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#Post#: 91990--------------------------------------------------
PCN ParkMaven
By: Billy Butcher Date: September 29, 2025, 7:57 am
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Received fine from ParkMaven in shopping centre, the parking fee
was paid via machine (£2.50) before leaving the car park as it
even shows on my bank statement, yet I have received a fine.
Does anyone have a template I could send for my appeal so this
does not go any further? Cheers
HTML https://imgur.com/a/7m2BUEt
#Post#: 92034--------------------------------------------------
Re: Who TF is ParkMaven
By: b789 Date: September 29, 2025, 10:50 am
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You can appeal about the fact that the Notice to Keeper (NtK) is
not fully PoFA compliant, in which case they cannot pursue the
Keeper, only the driver, whose identity they have no idea of,
unless the Keeper blabs it to them.
As for this not going any further... you are having laugh aren't
you? Unless you can convince a POPLA assessor that they are in
breach of PoFA 9(2)(e)(i), the is going to go all the way to ta
county court claim which is where it is usually won if you
follow the advice and aren't low-hanging fruit on the gullible
Tre who ends up paying out of ignorance and fear.
You should appeal initially with the following and then come
back when that is rejected:
[quote]There is no legal obligation on the known keeper (the
recipient of the Notice to Keeper (NtK)) to reveal the identity
of the unknown driver and no inference or assumptions can be
made.
The NtK is not compliant with all the requirements of PoFA which
means that if the unknown driver is not identified, they cannot
transfer liability for the charge from the unknown driver to the
known keeper.
Use the following as your appeal. No need to embellish or remove
anything from it:
[quote]I am the keeper of the vehicle and I dispute your
'parking charge'. I deny any liability or contractual agreement
and I will be making a complaint about your predatory conduct to
your client landowner.
As your Notice to Keeper (NtK) does not fully comply with ALL
the requirements of PoFA 2012, you are unable to hold the keeper
of the vehicle liable for the charge. Partial or even
substantial compliance is not sufficient. There will be no
admission as to who was driving and no inference or assumptions
can be drawn. Parkmaven has relied on contract law allegations
of breach against the driver only.
The registered keeper cannot be presumed or inferred to have
been the driver, nor pursued under some twisted interpretation
of the law of agency. Your NtK can only hold the driver liable.
Parkmaven have no hope at POPLA, so you are urged to save us
both a complete waste of time and cancel the
PCN.[/quote][/quote]
#Post#: 92053--------------------------------------------------
Re: Who TF is ParkMaven
By: Billy Butcher Date: September 29, 2025, 12:31 pm
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Top Man, much appreciated.. luckily the last PCN I got from a
different private company they cancelled it straight away from
the appeal lol.. I hope these lot don’t play hard ball 😅
#Post#: 94940--------------------------------------------------
Re: Who TF is ParkMaven
By: Billy Butcher Date: October 21, 2025, 5:19 am
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Well, as expected they have rejected my appeal
HTML https://ibb.co/yBsc5xtx
#Post#: 94951--------------------------------------------------
Re: Who TF is ParkMaven
By: JustLoveCars Date: October 21, 2025, 5:59 am
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Have you contacted the shopping centre to 'complain' their
agents are pursuing you for a charge that is not valid? This
should always be the first port of call before the matter
progresses too far.
#Post#: 94994--------------------------------------------------
Re: Who TF is ParkMaven
By: Billy Butcher Date: October 21, 2025, 7:48 am
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Unfortunately I have not contacted the shopping centre, I just
felt like if I was to they would just say “ you have to appeal
it, there’s nothing we can do”. Thing is, the fee of the
parking was paid before leaving so this is just so frustrating,
I don’t know where to go from here
#Post#: 95006--------------------------------------------------
Re: Who TF is ParkMaven
By: DWMB2 Date: October 21, 2025, 8:36 am
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[quote author=Billy Butcher link=topic=8189.msg94994#msg94994
date=1761050908]
I just felt like if I was to they would just say “ you have to
appeal it, there’s nothing we can do”. [/quote]
If you don't contact them, there's definitely nothing they can
do. It costs nothing to try, and the worst outcome is that they
say no, and you are back where you already are.
#Post#: 95029--------------------------------------------------
Re: Who TF is ParkMaven
By: Billy Butcher Date: October 21, 2025, 10:10 am
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Isn’t it worth appealing to POPLA Now?, it says either pay or
appeal to POPLA
#Post#: 95032--------------------------------------------------
Re: Who TF is ParkMaven
By: DWMB2 Date: October 21, 2025, 10:18 am
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Yes, the next step is to appeal to POPLA, but as stated on the
notice, there's 28 days to do that, so plenty of time to try
your luck with the landowners in the meantime.
#Post#: 95037--------------------------------------------------
Re: Who TF is ParkMaven
By: Billy Butcher Date: October 21, 2025, 10:34 am
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Ok cheers, I’ll have a word with them this week and see what
happens and update on here if anything.. out of curiosity what
is the success rate when appealing through POPLA I don’t think I
have ever done that before
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