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#Post#: 120816--------------------------------------------------
Re: NTK from UKPC for not parking within Bay marking. Beckton
Retail Park.
DIR By: Lut
Date: June 5, 2026, 3:26 am
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DCB legal replied the below response. Please can someone advise
on next step or response. Thank you
Dear xxxx,
We write in response to your correspondence received in our
office.
We now respond to the same as follows.
It is our position that the Letter of Claim ("LOC") is compliant
with the Pre-Action Protocol for Debt Claims ("the Protocol").
The LOC provides adequate information for you to identify the
debt that our client is seeking to recover. We respectfully draw
your attention to paragraph 2.1(c) of the Protocol and remind
you that both parties are expected to act reasonably and
proportionately.
When parking on private land, the contractual terms of the site
are set out on the signs. You are entering a contract and
agreeing to the terms by parking and staying on the site.
Parking in breach of the terms as stipulated on the signage
means that you are then breaking the terms of the contract.
The terms and conditions on the signs stated that parking was
permitted for vehicles parked wholly within a marked bay. The
vehicle was not parked within a marked bay as is demonstrated in
the photographic evidence enclosed. The parking charge was
issued correctly.
Schedule 4 (4)(1) of the Protection of Freedoms Act 2012 (“the
Act”) states “The creditor has the right to recover any unpaid
parking charges from the keeper of the vehicle”. For the purpose
of the Act; “keeper” means the person by whom the vehicle is
kept at the time the vehicle was parked, which in the case of a
registered vehicle is to be presumed, unless the contrary is
proved, to be the registered keeper. The DVLA confirmed that you
were the Registered Keeper at the time the parking charge was
issued and as no transfer of liability has been received by our
client, they have the right to recover the parking charge from
you as the Keeper of the vehicle.
In accordance with the British Parking Association (BPA) Code of
Practice, where the Parking Charge (PC) becomes overdue and
before Court proceedings have commenced, a reasonable sum may be
added for the debt recovery fees. The correct recovery fees have
been added and will not be removed. As such, the outstanding
balance of £170.00 remains payable to prevent further action.
As payment was not made, either within 14 or 28 days, the
creditor was entitled to instruct debt recovery agents /
Solicitors to pursue payment and is entitled to recover the
costs of doing so. It would have been made clear in the terms
and conditions set out in the signs that additional enforcement
costs may be incurred in the event of non-payment.
The Notice to Keeper was issued to you. A copy is attached. You
were afforded the opportunity to; appeal the parking charge,
transfer liability to the driver (if it was not you) or make
payment. Neither a successful appeal, nor an adequate nomination
were received, yet payment remains outstanding. Upon review, we
notice that an appeal was submitted both to our client and to
POPLA, however on both occasions it did not yield your desired
outcome.
If there are any documents that you have requested, but that are
not attached, it is because we have deemed the request to be
disproportionate and/or not relevant to the substantive issues
in dispute. We respectfully draw your attention to paragraph
2.1(c) of the Protocol and remind you that both parties are
expected to act reasonably and proportionately.
You now have 30 days from the date of this email to make payment
of £170.00. Failure to make payment may result in a Claim being
issued against you without any further reference.
Payment can be made via bank transfer to our designated client
account: -
Account Name: DCB Legal Ltd Client Account
Sort Code: 20-24-09
Account Number: 60964441
You must quote the correct case reference (711201182530UKPC)
when making payment. If you do not, we may be unable to
correctly allocate the payment. If further action is taken by us
as a result of an incorrect reference being quoted, you will be
liable for any further fees or costs incurred.
We would ask that you kindly furnish us with your most up to
date telephone number, this can be emailed to us at
info@dcblegal.co.uk.
Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to
make payment over the telephone or online at
HTML https://dcblegal.co.uk/response/pay-online/.
Kind Regards,
Nonsikelelo Dlamini
DCB Legal Ltd
#Post#: 121928--------------------------------------------------
Re: NTK from UKPC for not parking within Bay marking. Beckton
Retail Park.
DIR By: Lut
Date: June 16, 2026, 5:10 am
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Can someone advise on a response to the above please?
Thanks
#Post#: 121929--------------------------------------------------
Re: NTK from UKPC for not parking within Bay marking. Beckton
Retail Park.
DIR By: jfollows
Date: June 16, 2026, 5:18 am
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Ignore, but now work on your defence for the court claim which
will arrive in due course. I suggest you keep your defence to a
statement of the facts for why you’re not liable in the same way
as your POPLA appeal rather than trying to use a
boilerplate/template defence, because the courts are now tending
to strike out the latter.
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