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#Post#: 91940--------------------------------------------------
Waltham Forest - PCN number not found on website
DIR By: dl88tennis
Date: September 29, 2025, 5:24 am
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Hi there,
I got a PCN for parking on a single yellow line outside my
property at 08:06. The residents CPZ starts at 08:00 (I have a
permit but no spaces within two streets of my house were
available on the Sunday night, as is common, and my wife needed
to load the car.)
When I went to the council website and put the PCN in nothing
came up - I tried several times up to 48 hours after the ticket
was issued, on both the link to challenge (view photos / video)
and the link to pay, but nothing was found. I have video /
screenshots of me doing this 36 hours after the PCN was issued)
I have two questions - one, since I have evidence that I tried
to challenge / pay using the correct PCN 36 hours after the
ticket should I just do nothing now? Presumably if I contact the
council they may find the details, or if it has now been
belatedly registered on the site am I liable?
If the advice is that I should try and check the PCN again /
contact the council, can I contest this? I think since it's 6
minutes after the CPZ hours start and it was only observed for 1
minute I can legitimately say I was loading? However since I
don't have access to photos or video I don't know if they were
observing for longer, and the car wasn't moved until around 20
minutes later.
I know it says not to redact the PCN in this forum but I have
done for now just in case the council are checking here and can
use the PCN to add it to the website! I can add if advised,
hope that's OK.
[img]
HTML https://imgur.com/a/OZb21b7[/img]
Thanks in advance for any help or advice.
#Post#: 91949--------------------------------------------------
Re: Waltham Forest - PCN number not found on website
DIR By: stamfordman
Date: September 29, 2025, 5:40 am
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Post the PCN - there's no point in hiding details and we'll
double check the site.
If you were really loading that is an exemption.
London Councils guidance says or used to say allow 2 mins after
a restriction starts so 6 mins is too long.
#Post#: 91953--------------------------------------------------
Re: Waltham Forest - PCN number not found on website
DIR By: dl88tennis
Date: September 29, 2025, 5:52 am
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My reason for hiding details is to my first point - if it wasn't
listed on the website for me to view photos or even to pay after
the 12 hours stated (and still after 36) does that invalidate
the PCN anyway?
Should I be inputting the PCN on the website to check if it has
now shown up, or would that then invalidate any claim that on
that point?
I tried to insert the image, but it didn't work, here is a link
if not:
M[img]
HTML https://imgur.com/a/OZb21b7[/img]
HTML https://imgur.com/a/OZb21b7
#Post#: 91958--------------------------------------------------
Re: Waltham Forest - PCN number not found on website
DIR By: Enceladus
Date: September 29, 2025, 6:24 am
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--- Quote from: dl88tennis link ---
>
> My reason for hiding details is to my first point - if it
wasn't listed on the website for me to view photos or even to
pay after the 12 hours stated (and still after 36) does that
invalidate the PCN anyway?
>
> Should I be inputting the PCN on the website to check if it
has now shown up, or would that then invalidate any claim that
on that point?
>
> I tried to insert the image, but it didn't work, here is a
link if not:
>
> M[img]
HTML https://imgur.com/a/OZb21b7[/img]
>
>
>
HTML https://imgur.com/a/OZb21b7
>
--- End Quote ---
The PCN is useless, you've redacted far too much detail.
Please have a read of the READ THIS FIRST - **BEFORE POSTING
YOUR CASE!**
HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/<br
/>sticky post at the top of the forum. And then repost the PCN
with no redactions. Leave everything visible.
#Post#: 91977--------------------------------------------------
Re: Waltham Forest - PCN number not found on website
DIR By: dl88tennis
Date: September 29, 2025, 7:17 am
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Thanks for the advice so far. I guess to simplify my main
request for advice:
I had a PCN attached to my car for parking on a single yellow
line during CPZ hours. However after 36 hours there is no record
of the PCN number - I just get "Those details do not match our
records" when I put in the number on the payment website or "No
details found for this criteria" on the view photos / challenge
website page for Waltham Forest. I have triple checked the
number is correct and so is the registration (it has the letter
O in it, so have tried the number instead, lower case, space /
no space etc). I have video of me doing this 36 hours after the
ticket.
On these grounds, can I just ignore the PCN and say that I tried
to pay but it didn't exist?
If I cannot just do nothing and I need advice on the actual PCN
contravention I will happily post the whole PCN.
Thanks again.
#Post#: 92063--------------------------------------------------
Re: Waltham Forest - PCN number not found on website
DIR By: fraser.mitchell
Date: September 29, 2025, 1:20 pm
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Well, if you un-redact the PCN and post it again, we can go and
try the WF website ourselves.
As it is a Regulation 9 PCN (those served directly to car or
driver), and if you are the registered keeper as per the V5C
Registration Certificate, you need not do anything because after
28 days the council will send a Notice to Owner to the name and
address on the V5C. However, you lose the discount option.
#Post#: 92070--------------------------------------------------
Re: Waltham Forest - PCN number not found on website
DIR By: dl88tennis
Date: September 29, 2025, 1:42 pm
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OK well sadly it has belately shown up so you can tell me if the
fact it took over 48 hours for them to post it makes a
difference.
Full unredacted image here:
HTML https://imgur.com/a/usgnksh
#Post#: 92072--------------------------------------------------
Re: Waltham Forest - PCN number not found on website
DIR By: dl88tennis
Date: September 29, 2025, 1:45 pm
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AS previously noted, the CPZ hours commence at 08:00 and the
ticket was issued at 08:06, with all the photos also taken at
that time. The wall shown in some of the photos is the side of
my house. Is there an allowable time for loading?
Many thanks for the advice to post the full PCN details - I was
hoping that the PCN not having been listed in a timely way might
be enough to render it invalid anyway.
#Post#: 92085--------------------------------------------------
Re: Waltham Forest - PCN number not found on website
DIR By: stamfordman
Date: September 29, 2025, 2:17 pm
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Loading what and when? It must be in progress.
Otherwise a polite ask for discretion as a resident is probably
your best bet.
#Post#: 92093--------------------------------------------------
Re: Waltham Forest - PCN number not found on website
DIR By: dl88tennis
Date: September 29, 2025, 2:32 pm
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Loading some items to take to the tip and from our house to my
wife's work. I'm genuinely surprised we missed this. Given all
the photos were taken within a minute and the PCN states that
the vehicle was only observed from 08:06 to 08:06 surely that's
not enough? I found the London Councils guidance that states
they should observe for 5 minutes for a private vehicle - if
that's not listed on the PCN is that enough to contest?
Added a couple of photos here (but all 6 are taken at 08:06)
HTML https://imgur.com/a/usgnksh
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