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#Post#: 92172--------------------------------------------------
Re: how to deal with Claim Form 2 // from CEL - July 04
DIR By: b789
Date: September 30, 2025, 8:26 am
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Send the following email to info@dcblegal.co.uk and CC yourself:
--- Quote ---
> Subject: Claim [Claim No] – Directions Questionnaire (N180)
and covering letter signed “DCB Legal”: authority to conduct
litigation, signature validity, service by email, and regulatory
notice
>
> Dear Sir/Madam,
>
> I refer to (i) the Directions Questionnaire (N180) and (ii)
your covering letter dated [date] filed/served in this matter.
Each document is signed only “DCB Legal” with no named
individual and purports to be signed on behalf of the Claimant’s
solicitor.
>
> Please confirm by return:
> [indent]1. The signatory’s full name (forename and surname),
their role, and whether they are an authorised person within the
meaning of the Legal Services Act 2007 with current rights to
conduct litigation (provide SRA or CILEX number and practising
status). If not authorised,
> 2. The precise exemption relied upon under Schedule 3 of the
Legal Services Act 2007 that permits this individual personally
to conduct litigation and sign these documents in these
proceedings (if relying on a court order, provide the sealed
order; if relying on an enactment, identify it
precisely).[/indent]
>
> For the avoidance of doubt:
> [indent]• Preparing, signing, filing, or serving a Directions
Questionnaire is an act of conducting litigation, a reserved
legal activity.
> • Practice Direction 22 requires the signatory’s full name and
capacity when signing on behalf of a party; a firm’s name or
initials alone are not sufficient for verification of
authorisation.
> • Following Mazur v Charles Russell Speechlys LLP [2025],
unqualified employees may assist but cannot themselves conduct
litigation unless authorised or exempt.[/indent]
>
> Action required:
> [indent]• Confirm the above within 7 days.
> • Re-file and serve a compliant N180 personally signed by an
authorised (or exempt) individual, with their full name and
capacity clearly stated. Please also identify the individual who
signed the accompanying covering letter and confirm their
authority.[/indent]
>
> Costs and regulatory notice:
> If any document was signed by a person not authorised or
exempt, or must be re-filed/served to correct the signatory’s
identity/status, I, as a litigant in person, will treat this as
unreasonable conduct. In line with Mazur and CPR 27.14(2)(g), I
will invite the Court, in its discretion, to order the Claimant
to pay the Defendant’s costs caused by your firm’s irregular
conduct and, if appropriate, to consider wasted costs against
representatives.
>
> Further, carrying on a reserved legal activity without
entitlement is a criminal offence under the Legal Services Act
2007. If any unauthorised conduct of litigation has occurred, I
will report the matter to the Solicitors Regulation Authority
without further notice and reserve the right to place this
correspondence before the Court.
>
> Yours faithfully,
>
> [Full Name]
>
> [Postal Address]
> [Email]
--- End Quote ---
#Post#: 93552--------------------------------------------------
Re: how to deal with Claim Form 2 // from CEL - July 04
DIR By: Looking4Justice
Date: October 10, 2025, 1:47 am
---------------------------------------------------------
Thanks for your help and support, email sent!
Now I got another letter by post dated 30/09/2025 "Notice of
Proposal Allocation to the Small Claims Track" in the Civil
Naional Business Centre with an Important Notice: "If you do not
comply with this otice the court will make such order as appears
to be appopriate. This could include striking out the claim or
entering judgment.
it has attached the N180 questionanaire just filled with the nae
of the court and the claim number filled by hand but nothing
else.
and it saying I must complete the Form N180 and file it with the
court office by 17 october 2025.
Please let me know how to proceed .
Thanks.
#Post#: 93553--------------------------------------------------
Re: how to deal with Claim Form 2 // from CEL - July 04
DIR By: jfollows
Date: October 10, 2025, 1:53 am
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HTML https://www.ftla.uk/announcements/posting-images/#new
tells you
how to post images
The forum is full of instructions on how to deal with the N180
--- Quote ---
> Having received your own N180 (make sure it is not simply a
copy of the claimants N180), do not use the paper form. Ignore
all the other forms that came with it. you can discard those.
Download your own here and fill it in on your computer. You sign
it by simply typing your full name in the signature box.
>
>
HTML https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf
>
> Here are the answers to some of the less obvious questions:
>
> • The name of the court is "Civil National Business Centre".
>
> • To be completed by "Your full name" and you are the
"Defendant".
>
> • C1: "YES"
>
> • D1: "NO". Reason: "I wish to question the Claimant about
their evidence at a hearing in person and to expose omissions
and any misleading or incorrect evidence or assertions.
> Given the Claimant is a firm who complete cut & paste parking
case paperwork for a living, having this case heard solely on
papers would appear to put the Claimant at an unfair advantage,
especially as they would no doubt prefer the Defendant not to
have the opportunity to expose the issues in the Claimants
template submissions or speak as the only true witness to events
in question.."
>
> • F1: Whichever is your nearest county court. Use this to find
it:
HTML https://www.find-court-tribunal.service.gov.uk/search-option
>
> • F3: "1".
>
> • Sign the form by simply typing your full name for the
signature.
>
> When you have completed the form, attach it to a single email
addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk
and CC in yourself. Make sure that the claim number is in the
subject field of the email.
--- End Quote ---
#Post#: 94119--------------------------------------------------
Re: how to deal with Claim Form 2 // from CEL - July 04
DIR By: Looking4Justice
Date: October 15, 2025, 2:15 am
---------------------------------------------------------
Thanks for your help and guidance, I just sent the email with
the N180.
What Happen next ? What Should I do if they call me for a
mediation? or If they take me to court?
#Post#: 94197--------------------------------------------------
Re: how to deal with Claim Form 2 // from CEL - July 04
DIR By: b789
Date: October 15, 2025, 9:39 am
---------------------------------------------------------
You will get an appointment for medication call. Just follow the
advice I will give below.
You have been taken to court! You are now in the court process.
However, the odds of you actually having to go to a hearing are
slim to none.
For the mediation call, the only requirement is for you "attend"
the call. It is not part of the judicial process and no judge is
involved.
This is what I advise you to say when you receive the call from
the mediator:
“Before I set out my position, please confirm from the
claimant’s side:[/I]
[indent][I]• the full name of the person attending for them;
• their role/position at their legal representative’s firm; and
• whether they hold written authority to negotiate and settle
today.[/indent]
Please relay that back to me before we continue.”
After the mediator calls back...
If identified and authority confirmed:
[indent]“Thank you. I’m content to proceed on that basis. My
settlement offer is £0, or I invite the claimant to discontinue
with no order as to costs.”[/indent]
If no/unclear authority:
[indent]“Please record that the claimant’s attendee has not
confirmed settlement authority. My position remains that
liability is denied and my offer is £0, subject to prompt
approval by an authorised solicitor if they choose to
discontinue.”[/indent]
All you need to know is the name and the position of the person
acting for the claimant and report that back to us. It will be
over within minutes. Complete waste of time otherwise.
#Post#: 97697--------------------------------------------------
Re: how to deal with Claim Form 2 // from CEL - July 04
DIR By: Looking4Justice
Date: November 11, 2025, 9:34 am
---------------------------------------------------------
Good morning,
Thanks for your recomendation, I will follow your instructions,
already got an email from :
NoReply_SCMS_Confirmation[member=6517]justice[/member].gov.uk
with a Mediation date, and a request for me to confirm with my
phone number, copy bellow:
**************************************************************************************************************************
Your telephone mediation appointment
Appointment date: 11/12/2025
Appointment time slot: 09:30 to 12:30
Your confidential
telephone mediation appointment has been
booked for the above date and time slot. The mediator may call
at any point within your timeslot to start the appointment.
Please be ready to accept a call at any point during your
timeslot. Your appointment will last for around one hour from
the point at which the mediator calls. The mediator will call
from a withheld number. Make sure that withheld/private numbers
are not blocked on your phone.
The mediator will call both parties separately – you will not
talk directly to the other side. They will try to help you come
to an agreement with the other party. If an agreement is reached
at mediation the case will not need to progress to court.
Where your mediation appointment is mandatory, if you do not
attend the appointment, the judge will take this into
consideration at any court hearing and may issue a penalty. This
could include the judge automatically ruling in the other
party’s favour or ordering you to pay for some or all the other
party’s costs.
What you need to do to prepare for your telephone appointment:
• ACTION:
The mediation service requires a contact number to conduct the
appointment, please reply to
scmreferrals[member=6517]justice[/member].gov.uk.
PLEASE MAKE SURE TO PROVIDE YOUR CASE/CLAIM NUMBER IN THE
RESPONSE TO THE EMAIL.
If YOU will be attending the mediation appointment YOURSELF,
please provide us with your full name and the best telephone
number so the mediator is able to call you.
If you would like SOMEONE ELSE (like a trusted friend, relative
or a solicitor) to attend on your behalf please fill out the
attached delegation of authority to mediate form. Your
representative must know the facts of the case, understand how
far you’re willing to compromise and have full authority to act
on your behalf. You’re legally bound to any settlement
agreements your representative makes on your behalf.
Failure to provide contact details will result in your mediation
appointment not taking place and will result in a Judge issuing
a penalty where the mediation was mandatory.
If the mediator cannot contact you within 10 minutes of the
appointment start, the appointment will be marked as not
conducted and you may face a penalty for non-attendance.
Make sure you are in a suitable location for the appointment
that is free from distractions. The mediator will cancel the
appointment immediately if you are driving even if you are using
a hands-free device.
The dates to avoid which you provided on your Directions
Questionnaire were taken into account when booking your
appointment. We are only able to re-book appointments in
exceptional circumstances.
Please see attached documents for more information about what
happens within your mediation appointment.
• Small Claims Mediation Service contact details
If you have any complaints or issues to raise about
the Mediation Service, contact us by email or
telephone:
Email:  scmreferrals[member=6517]justice[/member].gov.uk
Telephone: 0300 123 4593
Webchat: Chat with an agent
Monday to Friday, 9am to 5pm
We record our calls for monitoring and training as it helps
improve the service we deliver. If you want to know more about
how we handle your personal data, visit
HTML https://www.gov.uk/government/collections/your-data-and-how-we-use-it
If you want to make a complaint by email, clearly title your
message as ‘complaint’ in the subject field. 
*********************************************************************************************************
What happend if after the mediation, they indeed take me to
court, which chamces i got to win ? If I got to court this will
affect my personal records ? Do I need to worry ?
Thanks in advance for your kind help and support.
#Post#: 97727--------------------------------------------------
Re: how to deal with Claim Form 2 // from CEL - July 04
DIR By: b789
Date: November 11, 2025, 12:19 pm
---------------------------------------------------------
What do you mean "if they take me to court"? They have "taken
you to court" in that they have issued a claim against you and
you are now in the process of defending against that claim!
For the mediation call, the only requirement is for you "attend"
the call. It is not part of the judicial process and no judge is
involved.
This is what I advise you to say when you receive the call from
the mediator:
“Before I set out my position, please confirm from the
claimant’s side:[/I]
[indent][I]• the full name of the person attending for them;
• their role/position at their legal representative’s firm; and
• whether they hold written authority to negotiate and settle
today.[/indent]
Please relay that back to me before we continue.”
After the mediator calls back...
If identified and authority confirmed:
[indent]“Thank you. I’m content to proceed on that basis. My
settlement offer is £0, or I invite the claimant to discontinue
with no order as to costs.”[/indent]
If no/unclear authority:
[indent]“Please record that the claimant’s attendee has not
confirmed settlement authority. My position remains that
liability is denied and my offer is £0, subject to prompt
approval by an authorised solicitor if they choose to
discontinue.”[/indent]
If the mediator probes your defence:
[indent]”[I]In what capacity are you asking that question? Are
you legally trained? If not, please refrain from offering
opinions. I will be reporting any attempt to do so as
inappropriate[/I].”
All you need to know is the name and the position of the person
acting for the claimant and report that back to us. It will be
over within minutes. Complete waste of time otherwise.
#Post#: 97864--------------------------------------------------
Re: how to deal with Claim Form 2 // from CEL - July 04
DIR By: Looking4Justice
Date: November 12, 2025, 8:03 am
---------------------------------------------------------
Thanks for your support, apologize for my lack of knowlege using
the incorrect terms.
I am jus trying to understand the whole process, I do not
understand why they decided to take me in the whole court
process if the the odds of actually having to go to a hearing
are slim to none... what's the benefit to do it all ?
What is the purpose of the "Mediation" call, just trying to
scare me and continue to push/try until they to get money from
me ?
What are all the scenarios of this "mediation call" more than
ask me to agree to pay ?
What exactly means "if the mediator probes my defence" ???
Sorry for so many questions, I just want all this to be over and
forget about it.
Thanks.
#Post#: 97866--------------------------------------------------
Re: how to deal with Claim Form 2 // from CEL - July 04
DIR By: DWMB2
Date: November 12, 2025, 8:10 am
---------------------------------------------------------
--- Quote from: Looking4Justice link ---
>
> I do not understand why they decided to take me in the whole
court process if the the odds of actually having to go to a
hearing are slim to none... what's the benefit to do it all ?
>
--- End Quote ---
It's a numbers game - these firms issue thousands upon thousands
of claims each year. Enough people pay up at some stage of the
process to make it worth their while to escalate them as far as
possible. The few they lose (and therefore lose money on) are
vastly outweighed by the ones who pay.
--- Quote from: Looking4Justice link ---
>
> What is the purpose of the "Mediation" call, just trying to
scare me and continue to push/try until they to get money from
me ?
--- End Quote ---
Mediation has been made mandatory in small claims cases - it's
not the claimant who has chosen to participate per se. It's of
potential benefit in other types of claim, but largely pointless
in these cases.
--- Quote from: Looking4Justice link ---
>
> What exactly means "if the mediator probes my defence" ???
--- End Quote ---
If they start asking you questions about it or to justify your
points. There is no need to get into such a discussion in the
mediation call.
#Post#: 98136--------------------------------------------------
Re: how to deal with Claim Form 2 // from CEL - July 04
DIR By: Looking4Justice
Date: November 14, 2025, 6:31 am
---------------------------------------------------------
Thanks for your prompt reply, I just got another email from
DCBlegal "Emely@dcblegal.co.uk"
*******************************************************************************************
Dear .....
We write further to your recent correspondence pertaining to the
Parking Charge issued on 25th February 2023.
For the avoidance of doubt, it is not DCB Legal’s obligation to
provide the details you have requested at this time as we are
unable to confirm the individual who is attending the
appointment on our behalf.
It is our position that our Directions Questionnaire is fully
complaint and will not be re-filed and served.
We confirm receipt of your signed copy of the Directions
Questionnaire and note that Mediation has now been booked in for
11th December 2025. Within your appointment, you will be able to
enquire the name and role of the Individual acting on behalf of
DCB Legal; however, we confirm they will be fully authorised to
conduct the appointment.
Kind Regards,
Emily Maloney
DCB Legal Ltd
Tel: 0203 838 7038 | DX 23457 Runcorn
dcblegal.co.uk | Twitter | Linkedin | Facebook
*******************************************************************************************
I will proceed as per your instructions, on the mediation call
requesting
• the full name of the person attending for them;
• their role/position at their legal representative’s firm; and
• whether they hold written authority to negotiate and settle
today.
I understand that all I need to know is the name and the
position of the person acting for the claimant and report that
back in here.
Hopefully it will be over within minutes.
Thanks again for all your help and support.
*****************************************************
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