's premises and is
for gym members only, I believe the parking operator is acting
on behalf of the leaseholder. I asked the driver to request
contact details for the leaseholder from customer service. When
the driver followed up, customer service refused to share that
information, stating it was confidential and not something they
could disclose. They advised using the appeal process and
submitting a screenshot from the app as proof of a genuine gym
visit.
I tried to research the landlord details online, but had no
luck—only found sale details for a different Gym Group site in
Northampton.
Is it okay to use the advice mentioned in the following link
along with the app screenshot, as evidence in the appeal?
HTML https://www.ftla.uk/private-parking-tickets/groupnexus-penalty-charge-no-validation-the-gym-group-ilford-romford-road/msg84647/#msg84647<br
/>
In this thread the OP said "Update - parking charge has been
cancelled after sending 1st appeal!
I sent the appeal template that you provided and added that the
gym management have been made aware and the manager instructed
that the parking company be provided with a screen shot to show
that the driver was authorised to park there (screenshot was
attached to appeal)."
Could sending the screenshot now cause issues later in legal
proceedings if GroupNexus rejects the appeal and I decide not to
pay the PCN?
HTML https://www.imagebam.com/view/GAG9JP
Hope I have not redacted too much.
#Post#: 92811--------------------------------------------------
Re: GroupNexus PCN – Car regn num not entered – The Gym Group,
Northampton Central
DIR By: b789
Date: October 4, 2025, 8:40 am
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The Notice to Keeper (NtK) is not PoFA compliant with para
9(2)(e)(i) or 9(2)(h).
Just use the standard appeal and wait to see if they accept it
an, if not, you can then make an appeal to POPLA, pointing out
the specific PoFA failures, which are that there is no
invitation to the Keeper to pay the charge and the creditor is
not identified.
--- Quote ---
> I am the keeper of the vehicle and I dispute your 'parking
charge'. I deny any liability or contractual agreement and I
will be making a complaint about your predatory conduct to your
client landowner.
>
> As your Notice to Keeper (NtK) does not fully comply with ALL
the requirements of PoFA 2012, you are unable to hold the keeper
of the vehicle liable for the charge. Partial or even
substantial compliance is not sufficient. There will be no
admission as to who was driving and no inference or assumptions
can be drawn. GroupNexus has relied on contract law allegations
of breach against the driver only.
>
> The registered keeper cannot be presumed or inferred to have
been the driver, nor pursued under some twisted interpretation
of the law of agency. Your NtK can only hold the driver liable.
GroupNexus have no hope at POPLA, so you are urged to save us
both a complete waste of time and cancel the PCN.
--- End Quote ---
#Post#: 93070--------------------------------------------------
Re: GroupNexus PCN – Car regn num not entered – The Gym Group,
Northampton Central
DIR By: Jammy
Date: October 6, 2025, 10:51 am
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Thank you. I have submitted my appeal online exactly as you
advised.
#Post#: 93403--------------------------------------------------
Re: GroupNexus PCN – Car regn num not entered – The Gym Group,
Northampton Central
DIR By: Jammy
Date: October 8, 2025, 3:08 pm
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GroupNexus rejected my appeal and sent me a POPLA code. I’ll
post my POPLA appeal here for your advice before submitting it.
#Post#: 94239--------------------------------------------------
Re: GroupNexus PCN – Car regn num not entered – The Gym Group,
Northampton Central
DIR By: Jammy
Date: October 15, 2025, 2:42 pm
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I’ve gathered information from the forum and put together my
POPLA appeal. Please let me know if anything needs to be
changed. I don't have the pictures of the parking signs at the
site and the driver has also moved away from Nottingham so I'll
have to rely on google images. If you don't recommend #4, I will
remove it. Thanks.
HTML https://www.imagebam.com/view/ME16WV1Y
gopher.createaforum.com:70 /forums/ftla/p/8278:120: line too long