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       #Post#: 87828--------------------------------------------------
       Camden - Parked without payment of the parking charge -
       Contravention Code 11
   DIR By: bigred247
       Date: August 30, 2025, 3:02 pm
       ---------------------------------------------------------
       Hi everyone,
       My wife received a PCN for "Parked without payment of the
       parking charge" (Contravention Code 11) while taking our son for
       chemotherapy treatment at UCH in London.
       UCH provides parking dispensations for people with disabilities.
       However, there was a miscommunication with the staff member who
       issued the dispensation slip to my wife. He confirmed twice that
       it was okay for her to park in that specific location.
       After discovering the ticket, my wife returned to speak with the
       same staff member. He apologized and explained that he thought
       she had been referring to a different parking area (further to
       the right). The dispensation slip does include details about
       permitted parking locations (photo attached).
       The staff member advised us to contact Camden Council to appeal
       based on these circumstances.
       Has anyone dealt with a similar situation or have advice on how
       best to handle this type of appeal?
       Thanks in advance for any guidance.
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       #Post#: 87830--------------------------------------------------
       Re: Camden - Parked without payment of the parking charge -
       Contravention Code 11
   DIR By: roythebus
       Date: August 30, 2025, 4:43 pm
       ---------------------------------------------------------
       Can we see the map on the other side of the dispensation slip
       please.
       #Post#: 87831--------------------------------------------------
       Re: Camden - Parked without payment of the parking charge -
       Contravention Code 11
   DIR By: stamfordman
       Date: August 30, 2025, 4:53 pm
       ---------------------------------------------------------
       The dispensation applies to single yellow lines.
       But really they'd have to be as hard hearted as we've ever seen
       to not use discretion and Camden are usually OK and not like
       some I could mention.
       #Post#: 87861--------------------------------------------------
       Re: Camden - Parked without payment of the parking charge -
       Contravention Code 11
   DIR By: bigred247
       Date: August 31, 2025, 4:22 am
       ---------------------------------------------------------
       --- Quote from: roythebus link ---
       >
       > Can we see the map on the other side of the dispensation slip
       please.
       >
       --- End Quote ---
       There is no map on the back of the dispensation (it's blank).
       #Post#: 87862--------------------------------------------------
       Re: Camden - Parked without payment of the parking charge -
       Contravention Code 11
   DIR By: bigred247
       Date: August 31, 2025, 4:32 am
       ---------------------------------------------------------
       --- Quote from: stamfordman link ---
       >
       > The dispensation applies to single yellow lines.
       >
       > But really they'd have to be as hard hearted as we've ever
       seen to not use discretion and Camden are usually OK and not
       like some I could mention.
       >
       --- End Quote ---
       Correct. It only applies to single yellow lines.
       #Post#: 87863--------------------------------------------------
       Re: Camden - Parked without payment of the parking charge -
       Contravention Code 11
   DIR By: bigred247
       Date: August 31, 2025, 4:34 am
       ---------------------------------------------------------
       I have drafted the below appeal.
       --- Quote ---
       >
       > Dear Camden Council Parking Appeals Team,
       > I am writing to formally appeal Parking Contravention Notice
       CU71811934 issued on 26.08.2025 for my vehicle LR13ASV at
       Huntley Street.
       >
       > Circumstances of the Contravention:
       > My wife was accompanying our son to University College
       Hospital for his chemotherapy treatment when this incident
       occurred. As our son has a disability, we are entitled to use
       the hospital's parking dispensation scheme.
       >
       > Upon arrival, my wife approached a UCH staff member for
       guidance on where to park using our dispensation. The staff
       member issued a dispensation slip and confirmed twice that the
       parking location my wife had chosen was appropriate. Trusting
       this official guidance, she parked in the indicated spot.
       >
       > Mitigating Factors:
       > 1 Medical Emergency Context: Our son was attending critical
       cancer treatment, creating an understandably stressful and
       time-sensitive situation.
       > 2 Good Faith Reliance on Official Guidance: My wife explicitly
       sought and received confirmation from hospital staff before
       parking.
       > 3 Staff Acknowledgment of Error: When my wife returned after
       finding the PCN, the same staff member apologized and
       acknowledged the miscommunication, admitting he had
       misunderstood which parking area she was referring to.
       > 4 Valid Dispensation: We held a legitimate disability parking
       dispensation at the time of parking.
       >
       > Request for Consideration:
       > We understand that parking regulations are important, but we
       believe these exceptional circumstances warrant discretionary
       consideration. My wife acted in complete good faith, following
       what she reasonably believed to be proper authorization from
       hospital staff during a medical emergency.
       >
       > We respectfully request that Camden Council exercise
       compassion and cancel this PCN, given the genuine
       miscommunication and the challenging circumstances surrounding
       our son's ongoing medical treatment.
       >
       > I have attached a copy of the dispensation slip and my son's
       medical documentation.
       >
       > Thank you for your time and consideration.
       >
       --- End Quote ---
       #Post#: 87868--------------------------------------------------
       Re: Camden - Parked without payment of the parking charge -
       Contravention Code 11
   DIR By: H C Andersen
       Date: August 31, 2025, 5:42 am
       ---------------------------------------------------------
       Some oddities about your posts:
       PCN - VRM LR13ASV
       However, you've posted: I am writing to formally appeal Parking
       Contravention Notice CU71811934 issued on 26.08.2025 for my
       vehicle VO23UCC at Huntley Street.
       As our son has a disability, we are entitled to use the
       hospital's parking dispensation scheme.
       Why haven't you applied for a BB for your son?
       Who or what is 'Redbridge'?
       The dispensation refers to 'see map overleaf', hence roythebus's
       question.
       I wouldn't send what you've drafted just yet.
       #Post#: 87872--------------------------------------------------
       Re: Camden - Parked without payment of the parking charge -
       Contravention Code 11
   DIR By: stamfordman
       Date: August 31, 2025, 6:12 am
       ---------------------------------------------------------
       Think the OP has indeed cited the wrong car.
       There is a BB and was on display but Camden has a special BB
       scheme in that zone so it can't be used there.
       Redbridge is no doubt the borough.
       #Post#: 87882--------------------------------------------------
       Re: Camden - Parked without payment of the parking charge -
       Contravention Code 11
   DIR By: H C Andersen
       Date: August 31, 2025, 7:46 am
       ---------------------------------------------------------
       Issuing dispensations specifying streets in the borough of
       Camden?
       #Post#: 87883--------------------------------------------------
       Re: Camden - Parked without payment of the parking charge -
       Contravention Code 11
   DIR By: bigred247
       Date: August 31, 2025, 7:48 am
       ---------------------------------------------------------
       [member=428]H C Andersen[/member]
       The reg was a typo on my part, i have just updated the draft
       above. Thanks for spotting this.
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