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       #Post#: 92238--------------------------------------------------
       Re: Private parking fine (Gladstones)- HM Tribunals letter
   DIR By: Waqas
       Date: September 30, 2025, 3:32 pm
       ---------------------------------------------------------
       Many thanks again, Is DCB legal reference number the same as my
       claim form, claim number? or where do I find DCB claim number?
       #Post#: 92325--------------------------------------------------
       Re: Private parking fine (Gladstones)- HM Tribunals letter
   DIR By: b789
       Date: October 1, 2025, 7:47 am
       ---------------------------------------------------------
       Either or. The Claim form will have the Claim number on it and
       also a reference that DCB legal use. Doesn't matter which.
       #Post#: 92624--------------------------------------------------
       Re: Private parking fine (Gladstones)- HM Tribunals letter
   DIR By: Waqas
       Date: October 2, 2025, 2:43 pm
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       Thanks again
       #Post#: 93647--------------------------------------------------
       Re: Private parking fine (Gladstones)- HM Tribunals letter
   DIR By: Waqas
       Date: October 10, 2025, 2:57 pm
       ---------------------------------------------------------
       Now I received mediation appointment.
       "Claim number: .....
       Parties: ... ...... vs .......
       Your telephone mediation appointment
       Appointment date: ....
       Appointment time slot: ........
       Your confidential
       telephone mediation appointment has been
       booked for the above date and time slot. This means that the
       mediator will call you between the times shown. Your appointment
       will last for around one hour from the point at which the
       mediator calls.
       The mediator will call both parties separately – you will not
       talk directly to the other side. They will try to help you both
       come to an agreement before the case goes to court.
       Where your mediation appointment is mandatory, If you do not
       attend the appointment, the judge will take this into
       consideration at any court hearing and may issue a penalty. This
       could include the judge automatically ruling in the other
       party’s favour or ordering you to pay for some or all the other
       party’s costs.
       Preparing for your appointment
       You must make sure you have provided us with, or confirmed, the
       name and number of the person who will be conducting the
       mediation appointment. If you have not done this, or need to
       update your telephone number, you should contact us using the
       details at the end of this letter no less than 5 working days
       before your mediation appointment. Failure to do so may result
       in your mediation appointment not taking place and may result in
       a Judge issuing a penalty where the mediation was mandatory.
       The mediator will call from a withheld number. Make sure that
       withheld numbers are not blocked on your phone.
       Be ready to receive a call from the mediator from the beginning
       of your time slot. The mediator will call the telephone number
       you provided in your application.
       If the mediator cannot contact you within 10 minutes of the
       appointment start, the appointment will be cancelled and you
       may, where mediation is mandatory, face a penalty for
       non-attendance.
       Rebooking your appointment
       If you need to rebook your appointment, you must have a good
       reason. The administration team will only consider rebooking in
       exceptional circumstances, such as an accident or a family
       bereavement. You must let us know as soon as possible.
       Nominating a different representative
       If you want someone else to represent you
       at mediation (like a trusted friend, relative or a
       solicitor) you must contact the mediation team
       If you want to choose someone to attend your mediation
       appointment on your behalf who is not a part of the claim or is
       not a legal representative, you will also need to complete a
       delegated authority form. You can find out more about this on
       GOV.UK.
       Your representative must know the facts of the case, understand
       how far you’re willing to compromise and have full authority to
       act on your behalf. You’re legally bound to any settlement
       agreements your representative makes on your behalf.
       What happens in your mediation appointment?
       Introduction from the mediator
       The mediator will introduce themselves and check that you have
       read and understood the mediation process.
       Explaining your position
       You will need to briefly explain your claim or defence to the
       mediator. You should prepare for yourself a brief summary of the
       main points.
       Negotiating options 
       You’re attending mediation with a view to settling
       your case. This means negotiating to overcome disputed issues.
       The mediator is neutral and helps each party to explore options
       and discuss risks. Mediation works when you’re
       willing to listen to what the other party has to say, negotiate
       and agree a settlement.
       Building agreement
       Settlement can be in many different forms, for example, payment,
       goods or work. Both parties must agree on the outcome and feel
       they have reached an acceptable resolution.
       Reaching a settlement
       The mediator will read the terms of the settlement and confirm
       agreement with each party. Once agreed, the settlement is
       legally binding and cannot be changed. A copy of
       the mediation settlement is sent to both parties and
       placed on the court file.
       Confidentiality
       All mediation appointments are confidential. An
       agreed settlement includes a standard confidentiality clause.
       Ending the mediation process
       The mediator can end the mediation if, at any time:
       either party breaches the terms on which they agreed
       to mediation
       there is no prospect that the mediation will end in
       settlement
       the mediator deems it inappropriate to continue in the case that
       one or both parties are vulnerable users
       either party asks to end mediation
       Find out more about Small Claims Mediation by watching our video
       HERE. Find out more in the guide to the Small
       Claims Mediation Service on GOV.UK.
       Small Claims Mediation Service contact details
       If you have any complaints or issues to raise about
       the Mediation Service, contact us by email or
       telephone:"
       #Post#: 93648--------------------------------------------------
       Re: Private parking fine (Gladstones)- HM Tribunals letter
   DIR By: b789
       Date: October 10, 2025, 3:15 pm
       ---------------------------------------------------------
       For the mediation call, the only requirement is for you "attend"
       the call. It is not part of the judicial process and no judge is
       involved.
       This is what I advise you to say when you receive the call from
       the mediator:
       “Before I set out my position, please confirm from the
       claimant’s side:[/I]
       [indent][I]• the full name of the person attending for them;
       • their role/position at their legal representative’s firm; and
       • whether they hold written authority to negotiate and settle
       today.[/indent]
       Please relay that back to me before we continue.”
       After the mediator calls back...
       If identified and authority confirmed:
       [indent]“Thank you. I’m content to proceed on that basis. My
       settlement offer is £0, or I invite the claimant to discontinue
       with no order as to costs.”[/indent]
       If no/unclear authority:
       [indent]“Please record that the claimant’s attendee has not
       confirmed settlement authority. My position remains that
       liability is denied and my offer is £0, subject to prompt
       approval by an authorised solicitor if they choose to
       discontinue.”[/indent]
       All you need to know is the name and the position of the person
       acting for the claimant and report that back to us. It will be
       over within minutes. Complete waste of time otherwise.
       #Post#: 93650--------------------------------------------------
       Re: Private parking fine (Gladstones)- HM Tribunals letter
   DIR By: Waqas
       Date: October 10, 2025, 3:34 pm
       ---------------------------------------------------------
       Thanks for the advise, are the mediation appointment
       date/timings negotiable at all?
       #Post#: 93660--------------------------------------------------
       Re: Private parking fine (Gladstones)- HM Tribunals letter
   DIR By: jfollows
       Date: October 11, 2025, 3:25 am
       ---------------------------------------------------------
       You posted in your Reply #23 above:
       --- Quote ---
       > Rebooking your appointment
       > If you need to rebook your appointment, you must have a good
       reason. The administration team will only consider rebooking in
       exceptional circumstances, such as an accident or a family
       bereavement. You must let us know as soon as possible.
       --- End Quote ---
       #Post#: 93706--------------------------------------------------
       Re: Private parking fine (Gladstones)- HM Tribunals letter
   DIR By: b789
       Date: October 11, 2025, 10:29 am
       ---------------------------------------------------------
       When you submitted your N180 DQ, did you out any dates you would
       not be available? If so, have they given you a date that you
       said you would not be available?
       #Post#: 97433--------------------------------------------------
       Re: Private parking fine (Gladstones)- HM Tribunals letter
   DIR By: Waqas
       Date: November 9, 2025, 3:33 am
       ---------------------------------------------------------
       I had the mediation appointment.
       I enquired the 3 questions
       • the full name of the person attending for them- mediator did
       give me the name
       • their role/position at their legal representative’s firm;-
       mediator answered that she is a paralegal
       • whether they hold written authority to negotiate and settle
       today. mediator said yes
       Then I offered
       "My settlement offer is £0, or I invite the claimant to
       discontinue with no order as to costs."
       Mediator spoke with them and then came back to me saying that
       the step is court proceeding.
       So I will wait for the court proceeding now.
       #Post#: 97440--------------------------------------------------
       Re: Private parking fine (Gladstones)- HM Tribunals letter
   DIR By: b789
       Date: November 9, 2025, 5:16 am
       ---------------------------------------------------------
       Thank you. You can now send the following email to DCB Legal:
       --- Quote ---
       > Dear Sirs,
       >
       > Re: [Claimant] v [Defendant] – Claim No. [ ]
       >
       > Further to the Small Claims Mediation Service call on [date],
       please confirm on the open record that [full name], who attended
       on your behalf and described themselves as a paralegal, was
       acting on your instructions and held written authority—whether
       from the Claimant (or an authorised officer) or by written
       delegation from the supervising solicitor recorded on your
       file—to negotiate and, if appropriate, agree terms of settlement
       on that date.
       >
       > For the avoidance of doubt, I am not seeking details of your
       retainer or any without-prejudice content. A simple confirmation
       (or correction) will suffice.
       > If you are unable to confirm this, please explain why by
       return.
       >
       > I reserve the right to place your response (or lack of
       response) before the Court if authority becomes a live issue.
       >
       > Yours faithfully,
       >
       > [Defendant]
       --- End Quote ---
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