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#Post#: 80623--------------------------------------------------
NHS PCN
By: Cristina23 Date: July 11, 2025, 11:35 am
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Hi everyone,
I’m looking for some advice on behalf of my father, who recently
received an NHS penalty charge for claiming free prescriptions
while on Universal Credit. The reason given is that his total
monthly household income was over the £935 threshold, which he
wasn’t aware of at the time.
He was simply asked at the pharmacy whether he receives
Universal Credit, and he answered truthfully that he does. The
form he signed does not include any details on the threshold.
The form didn’t mention anything about an income cap or any
additional conditions. He had absolutely no idea there was a
limit, and he genuinely thought he was eligible for free
prescriptions. If he’d known otherwise, he would have paid.
To give some context:
My father is currently very unwell. He’s been diagnosed with
cancer, has had surgery, and is now going through chemotherapy.
He’s also dealing with several other health conditions and
cannot work.
The only income in their household is from my mother, who
supports him and their two young children.
The income that pushed them over the threshold wasn’t his — it
was hers, they have a joint UC claim.
This penalty has come as a huge shock, especially during such a
stressful time. It would be a big financial burden on them, and
he’s really worried about what to do next. He’s always acted in
good faith, and this was an honest mistake.
We’ve written an appeal letter explaining the situation (not yet
sent), but I’d really appreciate some advice from anyone who’s
been through something similar.
A few questions we have:
Has anyone successfully appealed an NHS penalty charge based on
good faith or medical hardship?
Is there anything else we should include in the appeal to make
it stronger?
My dad made this same declaration on other occasions under the
same misunderstanding — is he at risk of getting more fines for
past prescriptions?
He’s extremely worried, and we’d be really grateful for any
advice or reassurance. Thanks so much in advance for your help.
[attachment deleted by admin]
#Post#: 80625--------------------------------------------------
Re: NHS PCN
By: DWMB2 Date: July 11, 2025, 11:51 am
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It may be helpful to share a redacted copy of this notice that
has been received.
#Post#: 80798--------------------------------------------------
Re: NHS PCN
By: Reentrant Date: July 13, 2025, 7:24 am
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You should get free prescriptions
HTML https://www.cancerresearchuk.org/about-cancer/treatment/access-to-treatment/free-prescriptions-people-with-cancer<br
/>if you are being treated for cancer.
#Post#: 80799--------------------------------------------------
Re: NHS PCN
By: mickR Date: July 13, 2025, 7:41 am
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and if he's over 60
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