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#Post#: 8074--------------------------------------------------
Re: Westminster - 11u non payment of parking charge - Brook
Street
DIR By: John U.K.
Date: October 22, 2023, 10:38 am
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--- Quote from: DancingDad link ---
>
> [quote author=mothepro link=topic=726.msg8022#msg8022
date=1697922560]
> I have checked the statement and there was no fraudulent usage
of the account. I assume that as I did not actually enter the
OTP (as noted in my original post, it took a while to arrived
and I had already left at that point), there was no way for them
to gain access to my account.........
>
--- End Quote ---
Don't assume
If you entered card details, they have them and potentially
could use.
Cancel the card.
If you entered account details, discuss with your bank.
[/quote]
+1 - card issuers and banks have 24hr fraudlines, so don't wait
until tomorrow.
#Post#: 8077--------------------------------------------------
Re: Westminster - 11u non payment of parking charge - Brook
Street
DIR By: H C Andersen
Date: October 22, 2023, 11:21 am
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OP, I'd also weave into your reps somewhere that 'as the
authority know, there was a fake QR code placed on the traffic
sign/payment machine(delete whichever does not apply pl)..'
They must know because the CEO was there to give you a PCN. So,
irrespective of whose fault it was that it was there the council
must know because the CEO surely removed it and reported it,
didn't they!!!
#Post#: 8099--------------------------------------------------
Re: Westminster - 11u non payment of parking charge - Brook
Street
DIR By: ivanleo
Date: October 22, 2023, 1:23 pm
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--- Quote from: H C Andersen link ---
>
> They must know because the CEO was there to give you a PCN.
So, irrespective of whose fault it was that it was there the
council must know because the CEO surely removed it and reported
it, didn't they!!!
>
--- End Quote ---
Absolutely, I'm sure the CEO would have made detailed notes of
this, or not.
As others have said above, cancel your bank card and order a new
one. Just because they haven't been used yet doesn't mean they
won't try, and it is a virtual certainty that your card details
are probably already on the dark web being sold to the highest
bidder.
#Post#: 8165--------------------------------------------------
Re: Westminster - 11u non payment of parking charge - Brook
Street
DIR By: mothepro
Date: October 23, 2023, 7:15 am
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I have received a response from Westminster....
Thank you for your correspondence regarding the above Penalty
Charge Notice (PCN) we apologise for the delay in our
response.
We have carried out a full review of your case and the PCN has
been cancelled on this occasion only, and you are no
longer liable for the charge.
Thank you to everyone for your help and thank you especially to
CP for alerting me to the scam!
Regards
Mo
#Post#: 8167--------------------------------------------------
Re: Westminster - 11u non payment of parking charge - Brook
Street
DIR By: DancingDad
Date: October 23, 2023, 7:24 am
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That'll do nicely.
Well Done.
I am a little confused on the apology for delay--- 3 days at
most, that is some sort of record for speedy reply.
I suspect they have a policy and template on these and are
accepting when the scam is evident
#Post#: 8168--------------------------------------------------
Re: Westminster - 11u non payment of parking charge - Brook
Street
DIR By: mothepro
Date: October 23, 2023, 7:29 am
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Yes, that also struck me.... Its all copy and paste it seems.
#Post#: 8219--------------------------------------------------
Re: Westminster - 11u non payment of parking charge - Brook
Street
DIR By: ivanleo
Date: October 23, 2023, 3:47 pm
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If I were you I would still get the bank to issue a new card.
#Post#: 8224--------------------------------------------------
Re: Westminster - 11u non payment of parking charge - Brook
Street
DIR By: mothepro
Date: October 23, 2023, 4:16 pm
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Thanks :) I have in fact done so....
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