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#Post#: 82623--------------------------------------------------
Smart Parking (UK) PCN - DCB and DCBL letters received -
Unauthorised Parking - Harwood House, Melton Mowbray
DIR By: LonelyWanderer
Date: July 25, 2025, 5:13 am
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Hi all,
I hope this finds everyone well. My wife and I have received two
letters in quick succession, (dated 11th July and 16th July but
both arrived this week) one from Direct Collection Bailiffs Ltd
and one from DCB Legal. Scans with sensitive info omitted
attached.
These are the first/only correspondence we have ever had (we, as
a village, have had some trouble with Royal Mail deliveries
arriving late or not at all) and they date back to an alleged
contravention in Dec 2021.
The site in question has a car park shared by Harwood House and
a charitable business called Melton and District Furniture
Project (MDFP). The driver parked next to the latter business in
order to offload some donations and load some purchases. The
driver asked about parking at the time, and Melton & District
Furniture Project (MDFP) took the registration of the vehicle
and said they would sort it with the car park owners. Fast
forward to now. The driver phoned MDFP this week who have said
it's nothing to do with them and they can't authorise people to
park there.
I shall encourage the driver to reach out to Smart Parking UK
(or perhaps Harwood House?) if consensus agrees, but as every
case is different I would love to hear the community's and
experts' here thoughts on this please?
Link to Google Maps location below. From here one can see a
large sign saying that the parking isn't for MDFP customers but
there are two points for consideration here:
1 - The Google maps image is from July 2023. In December 2021,
the driver is certain that the sign was not there, indeed the
MDFP website image shows the building with no sign (attachment
MDFP1).
2 - As the driver was offloading and then loading heavy items,
it was severely impractical (and impossible on their own) for
them to move said items along from a parking zone off site.
Couple this with the advice they were given at the time and the
PCN etc. is unexpected.
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