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#Post#: 88520--------------------------------------------------
Vehicle Returned to Finance Company in ULEZ Zone - TfL Say I'm
Liable Because Not Removed from AutoPay
DIR By: spinningfish
Date: September 5, 2025, 5:57 am
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Hello
My car was returned to the finance company MoneyBarn and
collected by British Car Auctions at 14:19pm on 25th July 2025
(I know this because of the collection report). It is a 2015
diesel, therefore chargeable in the zone, so I had an AutoPay
account set up with Tfl for the occasional time we went into the
ULEZ zone (last one being March 2025).
I get the AutoPay statement emails every month, but don't check
them as they're always £0 because we don't go into the zone very
often, but imagine my surprise when Tfl tried to take £50 out of
my account on August 28th 2025. I immediately stopped the DD
because I had no idea what it related to and logged into Tfl
AutoPay to see that someone had been driving my old car about
London - once just after midnight! It was caught on camera at
the following times:
25 July, 15:29 – Whalebone Lane North
26 July, 18:01 – Longbridge Road
27 July, 00:02 – Vicarage Lane
28 July, 05:50 – Oxlow Lane
BCA didn't mention that the car was going into London
immediately after collection and because I use the AutoPay
service so infrequently I didn't think to immediately take it
off.
I have spoken to TFL and apparently they won't refund the
charges, as I didn't take it off AutoPay and in the T&Cs that
makes me liable. I'm not sure that stands up to scrutiny,
because if I wasn't on AutoPay and could show I didn't own the
vehicle, they would remove the charges.
I'd very much appreciate any advice offered.
Many thanks in advance
#Post#: 88626--------------------------------------------------
Re: Vehicle Returned to Finance Company in ULEZ Zone - TfL Say
I'm Liable Because Not Removed from AutoPay
DIR By: Enceladus
Date: September 5, 2025, 10:36 pm
---------------------------------------------------------
We've had this scenario before. I'm not sure what the outcome
was. I'll try and find the thread.
However a 2015 diesel car could well be ULEZ / CAZ compliant.
Euro 6 was compulsory for new registrations from the 1st Sept
2015. Prior to that cut-off all of the car makers would have
cleared out the supply chains of anything that wasn't compliant.
So some later 2014/2015 (or even earlier) diesels are compliant
even if they're registered Euro 5.
It's not the actual Euro status that matters, it's the NOx and
particle emissions standards of Euro 6.
Did the car use AdBlue?
What reg is the car in question and what model is it?
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