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#Post#: 100459--------------------------------------------------
Re: NPC Parking Charge - Myrtle Parade, Liverpool
DIR By: b789
Date: December 1, 2025, 3:40 am
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Yes, this is completely normal and you have not missed anything.
After the operator uploaded their comments on 2 October, the IAS
gave you a short window to reply. By the time you tried on 10
October, that window had closed, so the IAS system sent you the
“timeframe expired” email and passed the case to an adjudicator.
That is just how their system works; it is not a sign that you
did something wrong or failed to comply with any legal
requirement.
The IAS decision on 26 October does not create any legal duty
for you to pay. IAS decisions are not binding on motorists. All
it means in practice is that the operator now treats the charge
as “unpaid” and is free to continue their usual collection
process if they wish. The wording of the decision is the usual
generic text, and it plainly does not engage with your detailed
points about PoFA, PPSCoP clauses, payment evidence, or the
mismatch between your PayByPhone payment and their site records.
Unfortunately that is typical of IAS decisions.
Since that decision, it is entirely normal to hear nothing for a
while. Many operators go quiet for weeks or months. Some will
send debt collector letters. Some will eventually send a Letter
of Claim and then, sometimes, a small claim. Others never take
it any further at all.
Legally, nothing has changed since 26 October. The only way they
can force payment is by issuing a county court claim and
winning. The IAS dismissal does not guarantee them success in
court and does not prove their case. You still have strong
points available: you have evidence of payment made promptly and
in good faith at the location shown on the PayByPhone map; they
have themselves admitted that the payment went to an LCC site
rather than their RingGo site, which supports the argument that
their payment terms and location codes were unclear; and you
have all the PoFA, period-of-parking, consideration/grace
periods, signage and landowner authority points available if it
ever goes to court.
For now, you do not need to do anything. Just keep everything
safely filed: the IAS decision, your appeal texts, the
operator’s evidence, the PayByPhone receipt and map, and all
letters or emails about this PCN.
If in future you receive:
– debt collector letters, they can be safely ignored; or
– a formal Letter of Claim, that is when you should respond in
detail; or
– an N1 claim form from the Civil National Business Centre, that
is when you will need to file a defence.
Debt collectors are not a party to any contract allegedly
breached by the driver. They are powerless to do anything except
to try and intimidate the low-hanging fruit on the gullible tree
into paying out of ignorance and fear.
Come back if/when you receive a Letter of Claim (loC) and we can
take it from there.
#Post#: 100835--------------------------------------------------
Re: NPC Parking Charge - Myrtle Parade, Liverpool
DIR By: ntown
Date: December 3, 2025, 6:50 am
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Thank you! The only thing I am worried about is any debt
collection letters not coming to this address because I sold the
car and also moved home and my royal mail forwarding is due to
expire mid-Jan. I changed my V5C/license in good time after
moving (but it's for a different car now). Is it worth extending
the mail forwarding? I got bit by this once before when I had no
redirect and I forgot about updating my V5C
#Post#: 100861--------------------------------------------------
Re: NPC Parking Charge - Myrtle Parade, Liverpool
DIR By: b789
Date: December 3, 2025, 8:11 am
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You only need to send a Data Rectification Notice (DRN) to the
Data Protection Officer (DPO) at NPC. In the DRN you simply
instruct them to update your current address for service and to
erase any other addresses they may hold for you. The highlighted
words are there for a reason, so use them.
Ignore any useless debt collector. You only need to instruct the
creditor, which is NPC.
#Post#: 103795--------------------------------------------------
Re: NPC Parking Charge - Myrtle Parade, Liverpool
DIR By: ntown
Date: December 25, 2025, 12:24 pm
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--- Quote from: b789 link ---
>
> You only need to send a Data Rectification Notice (DRN) to the
Data Protection Officer (DPO) at NPC. In the DRN you simply
instruct them to update your current address for service and to
erase any other addresses they may hold for you. The highlighted
words are there for a reason, so use them.
>
> Ignore any useless debt collector. You only need to instruct
the creditor, which is NPC.
>
--- End Quote ---
Hi,
Firstly, Merry Christmas / Happy Holidays!
I missed this post, but received a letter last week from dcbl
which seems to fall in the useless debt collector category. They
say they wrote to a different address but did not receive a
response. Odd since my royal mail redirect is still active
until 17 Jan. They also say this case is not subject to High
Court or bailiff action.
I have attached the letter just in case but will just ignore it
as advised in other threads.
Do I still need to send the DRN to the DPO at NPC?
Thanks
HTML https://i.ibb.co/SDp6KCS2/dcbl-nodr.jpg
HTML https://ibb.co/SDp6KCS2
HTML https://i.ibb.co/NdMnzZNg/dcbl-nodr-2.jpg
HTML https://ibb.co/NdMnzZNg
#Post#: 103796--------------------------------------------------
Re: NPC Parking Charge - Myrtle Parade, Liverpool
DIR By: b789
Date: December 25, 2025, 12:45 pm
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Continue to ignore anything from DCBL (not DCB Legal). You still
should send the DRN to NPC. As long as they hold two possible
addresses for you, you risk them issuing a claim to the old
address.
#Post#: 107500--------------------------------------------------
Re: NPC Parking Charge - Myrtle Parade, Liverpool
DIR By: ntown
Date: January 27, 2026, 8:22 am
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I received a letter of claim from dcb legal, attached.
HTML https://i.ibb.co/LDg3NNdp/dcb-legal-1.jpg
HTML https://ibb.co/LDg3NNdp
HTML https://i.ibb.co/CpwGtXD7/dcb-legal-2.jpg
HTML https://ibb.co/CpwGtXD7
#Post#: 109545--------------------------------------------------
Re: NPC Parking Charge - Myrtle Parade, Liverpool
DIR By: ntown
Date: February 11, 2026, 7:56 pm
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Hello I think this is approaching the "within 30 days of the
date of this letter"
#Post#: 109637--------------------------------------------------
Re: NPC Parking Charge - Myrtle Parade, Liverpool
DIR By: ntown
Date: February 12, 2026, 1:24 pm
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Hi, I think I need to reply to DCB Legal by tomorrow. Any
advice?
#Post#: 109706--------------------------------------------------
Re: NPC Parking Charge - Myrtle Parade, Liverpool
DIR By: ntown
Date: February 13, 2026, 7:54 am
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sorry to be a pain, I will do a search of the forum to see what
people have done before but bumping the thread just in case
#Post#: 109775--------------------------------------------------
Re: NPC Parking Charge - Myrtle Parade, Liverpool
DIR By: ntown
Date: February 13, 2026, 6:04 pm
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FYI I sent this at 23:59 ..
--- Quote ---
>
>
> Dear Sirs,
>
> Your Letter of Claim contains insufficient detail of the claim
and fails to provide copies of the evidence your client places
reliance upon, putting it in clear breach of the Pre-Action
Protocol for Debt Claims.
> ​
>
> As a supposed firm of solicitors, one would expect you to
comply with paragraphs 3.1(a)–(d), 5.1 and 5.2 of the Protocol,
and paragraphs 6(a) and 6(c) of the Practice Direction. These
provisions exist to facilitate informed discussion and
proportionate resolution. You may wish to reacquaint yourselves
with them.
> ​
>
> The Civil Procedure Rules 1998, Pre-Action Conduct and
Protocols (Part 3), require the exchange of sufficient
information to understand each other’s position. Part 6
clarifies that this includes disclosure of key documents
relevant to the issues in dispute.
> ​
>
> Your template letter refers to a “contract” yet encloses none.
That omission undermines the only foundation upon which your
client’s claim allegedly rests. It is not possible to engage in
meaningful pre-litigation dialogue while you decline to furnish
the very document you purport to enforce.
> ​
>
> I confirm that, once I am in receipt of a Letter of Claim that
complies with para 3.1(a), I shall seek advice and submit a
formal response within 30 days, as required. Accordingly, please
provide:
> ​
>
> A copy of the original Notice to Keeper (NtK) and any notice
chain relied upon to assert PoFA 2012 liability.
> ​
>
> A copy of the contract you allege exists between your client
and the driver, being an actual photograph of the sign(s) in
place on the material date (not a stock image), together with a
site plan showing the sign locations.
> ​
>
> The precise wording of the clause(s) allegedly breached.
> ​
>
> The written agreement between your client and the landowner
evidencing standing/authority to enforce and to litigate.
> ​
>
> A breakdown of the sums claimed, identifying whether the
principal sum is claimed as consideration or damages, and
whether the £70 “debt recovery” add-on includes VAT.
> ​
>
> I am entitled to this information under paragraphs 6(a) and
6(c) of the Practice Direction, and I require it to meet my own
obligation under paragraph 6(b).
> ​
>
> If you fail to provide the above, I will treat that as
non-compliance with the PAPDC and Pre-Action Conduct and will
raise a formal complaint to the SRA regarding your conduct. I
reserve the right to place this correspondence before the Court
and to seek appropriate sanctions and costs (including, where
appropriate, a stay and/or other case management orders).
> ​
>
> Until your client complies and provides the requested
material, I am unable to respond properly to the alleged claim
or to consider my position. It would be premature and a waste of
costs and court time to issue proceedings. Should you do so, I
will seek immediate case management relief pursuant to paragraph
15(b) of the Practice Direction and an order compelling
provision of the above.
> ​
>
> Please note, I will not engage with any web portal; I will
only respond by email or post.
> ​
>
> Yours faithfully,
> [My name]
>
--- End Quote ---
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