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       #Post#: 101003--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: atousaleila
       Date: December 4, 2025, 9:26 am
       ---------------------------------------------------------
       Thank you very much once again and my apologies for my delayed
       reply. I will wait until I see my own N180 on the MCOL website
       although it took me a while figuring out how to get on their
       website and sign in. I ended up scrolling up the pages and
       although I managed to find out, I have lost how I did it again.
       I have so much going on and trying to keep up with everything is
       mission impossible in my small numb brain of mine.
       Will keep you updated once I hear back.
       #Post#: 101017--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: b789
       Date: December 4, 2025, 10:34 am
       ---------------------------------------------------------
       It doesn't matter if you just wait for the paper form to arrive
       in the post. All you have to do right now is download the form,
       complete and save it, ready for emailing as soon as the paper
       one arrives in the post. Should take all of 5 minutes and then
       an extra 20 seconds to send it when ready.
       #Post#: 102031--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: atousaleila
       Date: December 11, 2025, 8:38 am
       ---------------------------------------------------------
       Hi,
       Driver can't fit this text in the D1 SECTION of the N180 DQ
       form. Tried to reduce the font by copy and paste on to word
       document and transfer it over but still it won't fit.
       The writing is:
       "I wish to question the Claimant about their evidence at a
       hearing in person and to expose omissions and any misleading or
       incorrect evidence or assertions. Given the Claimant is a firm
       who complete cut & paste parking case paperwork for a living,
       having this case heard solely on papers would appear to put the
       Claimant at an unfair advantage, especially as they would no
       doubt prefer the Defendant not to have the opportunity to expose
       the issues in the Claimants template submissions or speak as the
       only true witness to events in question"
       Can you please advise what can be done about this?
       Driver hasn't heard anything back from the claimant/dcbl but
       driver followed your advice and was trying to prepare the
       document and save it for when it needs to be actioned, until
       they stumbled across this issue.
       In addition, does the driver skip Section E altogether? Which
       box in F2 does the driver tick please?
       #Post#: 102040--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: jfollows
       Date: December 11, 2025, 8:50 am
       ---------------------------------------------------------
       Section E is required. Read Section A.
       #Post#: 102048--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: b789
       Date: December 11, 2025, 9:35 am
       ---------------------------------------------------------
       That wording definitely fits if you use Helvetica (or similar)
       9pt font. I have used it many times with no issue. If you are
       trying to use the form's built in text box... don't! Just
       overlay a text box and use the font size I advise.
       As for each section, you have to complete it, even if it just
       means ticking "NO".
       Are you going to hire an "expert witness" (F2)? I seriously
       doubt it. This is not rocket science!
       You are the "defendant". The defendant is the Keeper. Unless you
       are also going to advertise that the Keeper was also the driver
       when there is no legal obligation to do so, then why do you
       mention "[i]In addition, does the driver skip Section E
       altogether? Which box in F2 does the driver tick please?[/I]"
       The N180 is basically an administrative for they use to decide
       what size room they would need it this ever reached a hearing
       with a judge. It never will. Just so as you get some inkling of
       what is involved in a county court hearing like this is it were
       to ever go as far as a hearing, just watch this short video
       which explains what the "judges chambers" is:
  HTML https://youtu.be/n93eoaxhzpU?feature=shared
       #Post#: 102515--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: atousaleila
       Date: December 15, 2025, 9:37 am
       ---------------------------------------------------------
       I'm awfully sorry but I don't know how to do this. I have even
       asked a colleague to help out to "overlay a text box with the
       font you advised". I don't have membership for the acrobat pdf.
       My computer literacy is basic.
       Would it be easier if I print it off, hand write it then scan it
       and upload and send it when and if the time comes?
       Also I completed the E section with giving my details phone
       number and email. I ticked the rest of the boxes in E Section
       all as NO.
       I've also noticed this on the MCOL account. What does this
       mean?[img]
  HTML https://ibb.co/qYNXYd1k[/img]https://ibb.co/qYNXYd1k
  HTML https://ibb.co/qYNXYd1k
       #Post#: 102537--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: b789
       Date: December 15, 2025, 11:06 am
       ---------------------------------------------------------
       Just put this in the box then:
       --- Quote ---
       > The Defendant opposes the Claimant’s request for special
       directions, and requests that the case be listed for an oral
       hearing at the defendant’s home court, pursuant to CPR 26.2A(3
       --- End Quote ---
       #Post#: 102846--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: atousaleila
       Date: December 17, 2025, 6:28 am
       ---------------------------------------------------------
       Thank you for the reply. I'll put that text in instead:
       "The Defendant opposes the Claimant’s request for special
       directions, and requests that the case be listed for an oral
       hearing at the defendant’s home court, pursuant to CPR 26.2A(3)"
       I attached a copy of the mcol screenshot in my previous post
       showing that the claimant filed a DQ but driver has not received
       anything as yet on the website nor in the post.
       Is this the stage where driver EMAILS their N180 to the
       claimant? If so, would that be on the MCOL website or who do I
       email it to? Smart parking or dcbl...?
       #Post#: 102853--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: jfollows
       Date: December 17, 2025, 7:02 am
       ---------------------------------------------------------
       Reply #35 already told you
       --- Quote ---
       > When you have completed the form, attach it to a single email
       addressed to both dq.cnbc[member=6517]justice[/member].gov.uk
       and info@dcblegal.co.uk and CC in yourself. Make sure that the
       claim number is in the subject field of the email.
       --- End Quote ---
       And the driver doesn’t do anything, you’re the registered keeper
       or the defendant.
       #Post#: 105483--------------------------------------------------
       Re: Received LETTER OF CLAIM. Please advise!!!
   DIR By: atousaleila
       Date: January 12, 2026, 5:15 am
       ---------------------------------------------------------
       UPDATE!
       Driver has received an email from HM Courts & Tribunals Service
       which have arranged a "Telephone Mediation Appointment" next
       month; "FORM EX750". What should the driver do or say to defend
       their case and not be pressured to pay?
       This is what they are saying:
       1- Introduction from the mediator
       The mediator will introduce themselves and check that you have
       read and understood the mediation process.
       2- Explaining your position
       You will need to briefly explain your claim or defence to the
       mediator. You should prepare for yourself a brief summary of the
       main points.
       3- Negotiating options
       You’re attending mediation with a view to settling your case.
       This means negotiating to overcome disputed issues. The mediator
       is neutral and helps each party to explore options and discuss
       risks. Mediation works when you’re willing to listen to what the
       other party has to say, negotiate, and agree a settlement.
       4- Building agreement
       Settlement can be in many different forms, for example, payment,
       goods, or work. Both parties must agree on the outcome and feel
       they have reached an acceptable resolution.
       5- Reaching a settlement
       The mediator will read the terms of the settlement and confirm
       agreement with each party. Once agreed, the settlement is
       legally binding and cannot be changed. A copy of the mediation
       settlement is sent to both parties and placed on the court file.
       6- Confidentiality
       All mediation appointments are confidential. An agreed
       settlement includes a standard confidentiality clause.
       · Ending the mediation process
       The mediator can end the mediation if, at any time:
       · either party breaches the terms on which they agreed to
       mediation
       · there is no prospect that the mediation will end in
       settlement.
       · the mediator deems it inappropriate to continue in the case
       that one or both parties are vulnerable users.
       · either party asks to end mediation
       Delegation of authority to mediate.
       Only complete the delegation of authority form if you will like
       someone to take the mediation call on your behalf it becomes a
       legally binding contract with important legal consequences.
       Filling out this form means you authorise your representative to
       agree on your behalf. If they agree to a settlement, you’ll be
       legally bound by the terms of the agreement.
       1. What is your claim number?
       2. What is your name?
       3. What is the name of the person to whom you are delegating
       authority?
       4. What are their contact details?
       Email
       Phone
       5. I agree that the person I’ve given authority to can suggest a
       resolution for this case. If both parties agree to the proposed
       settlement, I’m willing to be legally bound by the terms of that
       agreement.
       Signature
       Return your completed form by email:
       scmreferrals[member=6517]justice[/member].gov.uk
       Post: Civil National Business Centre, HMCTS, St Katharine’s
       House, 21–27 St Katharine’s Street, Northampton, NN1 2LH
       If you prefer you can call 0300 123 4593 to give authority
       verbally.
       Note 1: Without the claim number we will not be able to process
       this form.
       Note 3: The person you are authorising must be 18 or over.
       Page 1
       EX750 Delegation of authority to mediate (05.24) ©Crown
       copyright 2024
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