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       #Post#: 91700--------------------------------------------------
       West Northamptonshire Bus Lane PCN - Order for Recovery
   DIR By: m00nkeh
       Date: September 27, 2025, 6:03 am
       ---------------------------------------------------------
       In July 2024 I was unfortunate enough to find myself in
       Northampton after a very long day driving several hundred miles.
       I ended up at a rather confusing junction with several road
       closures trying to work out which way I could legally exit, and
       noticed that one of the roads had a No Motor Vehicles sign with
       the following text: "Except for buses, taxis, licensed private
       hire and loading 6 pm - 10 am". I interpreted this to mean that
       the No Motor Vehicles restriction was only in place between the
       stated hours (the formatting of the sign meant that the times
       were on their own line at the bottom), and as it was not yet
       6pm, that I could legally drive on this street.
       Google Streetview
  HTML https://maps.app.goo.gl/B4VoqN9pPLbNXqcFA
       After this I went on holiday (to somewhere considerably nicer
       than Northampton), and on my return the attached PCN was
       awaiting me. I assumed the whole thing was a mistake on the part
       of the council and would easily be overturned - I am a law
       abiding driver and on the rare occasion I have received a PCN I
       have always successfully appealed, so I didn't think I would
       need any help in this case and submitted the following appeal
       online on August 8th:
       --- Quote ---
       > The signs at the junction between Drapery and Mercers Row
       clearly state that the restriction only applies between 6pm and
       10am. As the alleged contravention occurred at 17:19, this was
       not within the hours that the restriction applies.
       --- End Quote ---
       On August 30th I received the 10 page(!) rejection attached
       below, which I didn't feel really addressed the substance of my
       appeal and instead explains that I should instead have taken a
       diversion that goes the wrong way down a one way street. I was
       really quite surprised that the appeal was rejected, as it had
       seemed such a simple case of the council making a mistake, but I
       now realised that the intended interpretation of the sign
       differed from the way I had interpreted it. As I was not aware
       of this when I made my original appeal, I contacted them again
       with the following:
       --- Quote ---
       > I was very disappointed to receive your notice of rejection of
       my appeal against PCN NP11367954. I intend to appeal to the
       independent adjudicator, and I am confident that they will
       decide in my favour, however I wanted to get in touch first in
       the hope that you might be willing to do the reasonable thing
       and cancel the PCN to avoid more hassle for everybody.
       > The reason for my initial appeal was that I interpreted the
       signage at the Southern end of Drapery to indicate that the No
       Motor Vehicles restriction (with an exemption for buses, taxis,
       licensed private hire and loading) is only in force between the
       hours of 6pm and 10am. This is a perfectly reasonable
       interpretation of the signage, and is compliant with the highway
       code. I thought the PCN to be a simple error, and that as my car
       was recorded entering Drapery at 5:19pm, it would be cancelled
       as the restriction was not in effect for another 41 minutes.
       > From your rejection letter, I now realise that the intended
       meaning of the signage is that the exemption, rather than the
       restriction, only applies during the stated hours. The problem
       is that the signage is ambiguous, and its intended meaning is
       not clear, even to someone highly familiar with the highway
       code. I believe it may also be the case that the signage does
       not conform to the highway code.
       > In the Department for Transport Guidance on Regulatory Signs
       (available at
  HTML https://www.gov.uk/government/publications/know-your-traffic-signs/regulatory-signs),<br
       />in all examples given of signs that indicate a timed
       prohibition, the stated times refer to when the prohibition is
       in effect. The examples given are captioned as "Alternative
       plates used with the ‘no vehicles’ sign, indicating times when
       vehicles are prohibited, except for access." and "A time plate
       used with a ‘no right turn’ or ‘no left turn’ sign indicates a
       part-time prohibition."
       > In the Department for Transport Guidance on Bus and Cycle
       signs and Road Markings (available at
  HTML https://www.gov.uk/government/publications/know-your-traffic-signs/bus-and-cycle-signs-and-road-markings),<br
       />an example is given of a timed bus lane, with the caption
       "With-flow bus and pedal cycle lane sign showing hours of
       operation. Where no times are shown, the bus lane operates at
       all times." Again, this clearly indicates that when times are
       stated on bus lane signage, the times refer to the hours during
       which the bus lane is in effect.
       > I have also included an image of a bus gate in my home town of
       Durham, with signage indicating the hours for which the bus gate
       is in effect. This example also uses standard blue bus lane
       signage, with "Bus Gate" clearly marked on the road surface: two
       things Drapery lacks that could help to reduce ambiguity. The
       second image is of a No Motor Vehicles sign in London, with
       times stated underneath referring to when the restriction is in
       effect.
       > I am confident that the ambiguity of the signage at Drapery -
       specifically as to whether the hours stated on the sign refer to
       the times when the restriction is in effect, as I interpreted,
       or when the exemption applies, as it was presumably intended -
       will lead the independent adjudicator to decide in my favour.
       However, I wanted to first give you the opportunity to
       reconsider your decision to avoid the unnecessary hassle of the
       adjudication process.
       --- End Quote ---
       I wish this had been my first appeal, as their response
       (attached below) basically said "you've had your one appeal,
       anything else you send us will be met with a brick wall". I
       registered an appeal with the Traffic Penalty Tribunal on
       September 27th, basically saying the same as above, and on
       October 8th that appeal was rejected with the attached decision.
       After this, I contacted West Northamptonshire Council a few more
       times through the appeals website in the futile hope that I
       might get through to a human being capable of exercising a bit
       of common sense. I don't think there's any point in sharing all
       this correspondence unless someone specifically wants to see it,
       but I think it may be relevant that each time I sent a message,
       I received the following reply:
       --- Quote ---
       > Dear XXX,
       > This is an email from the West Northamptonshire Council's
       Parking Services Team
       > Thank you very much for your e-mail. This is now being
       processed and the case has been placed ON HOLD (including the
       discount payment amount) pending a decision which will be
       emailed to you in due course.
       > Penalty Charge Notice : NP11367954
       > This message has been generated automatically. Please do not
       reply.
       --- End Quote ---
       This email would seem to indicate that the case is on hold and
       cannot proceed until a response is received. I received one such
       email after sending a message on October 8th, however on
       November 8th, despite having received no response, a Charge
       Certificate (attached below) was issued. I'm sure they have no
       obligation to put the case on hold for every piece of
       correspondence they receive, but if their system sends an
       automated message telling me that it is on hold when it isn't,
       surely that's a pretty serious error on their part?
       Finally this week, I received the attached Order of Recovery.
       The last correspondence I received before this was the message
       above stating the case was on hold on December 13th, so again it
       seems the case has proceeded while they informed me it was on
       hold.
       I'm not going to pay it, as I don't believe petty bureaucrats
       should have the power to bully normally law abiding motorists
       for misinterpreting their overly complex signage. What can I do?
       PCN
  HTML https://1drv.ms/i/c/4ab082075d95c68c/EQEoqDROR0BBkluHtZ0OKlMBEiUkWSxmAieHI57Js_tgMQ?e=ZJPcaG
       Rejection of Representations
  HTML https://1drv.ms/b/c/4ab082075d95c68c/EQvZM_wMYYJLoD_PSRlpC9sBqFsyvCx-QHJ6r1F9k_f_AA?e=dScxm4
       Response to email
  HTML https://1drv.ms/b/c/4ab082075d95c68c/EVzr_U447N1FgOlrP3xwr7oBfDA-Vyn5CCMuZhtcgRT0hA?e=oX5BWH
       Tribunal Decision
  HTML https://1drv.ms/b/c/4ab082075d95c68c/ETchbHvtxoJNlMf45afuIn0BBFjTzVxXirbT5Zlim_6IZQ?e=iO34Nq
       Charge Certificate
  HTML https://1drv.ms/i/c/4ab082075d95c68c/EQAdl0d7fKZLgSoSQmMjv7MBofQ1tSzonn4WxSTZjnH05A?e=X1a8rS
       Order of Recovery
  HTML https://1drv.ms/i/c/4ab082075d95c68c/EWUvUWs8p1pOjFy4QmsvidMByQA2XjVzThwsCHYvP-6i4g?e=LZDjSp
       #Post#: 91728--------------------------------------------------
       Re: West Northamptonshire Bus Lane PCN - Order for Recovery
   DIR By: Enceladus
       Date: September 27, 2025, 9:10 am
       ---------------------------------------------------------
       You've been to the Traffic Penalty Tribunal and the Adjudicator
       found against you, and further ordered you to pay the penalty
       charge within 28 days. There's nothing you can do about that
       now, no matter what the Council did or didn't say.
       You didn't pay so the matter progressed through Charge
       Certificate which increased the charge by 50%. And now to an
       Order for Recovery which has added a further £10.
       The TPT was the end of the road. I suggest you pay the OfR
       immediately, certainly before the 9th October. If you don't pay
       then the matter will escalate to the bailiffs which will add a
       minimum of £75 to the bill. And a further £235 if they visit
       your house.
       #Post#: 91780--------------------------------------------------
       Re: West Northamptonshire Bus Lane PCN - Order for Recovery
   DIR By: Phantomcrusader
       Date: September 27, 2025, 9:14 pm
       ---------------------------------------------------------
       If you get another PCN like this at any time, I suggest arguing
       that the PCN fails to state the contravention time as required
       by regulations. It gives a detection time but the PCN says the
       CCTV is unmanned. Therefore, the time it is detected could be
       taken as the time/date a person views the contravention rather
       than the time/date it actually occurred. There is no reason for
       the Council to deviate from the required language. By doing so
       they may cause unnecessary ambiguity.
       #Post#: 91820--------------------------------------------------
       Re: West Northamptonshire Bus Lane PCN - Order for Recovery
   DIR By: m00nkeh
       Date: September 28, 2025, 9:17 am
       ---------------------------------------------------------
       Thanks for the replies, is there really no other option at this
       point? If I were to not pay, what would be the next steps and
       likely timescale? It seems pretty messed up that I have no
       further right to defend myself against this unless the council
       made one of the very short list of very specific procedural
       errors listed on the TE9 form. When I saw the words 'Witness
       Statement' I assumed I would get the chance to make a statement
       as one would in any court case. Informing me that the case is on
       hold and then proceeding with it seems quite egregious, but as
       it happened after the tribunal's (totally incorrect!) decision
       it seems I can't do anything about it. I am learning now that
       this whole process, and the real value of this forum, is that
       every step seems more concerned with whether the council have
       followed correct procedure, rather than whether I actually did
       anything wrong in the first place!
       #Post#: 91860--------------------------------------------------
       Re: West Northamptonshire Bus Lane PCN - Order for Recovery
   DIR By: fraser.mitchell
       Date: September 28, 2025, 12:44 pm
       ---------------------------------------------------------
       The next steps are (1) you request a judicial review of the
       adjudication decision. This will cost you real money, or (2) pay
       up before bailiffs are instructed to collect the debt. If they
       are instructed, they will send you a letter. This adds £75 to
       the debt, then if the debt remains unpaid, they can visit your
       premises and add a visit fee of £235.
       You need to accept that you lost the adjudication, frankly.
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