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       #Post#: 81880--------------------------------------------------
       Parking Eye & now Country Court Judgement. 4 minutes late bu
       ying parking ticket!
       By: RebeccaT Date: July 21, 2025, 5:06 am
       ---------------------------------------------------------
       Can someone please advise on what should be done, as there is
       now a CCJ issued to the driver. The driver parked in an
       underground carpark monitored by Parkingeye in April 2024, while
       taking their 87 year old mother to the library. There was no
       phone signal while underground so could not use the app or make
       calls. Once outside and with phone signal the driver made a
       payment for 2 hours. (Unaware the clock for parking had started
       the minute they entered! There are no signs to tell you this).
       The carpark only has a steep stairway to exit by foot. This took
       a little longer than normal with the elderly mother. The driver
       and mother returned before the 2 hours time-slot shown on the
       app. A month later, a letter was received from PE asking to pay
       a fine of £100 for not paying for parking. It was assumed to be
       a mistake, so promptly sent them a photo of the payment receipt.
       Then they sent another letter/email and eventually was forced to
       appeal with POPLA. The same evidence and an explanation of the
       circumstances were given. POPLA rejected the appeal in August
       2024. They claimed there had been an overstay of 4 minutes, due
       to paying late! The driver offered to pay the extra hour that
       they had unintentionally gone into. They refused. All
       correspondence had been by email and online. No further contact
       was received by email.
       The driver lives mostly overseas, so was not in the UK between
       October 2024 and May 2025, when the court appeal paperwork was
       sent by post the the UK address in March 2025. Therefore there
       was no opportunity to appeal. Consequently there is now a CCJ.
       Pages and pages of legal jargon were sent. All very confusing.
       They claimed the driver had stayed longer than 2 hours in the
       carpark due to clocking the driver when entering the carpark.
       They allow a few minutes to buy your ticket. This time limit had
       gone over, due to the carpark not actually having the ability to
       accept any payment within the timeframe, (no network coverage,
       and still today no network coverage). No facilities to exit
       within the timeframe if disabled. There are no signs to inform
       you that your time starts on entering the carpark with details
       taken from cameras. Surely they have breached the rules here?
       #Post#: 81882--------------------------------------------------
       Re: Parking Eye & now Country Court Judgement. 4 minutes lat
       e buying parking ticket!
       By: DWMB2 Date: July 21, 2025, 5:12 am
       ---------------------------------------------------------
       Welcome to FTLA.
       To help us provide the best advice, please read the following
       thread carefully and provide as much of the information it asks
       for as you are able to: READ THIS FIRST - Private Parking
       Charges Forum guide
  HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/<br
       />
       In addition as a starting point, we could do with seeing the
       judgement you have received (in particular the dates). It would
       also be useful to know the period during which you were outside
       the country.
       #Post#: 81940--------------------------------------------------
       Re: Parking Eye &amp; now Country Court Judgement. 4 minutes lat
       e buying parking ticket!
       By: RebeccaT Date: July 21, 2025, 9:37 am
       ---------------------------------------------------------
       Thank you for your reply. I have now read the forum guidelines
       and have made a few amendments to the original post. I will
       update with more details shortly
       #Post#: 81946--------------------------------------------------
       Re: Parking Eye &amp; now Country Court Judgement. 4 minutes lat
       e buying parking ticket!
       By: DWMB2 Date: July 21, 2025, 10:00 am
       ---------------------------------------------------------
       [quote author=RebeccaT link=topic=7335.msg81880#msg81880
       date=1753092415]
       The driver lives mostly overseas, so was not in the UK between
       October 2024 and May 2025
       [/quote]
       But you are resident in the UK part of the time, and maintain
       financial interests here? In addition to the information already
       sought, it would also be useful to know what processes you have
       in place to ensure you are able to receive and respond to post
       sent to your British address whilst you are abroad. If you
       simply allow post to sit unopened for 6+ months at a time and
       only deal with it when you return, this might present issues.
       #Post#: 81954--------------------------------------------------
       Re: Parking Eye &amp; now Country Court Judgement. 4 minutes lat
       e buying parking ticket!
       By: RebeccaT Date: July 21, 2025, 10:23 am
       ---------------------------------------------------------
       I do fly back and forth a couple of times a year, and until
       this, have not had a need for mail to be forwarded or checked,
       as most companies will correspond by email. I was in
       communication by just email with Parkingeye and the appeal
       process with POPLA was all online. I therefore assumed further
       important correspondence would continue in the same way. It did
       not. I have attached photo images of the latest paper
       correspondence. I hope this is helpful and thank you for
       responding. I am now receiving Debt Recovery letters from
       dcbl...
       [attachment deleted by admin]
       #Post#: 81961--------------------------------------------------
       Re: Parking Eye &amp; now Country Court Judgement. 4 minutes lat
       e buying parking ticket!
       By: Dave65 Date: July 21, 2025, 11:10 am
       ---------------------------------------------------------
       The particulars of claim state that no payment was made to park.
       Well, you did pay to park.
       As for the parking starting on entry (cameras anpr) it has been
       said in previous court claims that this is not parking.
       Also, the issue of paying within a certain time scale has also
       been covered in small claims cases and not upheld.
       A pity this was not picked up earlier.
       The regulars will advise and maybe a case of asking for another
       hearing.
       #Post#: 81964--------------------------------------------------
       Re: Parking Eye &amp; now Country Court Judgement. 4 minutes lat
       e buying parking ticket!
       By: H C Andersen Date: July 21, 2025, 11:22 am
       ---------------------------------------------------------
       The only way to get a CCJ removed from the register is to get it
       cancelled by the court or set aside.
  HTML https://www.registry-trust.org.uk/rt-learn-ew/remove-ccj/
       Cancellation (because you pay) is out because you're more than
       28 days past the court judgment date, which leaves set aside
       which can be with consent (of the successful claimant) or
       contested. I couldn't imagine them consenting therefore you'd be
       looking at a fee of £303 just to put the matter to a judge(with
       no guarantee of success). Would you qualify with help with this
       fee?
  HTML https://www.gov.uk/get-help-with-court-fees
       Bottom line: what does a CCJ on your credit record for the next
       6 years mean to you? Once we know, then it's more likely we
       could give advice.
       #Post#: 81970--------------------------------------------------
       Re: Parking Eye &amp; now Country Court Judgement. 4 minutes lat
       e buying parking ticket!
       By: b789 Date: July 21, 2025, 11:46 am
       ---------------------------------------------------------
       Can you evidence that you were out of the country at the time
       the claim was issued and served and for the duration until after
       the default CCJ was entered? Do you have evidence that your
       normal place of residence is abroad and you do not reside in the
       UK but still maintain financial interests here?
       If you mainly live abroad and the claim form was sent to a UK
       address where you don't actually reside or weren't present, then
       service may not have been valid. For service within the UK, it
       must be to a current and proper address where the defendant can
       reasonably expect to receive legal documents. If the claimant
       served the form to a UK address without confirming that the
       Keeper still used it, it could be defective.
       CPR 13.2 provides mandatory grounds for setting aside a default
       judgment if it was wrongly entered. If the Keeper was never
       properly served—because they were out of the country and the
       claim form was sent to an address where they weren’t
       residing—then the judgment may have been wrongly entered under
       CPR 12.3, which triggers CPR 13.2.
       [indent]• If service was invalid, for example under CPR 6.9
       (usual or last known residence), and the claimant failed to take
       reasonable steps to verify the correct address, then the court
       must set aside the judgment under CPR 13.2.
       • Evidence showing the Keeper was abroad at the time—such as
       travel records, visa stamps, tenancy agreements, or council tax
       records—can support the argument that no valid service occurred.
       • Unlike CPR 13.3, which is discretionary, CPR 13.2 is
       mandatory: if the conditions for default judgment weren’t met,
       the court has no choice but to set it aside.[/indent]
       You will need to submit an N244 set aside application which will
       cost £313 but will be recoverable from the claimant. Assuming I
       am correct about your residency, you should first write to
       ParkingEye with the following:
       [quote]Dear Sirs,
       Re: Default Judgment – [Defendant’s Name] – Claim No. [Claim
       Number]
       I write regarding the default judgment entered against me in the
       above matter.
       At the time of purported service, I was residing outside the
       jurisdiction of England and Wales. The address used was not my
       residence, and I had no knowledge of the proceedings until after
       the judgment was entered. No valid service occurred, and you
       failed to obtain permission to serve out of jurisdiction under
       CPR 6.36 and Practice Direction 6B.
       The judgment was therefore wrongly entered under CPR 12.3, and
       CPR 13.2 applies. The court is required to set it aside.
       Furthermore, the court lacks jurisdiction to hear the claim
       against a defendant domiciled abroad, and I have not submitted
       to the jurisdiction.
       To avoid unnecessary costs and court time, I invite you to
       consent to a set aside. I am not offering to contribute to the
       application fee — this situation arises entirely from your
       procedural failure. A consented application would incur a lower
       fee of £123, which you would be responsible for paying.
       Should you refuse or fail to respond within 7 days, I will
       proceed with a contested N244 application (fee £313) and seek
       recovery of that cost in full under CPR 27.14(2)(g), along with
       any other associated costs, citing unreasonable conduct.
       If you agree to resolve the matter by consent, I invite you to
       submit your proposed draft order for my review. Any wording that
       implies cost liability or submission to jurisdiction will be
       rejected.
       Yours faithfully,
       [Defendant’s Name][/quote]
       #Post#: 81976--------------------------------------------------
       Re: Parking Eye &amp; now Country Court Judgement. 4 minutes lat
       e buying parking ticket!
       By: RebeccaT Date: July 21, 2025, 12:16 pm
       ---------------------------------------------------------
       Thank you all for your advice and suggestions.
       I have considered the option for the CCJ to be set aside. I need
       to look into this. I would not qualify for financial help with
       this. Currently a CCJ is something I do not deserve or believe
       has been correctly evaluated. I know my credit rating has now
       been effected and has caused me inconvenience. This is not
       something I wish to have for the next 6 years!
       Yes I can prove that I was out of the country at the time the
       claim was issued and serviced and for the duration until after
       the default CCJ was entered. I can also prove my residence
       abroad.
       My UK address is my proper and official address in the UK, it’s
       also on my V5C. In hindsight I should have informed them of my
       overseas address, but simply thought they would continue the
       correspondence by email or online etc.
       #Post#: 81978--------------------------------------------------
       Re: Parking Eye &amp; now Country Court Judgement. 4 minutes lat
       e buying parking ticket!
       By: DWMB2 Date: July 21, 2025, 12:25 pm
       ---------------------------------------------------------
       As an aside to the above, if you are going to continue to
       maintain a vehicle in the UK registered to a UK address, it
       would be very wise to put in place some sort of process for
       handling mail whilst you are overseas.
       If this had been a criminal charge (such as speeding), all
       correspondence would have been by post, and your failure to
       respond would have led to 6 points on your licence and
       incredibly expensive insurance.
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