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#Post#: 85750--------------------------------------------------
Re: Britannia Parking NTK – Advice on Appeal Wording
DIR By: sfly
Date: August 15, 2025, 4:20 am
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Aha, thanks once again
#Post#: 86515--------------------------------------------------
Re: Britannia Parking NTK – Advice on Appeal Wording
DIR By: sfly
Date: August 20, 2025, 9:49 am
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So they replied the same day with the usual standard email
Thank you, we are in receipt of your appeal. Please ensure that
you have read the below information.
All complaints in relation to a Parking Charge Notice will be
treated as an appeal unless clearly stated otherwise by the
motorist/keeper. Or unless an appeal has already been submitted.
Once an appeal has been received, the Parking Charge Notice
(PCN) and subsequent charges are put on hold.
A member of our appeals department will complete a review of the
PCN, and any valid mitigating circumstances provided in the
appeal. They will only be able work with the parameters of the
system and the Parking Contract, to ensure personal opinions do
not cause biased or unfair appeal decisions.
A decision will be made, and the outcome letter will be sent via
the same method we received your appeal, unless stated
otherwise, with any payment due or timeframes being applicable
from the date of the appeal decision notice.
Appeal evidence
Please ensure that you have provided all you necessary
supporting evidence for your appeal, this may include, copy of
blue badge, proof of payment for parking, proof of purchase or
any other evidence you believe to be relevant to your case. If
they have evidence which you did not provide with your appeal,
you can email it to parkingcharges@britpark.com, as soon as
possible in order for it to be considered, along with your
appeal.
More than one Parking Charge Notice?
When appealing via our website, you must ensure that each
Parking Charge Notice is appealed separately if you have been
issued more than one.
Time frames
If your appeal was submitted within the discounted period, you
will be given a further 14 days to pay the notice at the
discount rate.
If your appeal was submitted outside of the discounted time
frame an additional discounted period will not be offered.
We have an internal 28-day timeframe in which to reply to
appeals, so please regularly check your spam/inbox for
correspondence as well as post. You may also wish to add our
email address to your safe list – parkingcharges@britpark.com
We may ask for additional evidence to support your appeal. In
these instances, we will write to you stating the additional
evidence required and you will be given 14 days to produce this
additional evidence. Please be aware due to waiting for
additional evidence your appeal response may exceed our 28-day
deadline.
Outcome
Your appeal response will inform you if your PCN has been
cancelled, reduced, or declined.
If your appeal was submitted within the discounted period, you
will be given a further 14 days to pay the notice at the
discount rate.
If your appeal was submitted outside of the discounted time
frame an additional discounted period will not be offered.
Independent Appeal Ombudsman Service -POPLA
If we decline your appeal, you will be provided with details of
how further appeal to POPLA, along with a unique reference
number. You will be given a full 28 days to submit an appeal to
POPLA.
If you opt to pay the PCN, you will be unable to appeal further.
If you pay the PCN before you submit a POPLA appeal, or at any
point after, we will notify POPLA of your payment and your
appeal will be closed and not considered for assessment.
Please note that if you wish to make an appeal to POPLA, you
will lose the right to pay the PCN at the discounted rate,
should POPLA decline your appeal.
Should their decision not go in your favour you will be required
to pay the full amount of the PCN within 28 days.
Parking Charges Department
Britannia Parking
But in the meantime they still sent me" parking charge Final
reminder"
HTML https://imgur.com/a/i2RnhAq
It's almost as if they don't want me to appeal or the right hand
doesn't know what the left hand is doing
surprise surprise
#Post#: 87563--------------------------------------------------
Re: Britannia Parking NTK – Advice on Appeal Wording
DIR By: sfly
Date: August 28, 2025, 10:43 am
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As predicted they have replied implying that I still have to
tell them who was driving or they'll come after the registered
keeper
"
You are advised that if, after 28 days from the date given,
(which is presumed to be the second working day after the date
Issued), the Parking Charge has not been paid in full and
Britannia Parking do not know both the name and current address
of the driver, we have the right to recover any unpaid part of
the Parking Charge from the registered keeper. This warning is
given to you under Paragraph 9(2)(f) of schedule 4 of the
Protection of Freedoms Act 2012 and is subject to our compliance
with the applicable conditions under Schedule 4 of that Act.
Should we be provided with an incorrect address for service, we
will pursue the registered keeper for any Parking Charge that
remains unpaid. Therefore, after 28 days if you have not
provided us with the driver’s name and address you will be
liable to pay the Parking Charge, regardless of whether you were
the driver at the time or not.
The Parking Charge was issued to your vehicle because you failed
to purchase a valid ticket. It is the driver’s responsibility to
ensure that they have read and understood the terms and
conditions for"
HTML https://imgur.com/a/M5dq55t
HTML https://imgur.com/a/vRfutvJ
I suspect there is a standard answer I need to give them if
someone could point me in the right direction that would be very
helpful.
#Post#: 87564--------------------------------------------------
Re: Britannia Parking NTK – Advice on Appeal Wording
DIR By: jfollows
Date: August 28, 2025, 10:52 am
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Doesn’t it say
--- Quote ---
> we are prepared to cancel the notice
--- End Quote ---
?
#Post#: 87565--------------------------------------------------
Re: Britannia Parking NTK – Advice on Appeal Wording
DIR By: DWMB2
Date: August 28, 2025, 10:52 am
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I would advise reading the last paragraph of their letter
carefully, as they appear to say the charge is cancelled.
I assume no POPLA code etc. was provided?
#Post#: 87567--------------------------------------------------
Re: Britannia Parking NTK – Advice on Appeal Wording
DIR By: sfly
Date: August 28, 2025, 11:03 am
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Sorry....
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