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#Post#: 82514--------------------------------------------------
Received LETTER OF CLAIM. Please advise!!!
DIR By: atousaleila
Date: July 24, 2025, 9:22 am
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Driver has received a LETTER OF CLAIM and unsure where to go
from here. Two unpaid tickets at the travel lodge carpark in
October 2020, which on both occasions the parking portal unit
was not working. The travel lodge during covid was not staffed
very well but they reassured driver there wouldn't be any issues
as their parking portal was not working on both occasions.
Driver has since received a DCB LEGAL LETTER OF CLAIM yesterday
via post but the letter is dated on 16th July. PLEASE CAN ANYONE
ADVISE ASAP?! Thanks.
#Post#: 82529--------------------------------------------------
Re: Received LETTER OF CLAIM. Please advise!!!
DIR By: DWMB2
Date: July 24, 2025, 10:58 am
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Welcome to FTLA.
To help us provide the best advice, please read the following
thread carefully and provide as much of the information it asks
for as you are able to: READ THIS FIRST - Private Parking
Charges Forum guide
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/<br
/>
It would be useful to know if any correspondence has been
entered into with either the parking company or DCB Legal.
#Post#: 82663--------------------------------------------------
Received LETTER OF CLAIM. Please advise!!!
DIR By: atousaleila
Date: July 25, 2025, 8:14 am
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Driver received letter of claim. Please see attachments and
advise. Portal was not functioning on both occasions to input
car registration however travel lodge did not sort it out for
the driver despite being reassured that it will be ok.
What is the next step please?!
#Post#: 82665--------------------------------------------------
Re: Received LETTER OF CLAIM. Please advise!!!
DIR By: jfollows
Date: July 25, 2025, 8:16 am
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Nothing attached.
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/<br
/>has advice.
#Post#: 82669--------------------------------------------------
Re: Received LETTER OF CLAIM. Please advise!!!
DIR By: DWMB2
Date: July 25, 2025, 8:30 am
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Please do not create multiple topics for the same case. Before
taking any further action please read and understand the
following:
- House rules
HTML https://www.ftla.uk/announcements/house-rules/
- READ THIS FIRST - Private Parking Charges Forum guide
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
#Post#: 82671--------------------------------------------------
Re: Received LETTER OF CLAIM. Please advise!!!
DIR By: atousaleila
Date: July 25, 2025, 8:55 am
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Driver hasn't corresponded with either company. Not sure what to
say to them.
#Post#: 82673--------------------------------------------------
Re: Received LETTER OF CLAIM. Please advise!!!
DIR By: atousaleila
Date: July 25, 2025, 8:59 am
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I tried to attach the paperwork. first time but then realised
some sensitive information had gone through so had to send a
message to the moderator asking it to be deleted. Since then I
have tried to attach the paperwork 3 times but the website
constantly crashed and I am now losing the will to live.
#Post#: 82675--------------------------------------------------
Re: Received LETTER OF CLAIM. Please advise!!!
DIR By: atousaleila
Date: July 25, 2025, 9:04 am
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I am new to this site and trying to figure out how to reply,
post or add attachments hence incomplete information. Really
struggling to get this sorted and I am getting very stressed
over this. I'm not even sure if this is the right place to post
any extra info.
#Post#: 82679--------------------------------------------------
Re: Received LETTER OF CLAIM. Please advise!!!
DIR By: DWMB2
Date: July 25, 2025, 9:17 am
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Have you read the "Read this first" post?
This bit is pertinent to your issues uploading documents:
--- Quote from: DWMB2 link ---
>
> There is some upload space on this site but it's quite
limited, so it's best to upload to a picture hosting site (such
as
HTML https://imgur.com
HTML https://imgur.com
or similar) and post links
> Note: you can use the "add image" icon to embed images in your
post:
>
HTML https://i.imgur.com/Wp7IOyk.png
>
> If you are using Imgur (our preferred option), once you've
uploaded an image to the site you can use the share link option
to copy the BB codes:
>
>
HTML https://i.imgur.com/zSNsBUj.png
>
>
HTML https://i.imgur.com/bsVQkU7.png
>
> You can then paste that into your post and the image will be
embedded into the post, just as all the images in this post have
been.
>
--- End Quote ---
We understand these things are stressful, but we cannot advise
you without proper information from you upon which to base this
advice.
#Post#: 82683--------------------------------------------------
Re: Received LETTER OF CLAIM. Please advise!!!
DIR By: atousaleila
Date: July 25, 2025, 9:33 am
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Driver received the letter of claim, from dcbl on behalf of
Smart Parking Limited regarding two parking fines in October
2020.
Driver was staying at Travel lodge using their car park (smart
parking ltd) and on both occasions the portal where visitors
register their car, was not working.
Staff explained that portal does play up due to various reasons
however the error will be rectified (obviously they didn't
rectify it with Smart Parking Limited).
Driver has made no correspondence with either dcbl or Smart
Parking Limited, as was advised to wait for Letter of Claim.
Please advise where to go from here.
Sorry for so many posts and thank you for your patience!
[attachment deleted by admin]
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