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#Post#: 81703--------------------------------------------------
Unpaid Private Parking Ticket
DIR By: EvaporatedMilkCoffee
Date: July 19, 2025, 9:53 am
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Hi Everyone,
A driver I know got a Parking Charge Notice in a Hospital Car
Park for overstaying the time limit with their Disabled Badge.
I appealed it stating they was taking their mum to an
appointment and that there has been a lot of stress due to her
health conditions and constant appointments.
To nobody’s surprise it was rejected, a family member told me to
just ignore it as these private car park tickets rarely are
pursued, and we didn’t hear anything for months, so I assumed
they aren’t pursuing it.
But today we received a Notice of Debt Recovery from Direct
Collection Bailiffs for £170. They sent two of the same one,
because we moved house in between this and they didn’t hear from
us while sending letters to the old address.
What is the best course of action?
#Post#: 81707--------------------------------------------------
Re: Unpaid Private Parking Ticket
DIR By: b789
Date: July 19, 2025, 11:05 am
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Let's clarify what actually happened and who is liable and has
to respond...
I'm assuming that your Mum is the registered Keeper and the
Parking Charge Notice (PCN) issued as a postal Notice to Keeper
(NtK) was addressed to her. If so, are you saying you appealed
in her name as her or did you simply appeal as her son/daughter
and tried to mitigate it?
We really didn't need to know who was driving. We need to see
the NtK. Which unregulated private parking firm?
Have you or your Mum tried to get PALS to get the PCN cancelled?
If the drivers identity has been blabbed, inadvertently or
otherwise, you've blown away the single guaranteed excuse to get
this cancelled. By identifying the driver—which the operator
couldn’t lawfully do themselves due to PoFA non-compliance,
Keeper liability is now irrelevant, because the operator can
pursue the Keeper directly as the driver, bypassing Schedule 4
entirely. Any defence based on PoFA failure is now void, since
the operator doesn’t need PoFA if they know who was driving.
Unless your statement can be retracted or shown to be
speculative or mistaken, the operator now has a clean path to
enforce the charge against the mother who they now know is the
registered Keeper and the driver. If the appeal was submitted
via an online form, and there’s no record of formal
authorisation or clarity on who submitted it, there might be
room to argue ambiguity. But if it’s in writing and
unequivocal—You'd have to fight it the slow way.
#Post#: 81712--------------------------------------------------
Re: Unpaid Private Parking Ticket
DIR By: jfollows
Date: July 19, 2025, 11:47 am
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Probably too late, but
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/<br
/>is there for a reason.
#Post#: 81732--------------------------------------------------
Re: Unpaid Private Parking Ticket
DIR By: EvaporatedMilkCoffee
Date: July 19, 2025, 5:23 pm
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Apologies, I just created an account and hadn’t read that before
hand.
So, in actual fact my sister appealed simply acting as if it was
just the driver writing. But let’s just assume it was me for
sake of ease.
No, the Parking Charge Notice was attached to the vehicle,
similar to council issued ones.
Unfortunately when appealing, my sister identified the driver
using one of the options on the drop down. Only afterwards
someone told me that was a stupid idea for reasons you just
outlined.
After the appeal was rejected, nothing was done from my side.
Because so much time had passed I assumed it was not being
pursued, but obviously that wasn’t the case.
No, I am not sure who PALS is.
When I tried to check what was wrote in the appeal, using the
reference number on the CPP website, it doesn’t show up, so I’m
not sure whether they have a record on their end.
#Post#: 81733--------------------------------------------------
Re: Unpaid Private Parking Ticket
DIR By: jfollows
Date: July 20, 2025, 1:02 am
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Just try a normal internet search for PALS, it will quickly
reveal to you that it’s the Patient Advice & Liaison Service.
HTML https://www.nhs.uk/nhs-services/hospitals/what-is-pals-patient-advice-and-liaison-service/<br
/>took me 2 seconds to find.
#Post#: 81734--------------------------------------------------
Re: Unpaid Private Parking Ticket
DIR By: ixxy
Date: July 20, 2025, 1:54 am
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CPP is Parkingeye, they will have retained a full copy of your
appeals text including any admission of being the driver.
#Post#: 81736--------------------------------------------------
Re: Unpaid Private Parking Ticket
DIR By: DWMB2
Date: July 20, 2025, 2:50 am
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--- Quote ---
> But let’s just assume it was me for sake of ease.
--- End Quote ---
I would avoid seeking to simplify the chain of events for ease.
Some of the cases we've seen go most pear-shaped are when people
have said "I" when they actually mean "someone else", as we
offer advice based on what is written.
#Post#: 81743--------------------------------------------------
Re: Unpaid Private Parking Ticket
DIR By: EvaporatedMilkCoffee
Date: July 20, 2025, 4:40 am
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--- Quote from: jfollows link ---
>
> Just try a normal internet search for PALS, it will quickly
reveal to you that it’s the Patient Advice & Liaison Service.
>
HTML https://www.nhs.uk/nhs-services/hospitals/what-is-pals-patient-advice-and-liaison-service/<br
/>took me 2 seconds to find.
>
--- End Quote ---
I did google and that came up, but it didn’t seem like anything
to do with parking tickets so I assumed it isn’t that
#Post#: 81744--------------------------------------------------
Re: Unpaid Private Parking Ticket
DIR By: EvaporatedMilkCoffee
Date: July 20, 2025, 4:42 am
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--- Quote from: ixxy link ---
>
> CPP is Parkingeye, they will have retained a full copy of your
appeals text including any admission of being the driver.
>
--- End Quote ---
So, I guess this means there is not much we can do and will just
have to pay DCBL the £170?
#Post#: 81745--------------------------------------------------
Re: Unpaid Private Parking Ticket
DIR By: Dave65
Date: July 20, 2025, 4:49 am
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The £70 is an inflated addition they have added for so called
debt recover costs etc (Admin).
many court cases in the past have not allowed this, but this
would only be challenged in a court case.
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