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#Post#: 84913--------------------------------------------------
BaySentry Solutions Ltd - No parking permit
DIR By: Dandalf
Date: August 9, 2025, 11:33 am
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Hi all,
Vehicle was parked in a gated residential car park in Hull, only
accessible by homeowners and guests with passcode for said car
park, so obviously everyone that parks here has the required
permit provided.
A driver returned to the car one day to find it had been
ticketed overnight by BaySentry Solutions Ltd for having no
permit. The car does have a permit, although when checking the
vehicle it had blown/fallen into the footwell (could still be
seen from the exterior of the vehicle if you knew where to
look!).
Tenant, not necessarily the driver or vehicle owner, contacted
the landlord/housing agent to see if they could rectify as a
valid permit was in place, was told had to appeal directly to
BaySentry Solutions Ltd.
BaySentry Solutions Ltd was contacted and situation explained,
images of the valid parking permit were also attached. BaySentry
Solutions Ltd acknowledged the appeal and the valid permit and
still demanded £20 for no reason at all.
Tenant has now received another letter from Direct Collection
Bailiffs Ltd (DCBL) today (9th August), but dated 31st July,
demanding £170 for an unpaid parking charge
(
HTML https://ibb.co/ym4DPk8G).
The letter states we have 14 days to
respond but only arrived today, giving us only 5 days.
All help sincerely appreciated in squashing this ridiculous
claim when we clearly have the right to park here with a valid
permit.
Many thanks,
Dan
#Post#: 84914--------------------------------------------------
Re: BaySentry Solutions Ltd - No parking permit
DIR By: jfollows
Date: August 9, 2025, 11:35 am
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Your lease or equivalent says or doesn’t say what about car
parking?
Have nothing to do with DCBL; if DCB Legal (not the same
company) write to you then please let us know.
#Post#: 84918--------------------------------------------------
Re: BaySentry Solutions Ltd - No parking permit
DIR By: Dandalf
Date: August 9, 2025, 11:56 am
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Hi,
Thanks for the response - I can check with the tenant and what
the lease/equivalent says about parking.
But I agree, nothing to do with them or anyone else really.
As said, it's a private gated community anyway that is not
accessible to the general public, so only people with a right to
park there can actually access it.
Is the best course of action to reply to them or ignore?
Many thanks,
Dan
#Post#: 84946--------------------------------------------------
Re: BaySentry Solutions Ltd - No parking permit
DIR By: jfollows
Date: August 10, 2025, 1:23 am
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Have nothing to do with DCBL, but respond appropriately to
anything from Bay Sentry or DCB Legal. Ignoring totally is
generally not advised. If a housing agent or similar has
introduced a third party then they are also responsible,
assuming agreement hasn’t been indicated by amending the lease.
These cases often go to a court claim because everyone else
involved ignores the primacy of the lease, but knows that a
court won’t, so discontinues the case when they see you’re
serious.
Subsequently you may want to write to them all saying that you
will display the permit for convenience but restate you have no
obligation to do so.
#Post#: 85003--------------------------------------------------
Re: BaySentry Solutions Ltd - No parking permit
DIR By: b789
Date: August 10, 2025, 9:21 am
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Just tell us what the lease says about parking. No need to try
and second guess anything. In the majority of these cases, there
is nothing in the lease that allows a third party to override
what is in the lease.
Once we know what the lease says, we can advise further.
DO NOT say that the permit was displayed as a "convenience"!!!
If you have to mention it, then the permit is displayed as a
courtesy!
#Post#: 85012--------------------------------------------------
Re: BaySentry Solutions Ltd - No parking permit
DIR By: DWMB2
Date: August 10, 2025, 10:44 am
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We need to see exact wording for the lease when you find it.
Anything it says about parking, including any defined terms such
as things that defines where any allocated bays are etc.
#Post#: 86143--------------------------------------------------
Re: BaySentry Solutions Ltd - No parking permit
DIR By: Dandalf
Date: August 18, 2025, 8:09 am
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--- Quote from: b789 link ---
>
> Just tell us what the lease says about parking. No need to try
and second guess anything. In the majority of these cases, there
is nothing in the lease that allows a third party to override
what is in the lease.
>
> Once we know what the lease says, we can advise further.
>
> DO NOT say that the permit was displayed as a "convenience"!!!
If you have to mention it, then the permit is displayed as a
courtesy!
>
>
--- End Quote ---
--- Quote from: DWMB2 link ---
>
> We need to see exact wording for the lease when you find it.
Anything it says about parking, including any defined terms such
as things that defines where any allocated bays are etc.
>
--- End Quote ---
Hi all,
I've finally managed to get the recent signed copy (18 June
2025) of the lease from the tenant. I've anonymised the data and
attached it here.
The only 3 specific mentions of parking that I can see, are as
follows:
1.8.4 Subject to The Deposit Protection Service (The DPS) terms
and conditions, the Deposit will be
refunded, less any deductions, once the following have been
completed:
1.8.4.2 all keys, access devices, remote controls and parking
permits have been returned
4.3.14 Not change the locks (or install additional locks) to any
doors in the Property, nor make additional
keys for the locks without Permission. All keys, access devices,
remote controls and parking permits are
to be returned when possession of the Property is returned to
the Landlord.
4.6 END OF TENANCY
4.6.2 Return all keys, access devices, remote controls and
parking permits to the Property on the last
day of possession (or sooner by mutual arrangement).
I presume no specific mention of Bay-Sentry or parking spaces
etc work in our favour here - what would be the next step(s)?
Appreciate all your help and advice.
Many thanks,
Dan
#Post#: 86191--------------------------------------------------
Re: BaySentry Solutions Ltd - No parking permit
DIR By: b789
Date: August 18, 2025, 11:54 am
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I have reviewed the tenancy agreement and here are the key
points relevant to whether the landlord, their agent, or a
third-party parking company could require the display of a
parking permit and issue PCNs:
1. No express clause about parking permits or parking
enforcement
[indent]• The agreement does not contain any clause authorising
the landlord, their agent, or a third party to require the
display of a parking permit, nor does it mention parking
charges, penalties, or PCNs.[/indent]
2. References to "parking permits"
[indent]• Clause 1.8.4.2 requires the tenant to return "all
keys, access devices, remote controls and parking permits" at
the end of the tenancy.
• Clause 4.3.14 repeats that all "keys, access devices, remote
controls and parking permits" are to be returned at the end of
possession.[/indent]
These references only confirm that a parking permit may exist;
they do not create an obligation to display one, nor do they
authorise enforcement action for non-display.
3. Tenant obligations and covenants
[indent]• The agreement obliges the tenant to observe covenants
in any headlease (Clause 4.3.25) but specifically excludes rent
and service charge payments.[/indent]
Unless the headlease itself requires permit display and empowers
third-party enforcement, this clause does not grant such rights.
4. Third party rights
[indent]• Clause 1.9 explicitly states that “no clause of this
agreement may be enforced by any third party, other than the
Landlord’s Agent, pursuant to the Contracts (Rights of Third
Parties) Act 1999.”[/indent]
This prevents a third-party parking company from relying on the
tenancy agreement itself to enforce PCNs.
5. Quiet enjoyment
[indent]• Clause 5.2 guarantees the tenant “quiet enjoyment of
the Property during the tenancy without any unlawful
interruption from the Landlord or any person lawfully claiming
under or in trust for the Landlord.”[/indent]
Any third-party enforcement interfering with parking rights
could be challenged as a breach of this covenant, unless clearly
authorised.
Conclusion
The tenancy agreement does not grant authority for the landlord,
their agent, or a third-party parking operator to require permit
display or issue PCNs for failure to display.
[indent]• The only mentions of “parking permits” are
administrative (returning them at tenancy end).
• Enforcement rights by a third party are explicitly excluded.
• Unless the headlease (not provided here) contains a parking
enforcement covenant, no lawful basis exists in this agreement
for a third-party operator to impose or enforce PCNs.[/indent]
So, without seeing the headless, it is not conclusive. However,
you should be aware of the following points:
[indent]• Your tenancy imports headlease covenants only if
provided, and they exclude rent/service charge obligations. If
you haven’t been given the headlease, you cannot be bound by
unnotified permit obligations.
• Even if the headlease says “subject to regulations”, courts
require regulations to be reasonable and consistent with the
grant. A right to park is not extinguished by a failure to
display a flimsy permit.
• Contracts (Rights of Third Parties) Act 1999 exclusion (Clause
1.9) blocks a parking company from claiming direct enforcement
rights under this tenancy.
• Any PCN regime imposed on a lawful tenant with parking rights
is likely to be an unlawful derogation from grant and/or breach
of quiet enjoyment.[/indent]
#Post#: 86193--------------------------------------------------
Re: BaySentry Solutions Ltd - No parking permit
DIR By: DWMB2
Date: August 18, 2025, 12:07 pm
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I think it would be wise to try and get sight of the headlease.
b789 correctly notes that there aren't any clauses that would
seem to create any agreement with BaySentry. The only thing that
gives me some reservation is that none of what you have shown us
would seem to conclusively provide a right to park. The mention
of parking permits would certainly allude to parking being
included in your lease, but ideally something confirming that
parking is provided would do no harm.
Are the bays numbered, or are there just a series of spaces, of
which any may be used? If the latter, the references to use of
'common parts' might be of relevance.
#Post#: 86198--------------------------------------------------
Re: BaySentry Solutions Ltd - No parking permit
DIR By: Dandalf
Date: August 18, 2025, 12:24 pm
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Thanks for your detailed responses, both.
I didn't even know what a headlease was, I had to Google it.
I'll ask the tenant to request it from the Letting Agent so we
have more information.
Yeah, the bays are numbered with one bay assigned to each house
or flat.
Best wishes,
Danny
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