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#Post#: 92032--------------------------------------------------
Received PCN for expired permit Tower Hamlets
DIR By: PCN ticket
Date: September 29, 2025, 10:49 am
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Hi all,
I got a PCN on 03/07/25 and when I checked reason it said I had
not valid permit, then I went to my online account and could not
find any information about my permit all had gone, Luckily I had
a email to confirm I was issued a permit, all permits are
electronic.
And it expired on 15/2/25 but I did not get a reminder email
like every year. So I complained to tower hamlets explaining
what happened, they admitted system failure and looking to sort
it out but did not cancel PCN or allow me to renew my permit but
said to make a new application and pay a new application fee.
I also applied but got rejected.
I attach PCN and rejected letter
HTML https://ibb.co/twx2V8VF
HTML https://ibb.co/ZpbzHr89
HTML https://ibb.co/Lz4hw9tZ
HTML https://ibb.co/Z66dWznp
HTML https://ibb.co/tTHzt8VS
HTML https://ibb.co/XPDQHKX
HTML https://ibb.co/YF7gWnjj
HTML https://ibb.co/MkytyxjG
HTML https://ibb.co/0yKdnr85
#Post#: 92073--------------------------------------------------
Re: Received PCN for expired permit Tower Hamlets
DIR By: fraser.mitchell
Date: September 29, 2025, 1:46 pm
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Have you responded to the Notice to Owner dated 8th September
yet ? You submitted a challenge against the PCN, and this was
refused, but I see nothing about the Notice to Owner. If you
ignore this it is game over.
#Post#: 92083--------------------------------------------------
Re: Received PCN for expired permit Tower Hamlets
DIR By: stamfordman
Date: September 29, 2025, 2:15 pm
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To be clear your permit expired on 15 February and you didn't
get a PCN until July?
This doesn't seem likely but if so I don't think you have much
to complain about.
#Post#: 92155--------------------------------------------------
Re: Received PCN for expired permit Tower Hamlets
DIR By: PCN ticket
Date: September 30, 2025, 6:59 am
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No I haven’t replied yet to the NTO
Yes I did not get any tickets between February and July 2nd, and
I’m not the only one in the borough, I know 2 other people who
had the same issue as me
#Post#: 92223--------------------------------------------------
Re: Received PCN for expired permit Tower Hamlets
DIR By: H C Andersen
Date: September 30, 2025, 12:36 pm
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I don't know where you parked for the 5 months, but if in a
permit bay then you've had 5 months' free parking.
I'm unsure what your argument is - you haven't posted your
informal challenge - but on the face of it you were in
contravention.
#Post#: 92343--------------------------------------------------
Re: Received PCN for expired permit Tower Hamlets
DIR By: PCN ticket
Date: October 1, 2025, 8:47 am
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This is the representation I sent.
Dear Sir/Madam,
I am writing to formally challenge the Penalty Charge Notice
(PCN -TT59487121) issued to my vehicle on 03/07/25 for allegedly
parking without a valid resident permit.
Upon investigation, I discovered that my resident parking permit
expired in February 2025. I did not receive any reminder or
notification from the council regarding the expiry or the need
to renew. As a result, I was unaware that my permit had lapsed.
I believe this situation is unfair for the following reasons:
- I have always maintained a valid permit and would have renewed
it promptly had I been notified.
- The council’s failure to send a renewal reminder directly
contributed to this oversight.
- I am now being asked to reapply and pay £10 for a new permit,
despite this being a result of administrative failure on the
council’s part.
I respectfully request the following:
- Cancellation of the PCN issued in this instance.
- Reinstatement or renewal of my resident permit without
requiring a new application or fee.
- Compensation or goodwill gesture for the inconvenience and
time - spent resolving this matter.
I look forward to your prompt response and a fair resolution.
Yours faithfully,
This is a disabled resident permit for my mum
And I should have received a reminder like every year but didn’t
due to system failure
#Post#: 92655--------------------------------------------------
Re: Received PCN for expired permit Tower Hamlets
DIR By: PCN ticket
Date: October 3, 2025, 4:20 am
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Anything I can do to get them to cancel it
#Post#: 92663--------------------------------------------------
Re: Received PCN for expired permit Tower Hamlets
DIR By: H C Andersen
Date: October 3, 2025, 4:44 am
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OP, I'm still not certain where you are with this.
In your last post you included representations but omitted the
date. When were these sent? Despite you using the term 'formal
representations', I'm not certain what these were.
Also, just to be clear is the NTO addressed to you?
#Post#: 92770--------------------------------------------------
Re: Received PCN for expired permit Tower Hamlets
DIR By: PCN ticket
Date: October 4, 2025, 4:27 am
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I made the representation on 13/7/25 by email
Yes the NTO is addressed to me
#Post#: 92814--------------------------------------------------
Re: Received PCN for expired permit Tower Hamlets
DIR By: H C Andersen
Date: October 4, 2025, 9:00 am
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I made the representation on 13/7/25 by email
Therefore they were informal, not formal, reps.
These were ill considered IMO. That you went 5 months without
renewing your permit is your fault, not the council's. Even if
they normally send a reminder, IMO any argument that none was
sent might hold for perhaps 2 weeks, but 5 months!
The 28-day period for formal reps ends on 7 Oct. So, what to say
and, as importantly IMO, how should this be expressed?
We've not seen any council photos or a GSV to check signs and
lines and there's precious little time to do so.
If you hold your hands up to the contravention then perhaps
asking politely for them to exercise discretion is your best bet
and hope than any NOR not only offers the discount(as implied in
their previous rejection) but also includes substantive
procedural improprieties.
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