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       #Post#: 105517--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: jfollows
       Date: January 12, 2026, 8:10 am
       ---------------------------------------------------------
       If you search the forum for
       mediation
       you will find lots of advice.
       Essentially you offer £0 to settle and you do not discuss your
       defence. The mediator has no legal standing or authority. When
       you make your position clear, the mediation session will be
       concluded.
       And please stop referring to the “driver”. The registered keeper
       has received this, not the driver.
       #Post#: 105529--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: atousaleila
       Date: January 12, 2026, 9:27 am
       ---------------------------------------------------------
       Thank you for the reply but this forum is a minefield for me and
       I am really overwhelmed with all the jargon and navigation. Can
       someone please send me what dialogue I should write in that
       form? I read something regarding mediation but it was directed
       further down the line. I just need to know what I am supposed to
       have prepared in writing in front of me on the day I get the
       call from mediation? What the outcomes can be and what to say in
       the event of each outcome please?
       #Post#: 105563--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: jfollows
       Date: January 12, 2026, 12:22 pm
       ---------------------------------------------------------
       What form?
       You only use the EX750 if you’re trying to get someone else to
       attend the mediation call instead of you. Is that what you want?
       You said
       --- Quote ---
       > Only complete the delegation of authority form if you will
       like someone to take the mediation call on your behalf it
       becomes a legally binding contract with important legal
       consequences.
       --- End Quote ---
       #Post#: 105636--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: atousaleila
       Date: January 13, 2026, 4:19 am
       ---------------------------------------------------------
       Thank you for your reply. Just to be sure that I understood this
       correctly:
       - Do I (the registered keeper and driver) ignore the form EX750
       as I have no representative? Do nothing and wait for them to
       call?
       - If that is the case, is there a phrase or statement I need to
       say on the day I get the phone call from the mediator? How
       should I word it? What do I need to say? I would have to write
       it down so I can read it back to the mediator on the day.
       I value your input and advice very much  :)
       #Post#: 110173--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: atousaleila
       Date: February 18, 2026, 4:13 am
       ---------------------------------------------------------
       I have a telephone appnt with the mediator and I have trolled
       the site to find out what I should say to them.
       I managed to find a template so can someone please confirm this
       is how it should go for me on the day please?
       TEMPLATE:
       For the mediation call, the only requirement is for you "attend"
       the call. It is not part of the judicial process and no judge is
       involved.
       This is what I advise you to say when you receive the call from
       the mediator:
       "Before I set out my position, please confirm from the
       claimant's side:
       . the full name of the person attending for them;
       . their role/position at their legal representative's firm; and
       . whether they hold written authority to negotiate and settle
       today.
       Please relay that back to me before we continue."
       After the mediator calls back...
       If identified and authority confirmed:
       "Thank you. I'm content to proceed on that basis. My settlement
       offer is £0, or I invite the claimant to discontinue with no
       order as to costs"
       If no/unclear authority:
       "Please record that the claimant's attendee has not confirmed
       settlement authority. My position remains that liability is
       denied and my offer is £0, subject to prompt approval by an
       authorised solicitor if they choose to discontinue."
       If the mediator probes your defence:
       "In what capacity are you asking that question? Are you legally
       trained? If not, please refrain from offering opinions. I will
       be reporting any attempt to do so as inappropriate."
       All you need to know is the name and the position of the person
       acting for the claimant and report that back to us. It will be
       over within minutes. Complete waste of time otherwise.
       #Post#: 110179--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: DWMB2
       Date: February 18, 2026, 5:12 am
       ---------------------------------------------------------
       Yep that should do. It's all generally a quick process in these
       cases, as neither party are usually prepared to compromise
       enough to reach any sort of settlement.
       #Post#: 110185--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: atousaleila
       Date: February 18, 2026, 6:12 am
       ---------------------------------------------------------
       Thank you for your reply. Will I actually end up going to court
       if they don't drop the case? What is the likelihood of that
       happening?
       #Post#: 111108--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: atousaleila
       Date: February 25, 2026, 6:25 am
       ---------------------------------------------------------
       The mediator has not called me during the given time frame as
       mentioned in their letter. What happens now? Will they still
       call me after the allocated time frame, or they'll just drop the
       case?
       #Post#: 111115--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: atousaleila
       Date: February 25, 2026, 6:44 am
       ---------------------------------------------------------
       Actually the mediator called on the last minute of the allocated
       time and said that the claimant will take me to court as they
       haven't accepted my £0 settlement offer. Mediator claimed to be
       working for the small claims court and reluctantly gave me their
       full name and said that they hold legal and written authority to
       negotiate and settle today. So what happens now?
       #Post#: 116554--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: atousaleila
       Date: April 21, 2026, 7:29 am
       ---------------------------------------------------------
       Hi Peeps,
       I received a letter from small claims court asking me to put my
       evidence forward and to appear in court in person.
       It looks they are dragging me all the way to the end!
       Any advice would be appreciated, please.
       Thanks.
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