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       #Post#: 92174--------------------------------------------------
       Re: Parkingeye court letter (DCB Legal) CCJ
   DIR By: b789
       Date: September 30, 2025, 8:30 am
       ---------------------------------------------------------
       For the mediation call, the only requirement is for you "attend"
       the call. It is not part of the judicial process and no judge is
       involved.
       This is what I advise you to say when you receive the call from
       the mediator:
       “Before I set out my position, please confirm from the
       claimant’s side:[/I]
       [indent][I]• the full name of the person attending for them;
       • their role/position at their legal representative’s firm; and
       • whether they hold written authority to negotiate and settle
       today.[/indent]
       Please relay that back to me before we continue.”
       After the mediator calls back...
       If identified and authority confirmed:
       [indent]“Thank you. I’m content to proceed on that basis. My
       settlement offer is £0, or I invite the claimant to discontinue
       with no order as to costs.”[/indent]
       If no/unclear authority:
       [indent]“Please record that the claimant’s attendee has not
       confirmed settlement authority. My position remains that
       liability is denied and my offer is £0, subject to prompt
       approval by an authorised solicitor if they choose to
       discontinue.”[/indent]
       All you need to know is the name and the position of the person
       acting for the claimant and report that back to us. It will be
       over within minutes. Complete waste of time otherwise.
       #Post#: 94248--------------------------------------------------
       Re: Parkingeye court letter (DCB Legal) CCJ
   DIR By: Adegaw
       Date: October 15, 2025, 3:47 pm
       ---------------------------------------------------------
       thank you so much - I’ll do as advised. Fingers crossed!
       #Post#: 94249--------------------------------------------------
       Re: Parkingeye court letter (DCB Legal) CCJ
   DIR By: Adegaw
       Date: October 15, 2025, 3:53 pm
       ---------------------------------------------------------
       Mum has sent me a picture of another letter she’s received from
       dcdl - final notice of debt recovery.
       The contravention date seems to be around the same period as the
       others so we are very confused as to why this one wasn’t grouped
       with the others. We are also unsure whether there are other
       tickets we don’t know about.
       Shoud we:
       - respond to this final notice of debt recovery to say we will
       be grouping this together with the others under this court case?
       - Or ignore and wait for it to get to the same stage as the
       court letter so we can follow the same process
       - Or we ring them to say she wasn’t the driver?
       Or anything else? It’s all very confusing as she never got the
       original parking tickets so doesn’t know where all these are
       coming from.
       #Post#: 94402--------------------------------------------------
       Re: Parkingeye court letter (DCB Legal) CCJ
   DIR By: b789
       Date: October 16, 2025, 3:09 pm
       ---------------------------------------------------------
       You DO NOT, ever, EVER, communicate with a useless and powerless
       debt collector. You can safely shred any letters from them and
       use the result as Hamster bedding for anyone cares.
       The debt collector is not a party to any contract allegedly
       breached by the driver. All they can do is try and intimidate
       the low-hanging fruit on the gullible tree into paying out of
       ignorance and fear!
       Do not ever think about entering into communication with a debt
       collector. If there is more than 1 PCN for this location. it is
       too late for them to add it to the claim and trying to do so in
       a separate claim is an abuse of process and can be used against
       them as a cause of action estoppel.
       #Post#: 94441--------------------------------------------------
       Re: Parkingeye court letter (DCB Legal) CCJ
   DIR By: Adegaw
       Date: October 16, 2025, 11:33 pm
       ---------------------------------------------------------
       Ah ok. Thank you so much - we’ll ignore them ;)
       #Post#: 96146--------------------------------------------------
       Re: Parkingeye court letter (DCB Legal) CCJ
   DIR By: Adegaw
       Date: October 30, 2025, 5:53 am
       ---------------------------------------------------------
       Dear all,
       we had the mediation appointment and it wasn’t as quick as
       expected. DCB legal did provide the name of the representative
       and position. also confirmed they had written authority.
       However, the mediator kept pushing and to me, seemed quite
       partial towards DCB legal. wanted to know what our defence was
       and the basis of us offering £0 and denying liability.
       Told them we weren’t driving at the time and that we never
       received the original letters. The mediator kept insisting that
       the prices will go up even more and that DCB would have sent the
       letters to the address on DVLA so cannot deny liability on that
       basis.
       Anyway it was a rather stressful experience :(
       #Post#: 96151--------------------------------------------------
       Re: Parkingeye court letter (DCB Legal) CCJ
   DIR By: jfollows
       Date: October 30, 2025, 6:07 am
       ---------------------------------------------------------
       You should make a formal complaint about the mediator, for
       lacking impartiality and attempting to make you settle, for
       making baseless threats and insisting on examining your defence,
       all of which sounds like happened.
       #Post#: 96181--------------------------------------------------
       Re: Parkingeye court letter (DCB Legal) CCJ
   DIR By: b789
       Date: October 30, 2025, 8:36 am
       ---------------------------------------------------------
       So, what is the name of the person and their position? There was
       a reason you were advised to ask this.
       You most certainly should make a formal complaint about the
       mediation. The mediator is not legally trained. They should not
       be offering ANY advice, impartial or otherwise.
       All you had to say besides that was advised was that the
       claimant has a copy of your defence and you are not prepared to
       icuss it with a non-legally trained mediator. You were told that
       this is not part of the JUDICIAL process.
       If the mediator made it stressful for you, then submit a formal
       complaint by email to
       scmenquiries[member=6517]justice[/member].gov.uk and CC
       yourself, along these lines:
       --- Quote ---
       > Subject: Formal Complaint – Improper Conduct and Partiality of
       Mediator
       >
       > Dear Sir or Madam,
       >
       > I wish to lodge a formal complaint concerning the conduct of
       the mediator who handled my recent small claims mediation
       between [Defendant’s name] and DCB Legal Ltd on [date].
       >
       > The mediator’s behaviour was wholly inappropriate and contrary
       to the principles of neutrality, impartiality, and non-advisory
       facilitation that underpin the Small Claims Mediation Service.
       During the session, the mediator:
       > [indent]• Appeared partial towards the claimant’s
       representative, repeatedly emphasising that “prices will go up”
       and implying that I should settle to avoid higher costs.
       > • Sought to interrogate me, pressing for details of my legal
       position and the basis for offering £0, despite being told that
       this matter is a judicial issue to be determined by the court,
       not by a mediator.
       > • Asserted incorrect legal propositions, including that DCB
       Legal’s use of the DVLA-registered address precludes any
       challenge to liability — a statement that demonstrates both
       partiality and a misunderstanding of the law.
       > • Created an atmosphere of undue pressure and stress, leading
       me to feel intimidated rather than assisted in exploring a
       voluntary resolution.[/indent]
       >
       > The role of the mediator is not to advise either party,
       evaluate the merits, or act as an intermediary advocate for
       settlement. This particular mediator demonstrated a clear lack
       of neutrality and legal competence, undermining confidence in
       the mediation process itself.
       >
       > Given the distress caused and the apparent departure from the
       service’s standards, I request that this complaint be formally
       investigated, that a record be made against the mediator
       concerned, and that I receive an apology. If the conduct
       described aligns with a pattern of similar complaints, I would
       urge the Service to review this individual’s suitability for the
       role.
       >
       > Please confirm receipt of this complaint and advise of the
       process and expected timeframe for your investigation.
       >
       > Yours faithfully,
       >
       > [Full name]
       > [Case reference or claim number]
       --- End Quote ---
       #Post#: 96450--------------------------------------------------
       Re: Parkingeye court letter (DCB Legal) CCJ
   DIR By: Adegaw
       Date: November 1, 2025, 12:49 pm
       ---------------------------------------------------------
       Thank you. It was strange, when we asked for the details, the
       mediator mumbled something along the lines of “ok, so this is to
       do with the zoom case”. I think they said zoom but almost trying
       to point out that they knew where we were going with the
       question we asked.
       The details are:
       Emily Maloney
       litigation support associate
       Yes to holding written authority
       The mediator said we would get the above details in writing.
       #Post#: 96997--------------------------------------------------
       Re: Parkingeye court letter (DCB Legal) CCJ
   DIR By: Adegaw
       Date: November 5, 2025, 5:01 pm
       ---------------------------------------------------------
       Hi [member=26]b789[/member] , not sure you’ve seen my response.
       I’ve added the details you requested
       The details are:
       Emily Maloney
       litigation support associate
       Yes to holding written authority
       Is there anything you want me to do with this or was this for
       information only?
       Thanks a lot for your help!
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