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#Post#: 80652--------------------------------------------------
ParkingEye PCN – Overstay – Lidl, Newport, Isle Of Wight
DIR By: artee31
Date: July 11, 2025, 7:36 pm
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Hi all,
The driver (which is not me, the registered keeper) got a
ParkingEye PCN for staying at Lidl 2h29mn, as they were doing a
300£ shopping for a wedding. The max stay was 1h30.
About signage, I can only see old signage on google street view
from a few years ago but it seems well displayed, although it
states that the shopper has to enter their reg number after
scanning their ticket, which a random comment in google review
say might not be the case anymore. The driver did not do that
but that is not the claim on the PCN anyway.
We will contact Lidl to see if they can remove the PCN, and I
don't think I have a golden ticket (mention of POFA but am I
missing anything?). I am looking to appeal to give us more time,
and not sure what I should be saying apart from the actual
shopping. We can get a statement but it is neither in my name
neither in the driver's name, just a passenger.
Google street view link:
HTML https://tinyurl.com/3az8spyp
(old
though too I think)
Also attaching some old signage, which I think are from 3 years
ago. As I mentioned above one comment said they might have
changed the 'registering the reg number at the shop system'.
Many thanks for all help I can get!
[attachment deleted by admin]
#Post#: 80658--------------------------------------------------
Re: ParkingEye PCN – Overstay – Lidl, Newport, Isle Of Wight
DIR By: jfollows
Date: July 12, 2025, 1:30 am
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LIDL will be by far your best approach. Just tell them you took
your time spending lots of money in their store.
EG
HTML https://www.ftla.uk/private-parking-tickets/parking-charge-notice-in-lidl-car-park-not-owned-by-lidl-shop-delayed-due-to-bre/msg77873/#msg77873
#Post#: 80661--------------------------------------------------
Re: ParkingEye PCN – Overstay – Lidl, Newport, Isle Of Wight
DIR By: ixxy
Date: July 12, 2025, 2:02 am
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The above is not actually true, Lidl manage their operator very
tightly and set the appeals criteria. Appeal to Parkingeye with
proof of shopping and it should be immediately cancelled.
#Post#: 80721--------------------------------------------------
Re: ParkingEye PCN – Overstay – Lidl, Newport, Isle Of Wight
DIR By: artee31
Date: July 12, 2025, 9:37 am
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Thanks so much, will try both approaches, hopefully one will
work. The thread you shared is very similar to my situation as
well so I'm hopeful!
#Post#: 80723--------------------------------------------------
Re: ParkingEye PCN – Overstay – Lidl, Newport, Isle Of Wight
DIR By: artee31
Date: July 12, 2025, 9:39 am
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Also in that thread, someone suggests that the NtK is not
compliant with all the requirements of PoFA. Is that actually
the case?
#Post#: 80744--------------------------------------------------
Re: ParkingEye PCN – Overstay – Lidl, Newport, Isle Of Wight
DIR By: ixxy
Date: July 12, 2025, 3:20 pm
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Whether the PCN is fully compliant is debatable and as far as we
know not a defence that has been relied on in court which would
be the ultimate arbiter for a specific case. The parking
operator, Parking Eye will believe it is POFA compliant, some on
here would disagree. There are better defences in many cases and
claiming the PCN is not POFA compliant will not win an appeal
with Parking Eye or convince Lidl to cancel it and it's unlikely
to sway a POPLA assessors. Hopefully this will be quickly
cancelled based on you being a genuine customer with proof of
such by either Parking Eye or Lidl. Be carefully in your appeal
to not identify yourself as the driver, you can refer to the
driver in the 3rd party and the receipt should match the time
and location of the PCN.
#Post#: 80749--------------------------------------------------
Re: ParkingEye PCN – Overstay – Lidl, Newport, Isle Of Wight
DIR By: H C Andersen
Date: July 12, 2025, 3:45 pm
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We can get a statement but it is neither in my name neither in
the driver's name, just a passenger. Lidl procedures don't care
who spends providing that a VRM is entered. So...
OP, let's get the facts please.
Did someone enter their VRM using the payment receipt as per
requirements - we've all been there and know the ropes - OR did
they not enter their VRM?
This is a rather important issue as regards any approach to Lidl
i.e. spent £lots but took > max. permitted time (unsurprisingly)
and entered VRM or didn't. AND, is the receipt timed slightly
before the recorded exit time!
#Post#: 82240--------------------------------------------------
Re: ParkingEye PCN – Overstay – Lidl, Newport, Isle Of Wight
DIR By: artee31
Date: July 22, 2025, 5:37 pm
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Thanks all for your inputs, some successful updates! I wrote to
Lidl customer services and did the appeal in parallel. Lidl
called me quite quickly (a working day later), and they would
have definitely removed the fine but said that because I had
appealed to ParkingEye directly, they can't do anything anymore
and I have to wait for the appeal. Got the appeal answer today,
and they removed the fine!
To answer the questions I hadn't yet answered, the driver did
not enter any VRM, but these photos of the signage were quite
old and I don't think it is still a requirement today. I
couldn't get updated photos because I don't live nearby. The
receipt is indeed timed just before the exit time specified on
the PCN, which is a fact I definitely used on the appeal.
Thanks all again!
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