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#Post#: 90175--------------------------------------------------
Re: Private parking fine (Gladstones)- HM Tribunals letter
DIR By: Waqas
Date: September 16, 2025, 7:12 am
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Thank you so much again.
#Post#: 90707--------------------------------------------------
Re: Private parking fine (Gladstones)- HM Tribunals letter
DIR By: Waqas
Date: September 19, 2025, 4:26 pm
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Court received ny defence and defence was sent to the claimant.
Then received email from the solicitor
"Dear ..............
We act for the Claimant and have notified the Court of the
Claimant’s intention to proceed with the Claim.
Please find enclosed a copy of the Claimant’s completed
Directions Questionnaire, which has also been filed with the
Court.
You will note the Claimant has elected to mediate in an attempt
to settle this matter amicably, without the need for further
Court intervention. Should you agree to mediation, please inform
the Court who will contact both parties to arrange a mediation
appointment.
Yours sincerely
Skye
Legal Assistant
Glad... Solicitors Limited " They have also sent a filled N180
form attached. Could you please advise what shall I do next??
#Post#: 90723--------------------------------------------------
Re: Private parking fine (Gladstones)- HM Tribunals letter
DIR By: b789
Date: September 20, 2025, 4:33 am
---------------------------------------------------------
Please show us a copy of the N180 DQ form. DO NOT redact the
name or position of the person who has signed that DQ form.
This is very important as there is a very recent High Court
appeal decision which is binding that can be used against them
as the person who has signed that form is quite possibly not
authorised to do so.
That letter is a standard boilerplate response. You are waiting
for your own N180 Directions Questionnaire (DQ) to arrive. Just
follow these instructions:
Having received your own N180 (make sure it is not simply a copy
of the claimants N180), do not use the paper form. Ignore all
the other forms that came with it. you can discard those.
Download your own here and fill it in on your computer. You sign
it by simply typing your full name in the signature box.
HTML https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf
Here are the answers to some of the less obvious questions:
[indent]• The name of the court is "Civil National Business
Centre".
• To be completed by "Your full name" and you are the
"Defendant".
• C1: "YES"
• D1: "NO". Reason: "I wish to question the Claimant about their
evidence at a hearing in person and to expose omissions and any
misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking
case paperwork for a living, having this case heard solely on
papers would appear to put the Claimant at an unfair advantage,
especially as they would no doubt prefer the Defendant not to
have the opportunity to expose the issues in the Claimants
template submissions or speak as the only true witness to events
in question.."
• F1: Whichever is your nearest county court. Use this to find
it:
HTML https://www.find-court-tribunal.service.gov.uk/search-option
• F3: "1".
• Sign the form by simply typing your full name for the
signature.[/indent]
When you have completed the form, attach it to a single email
addressed to both dq.cnbc[member=6517]justice[/member].gov.uk
and info@dcblegal.co.uk and CC in yourself. Make sure that the
claim number is in the subject field of the email.
#Post#: 91100--------------------------------------------------
Re: Private parking fine (Gladstones)- HM Tribunals letter
DIR By: Waqas
Date: September 23, 2025, 9:44 am
---------------------------------------------------------
Thanks once again. Please find attached the claimant’s N180 form
and the defendant’s N180 form. Could you kindly let me know if
any changes are required?
I am due to change my address on 09/10/25 and have already
notified the court (as you advised previously). Should I still
put my current address on the N180, or use my future address
effective from 09/10/25?
Claimant N-180 link
HTML https://imgur.com/a/DBeDZhL
Defendent N-180 link
HTML https://imgur.com/a/l07cCl0
#Post#: 91147--------------------------------------------------
Re: Private parking fine (Gladstones)- HM Tribunals letter
DIR By: b789
Date: September 23, 2025, 12:02 pm
---------------------------------------------------------
Use your current address for service (the one that is operative
today) on the N180.
You have already filed a Notice of Change making the new address
effective from 8 October 2025. Until that date, the “old”
address remains the formal address for service. Putting a
future-dated address on the N180 would conflict with your filed
notice.
In your covering email/letter when filing your N180, add one
line:
--- Quote ---
> “Please note: my address for service changes on 8 October 2025
to [new address], as previously notified under CPR Part 6/PD
42.”
--- End Quote ---
On another note, I see that Gladstones have signed their own
N180 as a corporate entity and not a named individual. This must
be objected to. The person who has completed their N180DQ is
conducting litigation and must be a named individual who is
authorised to do so. A paralegal or anyone else conducting
litigation, even under the supervision of a solicitor is not
authorised and is likely in breach of the Legal Services Act
2007, which is a criminal offence.
I advise you to email the following to the CNBC at
dq.cnbc[member=6517]justice[/member].gov.uk and CC in Gladstones
at enquiries@gladstonessolicitors.co.uk and yourself:
--- Quote ---
> Subject: Claim [number] – [Claimant] v [Defendant] –
Defendant’s N180 + Objection to Claimant’s N180
>
> Please find attached: (1) Defendant’s N180 (signed) and (2)
Objection to Claimant’s N180 (signed PDF).
>
> Address for service: [current address]. Please note: my
address for service changes on 8 October 2025 to [new address],
as previously notified under CPR Part 6/PD 42.
>
> Copied to the Claimant’s solicitors.
--- End Quote ---
Attach the following as a pdf file together with your pdf copy
of your completed N180DQ:
--- Quote ---
> County Court Business Centre (CNBC)
> Claim no.: [XXXXXXX]
> Parties: [Claimant] v [Defendant]
>
> OBJECTION TO CLAIMANT’S N180 DIRECTIONS QUESTIONNAIRE
(DEFECTIVE SIGNATURE & AUTHORISATION)
>
> I object to the Claimant’s purported filing of Form N180,
which is “signed” only as “Gladstones Solicitors Ltd” with no
identified individual signatory.
>
> Signature defect (PD 5A)
>
> Form N180 requires a valid signature by the party or an
identified legal representative. Practice Direction 5A requires
documents to be signed where indicated by the person
responsible; where that person acts as a member/employee of a
firm, the firm’s name may be added, but a firm name alone is not
a signature. The absence of an identified individual undermines
accountability and is procedurally defective.
>
> Conduct of litigation (Legal Services Act 2007)
>
> Signing and filing an N180 is a step in the “conduct of
litigation” within s.12 and Schedule 2 paragraph 4 of the Legal
Services Act 2007. Only the party, an authorised person, or an
exempt person under Schedule 3 may carry out reserved legal
activities.
>
> Mazur authority
>
> The High Court in Mazur & Anor v Charles Russell Speechlys LLP
[2025] EWHC 2341 (KB) (16 September 2025) confirmed that
employees who are not themselves authorised (and not within a
Schedule 3 exemption) cannot conduct litigation, even if
supervised. The individual who signs must personally be
authorised (or exempt).
>
> Potential statutory non-compliance
>
> If the person who completed/signed the N180 is not authorised
or exempt, carrying on a reserved legal activity may contravene
s.14 of the Legal Services Act 2007.
>
> Directions sought
>
> A) That the Claimant be directed within 7 days to re-file and
serve a properly signed N180 which:
>
> [indent](i) identifies the individual signatory by name and
status/position; and
> (ii) confirms that the signatory is authorised (or states the
relied-upon Schedule 3 exemption) to conduct
litigation.[/indent]
>
> B) That until compliance, the current N180 be treated as
defective and disregarded for case-management purposes, with any
further sanction at the Court’s discretion in the event of
non-compliance.
>
> Service
>
> These documents are served on the Claimant’s solicitors by
copy of this email.
>
> Signed: [Defendant’s full name]
>
> [Date]
--- End Quote ---
For your reference, here are therein things you need to know
about completing your own N180DQ:
Having received your own N180 (make sure it is not simply a copy
of the claimants N180), do not use the paper form. Ignore all
the other forms that came with it. you can discard those.
Download your own here and fill it in on your computer. You sign
it by simply typing your full name in the signature box.
HTML https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf
Here are the answers to some of the less obvious questions:
[indent]• The name of the court is "Civil National Business
Centre".
• To be completed by "Your full name" and you are the
"Defendant".
• C1: "YES"
• D1: "NO". Reason: "I wish to question the Claimant about their
evidence at a hearing in person and to expose omissions and any
misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking
case paperwork for a living, having this case heard solely on
papers would appear to put the Claimant at an unfair advantage,
especially as they would no doubt prefer the Defendant not to
have the opportunity to expose the issues in the Claimants
template submissions or speak as the only true witness to events
in question.."
• F1: Whichever is your nearest county court. Use this to find
it:
HTML https://www.find-court-tribunal.service.gov.uk/search-option
• F3: "1".
• Sign the form by simply typing your full name for the
signature.[/indent]
When you have completed the form, attach it to a single email
addressed to both dq.cnbc[member=6517]justice[/member].gov.uk
and info@dcblegal.co.uk and CC in yourself. Make sure that the
claim number is in the subject field of the email.
#Post#: 91184--------------------------------------------------
Re: Private parking fine (Gladstones)- HM Tribunals letter
DIR By: Waqas
Date: September 23, 2025, 2:36 pm
---------------------------------------------------------
Thank you so much again for your guidance. I’ll go ahead and
send the email to the claimant as you advised.
I’ve also completed the N-180 form following your advice, but I
would be very grateful if you could kindly have a quick look at
some of my answers. There are a few sections I’ve left blank
that I’m unsure about:
Section E – Mediation appointment
Section F2 – Expert evidence
Section F4 to F6 – Hearing details
Here’s the link to my Defendant N-180 form:
HTML https://imgur.com/a/l07cCl0
Many thanks again for all your help and patience — it really
means a lot.
#Post#: 91248--------------------------------------------------
Re: Private parking fine (Gladstones)- HM Tribunals letter
DIR By: b789
Date: September 24, 2025, 6:17 am
---------------------------------------------------------
Your details for E.
F2 - NO.
F4-F6 are self explanatory and I am not even going to answer!
#Post#: 91373--------------------------------------------------
Re: Private parking fine (Gladstones)- HM Tribunals letter
DIR By: Waqas
Date: September 24, 2025, 4:19 pm
---------------------------------------------------------
Thanks again, I have sent the email, will keep you posted.
#Post#: 92092--------------------------------------------------
Re: Private parking fine (Gladstones)- HM Tribunals letter
DIR By: Waqas
Date: September 29, 2025, 2:31 pm
---------------------------------------------------------
I receeived email from DCB legal today
Dear Sir/Madam,
DCB Legal write further to your recent email.
Please note, DCB Legal are unable to locate your file with the
information provided.
To enable DCB Legal to locate your file and action your query
accordingly, please provide the following;
• Full name
• First line address/postcode
• DCB Legal reference number
Kind Regards,
.......
Litigation Team Leader
DCB Legal Ltd
So I replied to this email as below
Dear Sir/Madam,
Thanks for your email. Please find below the required
information
Full name: .... (my name)
First line address/postcode: .... (my current address)
DCB Legal reference number: ..... (I put my claim number)
Dont hesitate to contact me if you require anymore information.
Kind regards
.....
For some reason I received this automatic reply back from them
Dear Sir/Madam,
Thank you for your email. We have reviewed your message;
however, as your communication contains offensive language, it
has violated our communication guidelines. As such, your email
has not been passed to the relevant team you are trying to
reach.
We encourage respectful and professional exchanges, and we
kindly ask that future correspondence reflects these standards.
Thank you for your understanding.
Best regards,
I am quite confused and worried as well, what I have done wrong
and what they mean by offensive language?
#Post#: 92165--------------------------------------------------
Re: Private parking fine (Gladstones)- HM Tribunals letter
DIR By: b789
Date: September 30, 2025, 7:51 am
---------------------------------------------------------
Email back to info@dcblegal.co.uk and CC yourself with the
following response:
--- Quote ---
> Subject: Formal Complaint — Failure to Locate File /
Unwarranted Rejection of Correspondence — Reference [Your
reference]
>
> Dear Litigation Team Leader,
>
> This is a formal complaint.
>
> On [date of first email] I provided the information your
office requested (full name; first line address and postcode;
DCB Legal reference number). Your subsequent automated reply
claimed my message contained “offensive language” and was
therefore not passed to the relevant team. That assertion is
false.
>
> Details:
> [indent]• My original email sent on: [date/time]
> • Information provided: Full name: [Your name];
Address/postcode: [first line/postcode]; DCB Legal reference
number: [number]
> • Automated response received on: [date/time] (copy
attached/quoted below)[/indent]
>
> This automated rejection is unacceptable. I require the
following:
> [indent]1. Immediate confirmation that my supplied information
has been located and associated with the correct file.
> 2. A clear explanation of what triggered the automated
“offensive language” rejection, including the specific phrase or
token flagged and the name of the filtering system (if any).
> 3. A copy of the correspondence log showing how my emails were
processed and why they were blocked.
> 4. Confirmation that my case will not be prejudiced or delayed
because of an erroneous automated screening.[/indent]
>
> If you cannot provide the above within 7 calendar days, I will
escalate this matter to the Solicitors Regulation Authority and
the Information Commissioner’s Office for review of professional
conduct and records handling. I will also consider a formal
complaint to your firm’s senior management and any other
relevant regulatory body.
>
> Please treat this as a formal complaint under your firm’s
complaints procedure and acknowledge receipt within 48 hours.
>
> Yours sincerely,
>
> [Your full name]
>
> [Postal address]
> [Email address]
--- End Quote ---
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