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#Post#: 98634--------------------------------------------------
Re: Response to letter of claim email (claim 2)
DIR By: b789
Date: November 18, 2025, 6:15 am
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Your MCOL history will update once they have sent your DQ,
However it takes time for it to arrive so as long as it says it
has been sent, just submit your own. No need to wait for the
physical letter to arrive with the paper form.
#Post#: 99378--------------------------------------------------
Re: Response to letter of claim email (claim 2)
DIR By: TW-27
Date: November 23, 2025, 2:49 am
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Thanks for your most recent reply. I'll keep an eye on it.
#Post#: 100956--------------------------------------------------
Re: Response to letter of claim email (claim 2)
DIR By: TW-27
Date: December 4, 2025, 4:53 am
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Hi,
A Notice of Proposed Allocation to the Small Claim Track had
arrived in the post and I've filled out the PDF version of the
N180 form using the guide you provided above.
All seems pretty straight forward.
What should I expect next?
Many thanks,
TW
#Post#: 100969--------------------------------------------------
Re: Response to letter of claim email (claim 2)
DIR By: b789
Date: December 4, 2025, 6:31 am
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Next will be the mediation call. For the mediation call, the
only requirement is for you "attend" the call. It is not part of
the judicial process and no judge is involved.
This is what I advise you to say when you receive the call from
the mediator:
“Before I set out my position, please confirm from the
claimant’s side:[/I]
[indent][I]• the full name of the person attending for them;
• their role/position at their legal representative’s firm; and
• whether they hold written authority to negotiate and settle
today.[/indent]
Please relay that back to me before we continue.”
After the mediator calls back...
If identified and authority confirmed:
[indent]“Thank you. I’m content to proceed on that basis. My
settlement offer is £0, or I invite the claimant to discontinue
with no order as to costs.”[/indent]
If no/unclear authority:
[indent]“Please record that the claimant’s attendee has not
confirmed settlement authority. My position remains that
liability is denied and my offer is £0, subject to prompt
approval by an authorised solicitor if they choose to
discontinue.”[/indent]
If the mediator probes your defence:
[indent]”[I]In what capacity are you asking that question? Are
you legally trained? If not, please refrain from offering
opinions. I will be reporting any attempt to do so as
inappropriate[/I].”
All you need to know is the name and the position of the person
acting for the claimant and report that back to us. It will be
over within minutes. Complete waste of time otherwise.
#Post#: 101708--------------------------------------------------
Re: Response to letter of claim email (claim 2)
DIR By: TW-27
Date: December 9, 2025, 8:49 am
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Thanks for the extra info - much appreciated!
Let's see how the call goes.
#Post#: 104094--------------------------------------------------
Re: Response to letter of claim email (claim 2)
DIR By: TW-27
Date: December 30, 2025, 11:08 am
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Hi,
I've received the linked email regarding the mediation call:
HTML https://drive.google.com/file/d/1PY0lgR6QinOcydVeUanW357_MVZBiNnm/view?usp=drivesdk
I'll reply to advise I'll take the call myself and follow the
advice already given in this thread.
Is there anything else I need to factor in?
Thanks in advance,
TW
#Post#: 104110--------------------------------------------------
Re: Response to letter of claim email (claim 2)
DIR By: b789
Date: December 30, 2025, 1:16 pm
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If they have your phone number (from the N180 DQ), then there is
no need to respond to that letter. Just be available to attend
the call on the day.
#Post#: 109731--------------------------------------------------
Re: Response to letter of claim email (claim 2)
DIR By: TW-27
Date: February 13, 2026, 10:08 am
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Hi,
I've just received my call off the mediator, Samantha Cotterill.
I asked and she said she had the authority to negotiate and
settle.
She then said the/their settlement offer without me accepting
any liability was £240. It was also clear that due to the
process I've been through (following the guidance here) she had
very little detail on the circumstances prior to today, before
saying the 'floor is yours'.
Once clarifying that she meant it was for me to explain from my
position, I said my position hasn't changed, I accept no
liability and my offer is zero.
She then mentioned the possibility of a CCJ and I asked whether
that would only be relevant if I refused to pay any court fees
should I lose. She said that depends on the judge when assessing
my response time, given the alleged offence was in 2023. I
replied saying that although it's dated 2023 it was far more
recent than that I started receiving correspondence and that
I've had the opportunity to defend the claim, including the wait
for today's call of around two months.
We finished by me stating that my position on the matter hasn't
changed and I offered no further information. All-in-all we were
on the phone less than 5 minutes.
What should I expect next, please?
Thanks in advance,
TW
#Post#: 109732--------------------------------------------------
Re: Response to letter of claim email (claim 2)
DIR By: jfollows
Date: February 13, 2026, 10:11 am
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You will eventually be sent a letter of allocation to the court
you identified in your N180 with a hearing date and time,
deadline for submission of supporting documentation such as
Witness Statements, and a deadline by which the claimant has to
pay the court fee. Post this information here when you receive
it.
#Post#: 109734--------------------------------------------------
Re: Response to letter of claim email (claim 2)
DIR By: InterCity125
Date: February 13, 2026, 10:16 am
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It also sounds like the mediator was saying more than she should
have been - it's not for her to speculate on a CCJ.
She also appears to mis-state the true legal process in terms of
your ability to pay if a judgement was issued.
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