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       #Post#: 88120--------------------------------------------------
       Box Junction PCN by TFL in London Borough of Richmond
   DIR By: Firestone
       Date: September 2, 2025, 11:38 am
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       I am just writing this on behalf of my very busy sister who is
       not a member and doesn't know how to appeal and challenge these
       things.
       She got a PCN in the London Borough of Richmond Box for straying
       into a box junction grid on the Upper Richmond Road West on the
       way to a patient. This was back on the 14th August but the date
       of issue was the 28th.  Is this too long?
       Seems to be a TFL administered PCN.   I recall some ten years
       ago, the wording on the TFL ticket wasn't legally compliant
       which was the basis of a successful appeal at the time. I
       presume that has long since been corrected?
       Image:
       
  HTML https://postimg.cc/GHsVmDK7
       #Post#: 88130--------------------------------------------------
       Re: Box Junction PCN by TFL in London Borough of Richmond
   DIR By: RichardW
       Date: September 2, 2025, 12:43 pm
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       You(r sister) needs to request the video from TFK - they only
       send it out on DVD.
       See also the sticky above:
  HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/tfl-red-route-postal-pcns/
       #Post#: 88170--------------------------------------------------
       Re: Box Junction PCN by TFL in London Borough of Richmond
   DIR By: Firestone
       Date: September 2, 2025, 4:20 pm
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       --- Quote from: RichardW link ---
       >
       > You(r sister) needs to request the video from TFK - they only
       send it out on DVD.
       >
       > See also the sticky above:
  HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/tfl-red-route-postal-pcns/
       >
       --- End Quote ---
       Thank-you.  I have done some research and there is a Word
       document to fill out to request it and it's only by DVD as you
       say, presumably sent by snail-mail.
       I have noticed that they are also requesting a  "recent
       full-length colour photograph of you" in addition to providing
       ID & proof of address. That is super creepy! Why would they need
       that?  There must be a way of contesting that such that the
       photo does not need to be included, so long as ID & proof of
       address is provided, and they would HAVE to provide the DVD of
       the video.  It seems that they are being deliberately
       obstreperous and simply want to make it hard to appeal.
       #Post#: 88173--------------------------------------------------
       Re: Box Junction PCN by TFL in London Borough of Richmond
   DIR By: stamfordman
       Date: September 2, 2025, 4:40 pm
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       What? Just tell her to call them to request the video.
       #Post#: 88230--------------------------------------------------
       Re: Box Junction PCN by TFL in London Borough of Richmond
   DIR By: Firestone
       Date: September 3, 2025, 6:11 am
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       --- Quote from: stamfordman link ---
       >
       > What? Just tell her to call them to request the video.
       >
       --- End Quote ---
       I'm not sure how easy that will be?  There's no phone number on
       any of the PCN - 4 pages in total. It seems these things are
       dealt with up in Darlington.  On the TFL website there is a
       generic phone number which is 0343 222 1234.  I can only imagine
       that this has endless tiers of push button menus with no push
       button menu to represent our request, but we must try.  Would
       matter need to be put on hold? I can't imagine TFL being quick
       in providing anything and a week has gone by already.
       Failing that it seems that we will otherwise have to complete
       the form.  They should however be happy with a photograph of a
       Driving license? That's in colour with a photo, confirms name
       and address.
       The form otherwise is at:
  HTML https://tfl.gov.uk/cdn/static/cms/documents/traffic-monitoring-cctv-subject-access-request-form-2019.docx
       #Post#: 88247--------------------------------------------------
       Re: Box Junction PCN by TFL in London Borough of Richmond
   DIR By: stamfordman
       Date: September 3, 2025, 7:11 am
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       0343 222 3333
       #Post#: 88252--------------------------------------------------
       Re: Box Junction PCN by TFL in London Borough of Richmond
   DIR By: Firestone
       Date: September 3, 2025, 7:20 am
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       --- Quote from: stamfordman link ---
       >
       > 0343 222 3333
       >
       --- End Quote ---
       Thank-you. Yes I found that. There is a webpage with that number
       and info for appeal at:
  HTML https://tfl.gov.uk/modes/driving/red-routes/penalty-charge-notices/make-a-representation?intcmp=2234
       I was able to request the video by way of a DVD and the lady has
       put the matter on hold for another 14 days. Unbelievably there's
       no charge to be sent the DVD. Of course they don't tell you
       anywhere on the webpage that you can verbally request the video!
       Also seems to be ridiculous that they can't put the matter
       on-line somewhere to be viewed.
       #Post#: 88253--------------------------------------------------
       Re: Box Junction PCN by TFL in London Borough of Richmond
   DIR By: RichardW
       Date: September 3, 2025, 7:37 am
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       --- Quote from: Firestone link ---
       >
       >
       >
       > Also seems to be ridiculous that they can't put the matter
       on-line somewhere to be viewed.
       >
       --- End Quote ---
       You are not alone in that thought!
       #Post#: 88268--------------------------------------------------
       Re: Box Junction PCN by TFL in London Borough of Richmond
   DIR By: MrChips
       Date: September 3, 2025, 8:52 am
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       Indeed, there was at least one case won at the tribunal purely
       on the basis of TFL making it so difficult to access the video.
  HTML https://www.ftla.uk/the-flame-pit/tfl-and-dvds-their-technology-clock-is-ticking/
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