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#Post#: 92174--------------------------------------------------
Re: Parkingeye court letter (DCB Legal) CCJ
DIR By: b789
Date: September 30, 2025, 8:30 am
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For the mediation call, the only requirement is for you "attend"
the call. It is not part of the judicial process and no judge is
involved.
This is what I advise you to say when you receive the call from
the mediator:
“Before I set out my position, please confirm from the
claimant’s side:[/I]
[indent][I]• the full name of the person attending for them;
• their role/position at their legal representative’s firm; and
• whether they hold written authority to negotiate and settle
today.[/indent]
Please relay that back to me before we continue.”
After the mediator calls back...
If identified and authority confirmed:
[indent]“Thank you. I’m content to proceed on that basis. My
settlement offer is £0, or I invite the claimant to discontinue
with no order as to costs.”[/indent]
If no/unclear authority:
[indent]“Please record that the claimant’s attendee has not
confirmed settlement authority. My position remains that
liability is denied and my offer is £0, subject to prompt
approval by an authorised solicitor if they choose to
discontinue.”[/indent]
All you need to know is the name and the position of the person
acting for the claimant and report that back to us. It will be
over within minutes. Complete waste of time otherwise.
#Post#: 94248--------------------------------------------------
Re: Parkingeye court letter (DCB Legal) CCJ
DIR By: Adegaw
Date: October 15, 2025, 3:47 pm
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thank you so much - I’ll do as advised. Fingers crossed!
#Post#: 94249--------------------------------------------------
Re: Parkingeye court letter (DCB Legal) CCJ
DIR By: Adegaw
Date: October 15, 2025, 3:53 pm
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Mum has sent me a picture of another letter she’s received from
dcdl - final notice of debt recovery.
The contravention date seems to be around the same period as the
others so we are very confused as to why this one wasn’t grouped
with the others. We are also unsure whether there are other
tickets we don’t know about.
Shoud we:
- respond to this final notice of debt recovery to say we will
be grouping this together with the others under this court case?
- Or ignore and wait for it to get to the same stage as the
court letter so we can follow the same process
- Or we ring them to say she wasn’t the driver?
Or anything else? It’s all very confusing as she never got the
original parking tickets so doesn’t know where all these are
coming from.
#Post#: 94402--------------------------------------------------
Re: Parkingeye court letter (DCB Legal) CCJ
DIR By: b789
Date: October 16, 2025, 3:09 pm
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You DO NOT, ever, EVER, communicate with a useless and powerless
debt collector. You can safely shred any letters from them and
use the result as Hamster bedding for anyone cares.
The debt collector is not a party to any contract allegedly
breached by the driver. All they can do is try and intimidate
the low-hanging fruit on the gullible tree into paying out of
ignorance and fear!
Do not ever think about entering into communication with a debt
collector. If there is more than 1 PCN for this location. it is
too late for them to add it to the claim and trying to do so in
a separate claim is an abuse of process and can be used against
them as a cause of action estoppel.
#Post#: 94441--------------------------------------------------
Re: Parkingeye court letter (DCB Legal) CCJ
DIR By: Adegaw
Date: October 16, 2025, 11:33 pm
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Ah ok. Thank you so much - we’ll ignore them ;)
#Post#: 96146--------------------------------------------------
Re: Parkingeye court letter (DCB Legal) CCJ
DIR By: Adegaw
Date: October 30, 2025, 5:53 am
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Dear all,
we had the mediation appointment and it wasn’t as quick as
expected. DCB legal did provide the name of the representative
and position. also confirmed they had written authority.
However, the mediator kept pushing and to me, seemed quite
partial towards DCB legal. wanted to know what our defence was
and the basis of us offering £0 and denying liability.
Told them we weren’t driving at the time and that we never
received the original letters. The mediator kept insisting that
the prices will go up even more and that DCB would have sent the
letters to the address on DVLA so cannot deny liability on that
basis.
Anyway it was a rather stressful experience :(
#Post#: 96151--------------------------------------------------
Re: Parkingeye court letter (DCB Legal) CCJ
DIR By: jfollows
Date: October 30, 2025, 6:07 am
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You should make a formal complaint about the mediator, for
lacking impartiality and attempting to make you settle, for
making baseless threats and insisting on examining your defence,
all of which sounds like happened.
#Post#: 96181--------------------------------------------------
Re: Parkingeye court letter (DCB Legal) CCJ
DIR By: b789
Date: October 30, 2025, 8:36 am
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So, what is the name of the person and their position? There was
a reason you were advised to ask this.
You most certainly should make a formal complaint about the
mediation. The mediator is not legally trained. They should not
be offering ANY advice, impartial or otherwise.
All you had to say besides that was advised was that the
claimant has a copy of your defence and you are not prepared to
icuss it with a non-legally trained mediator. You were told that
this is not part of the JUDICIAL process.
If the mediator made it stressful for you, then submit a formal
complaint by email to
scmenquiries[member=6517]justice[/member].gov.uk and CC
yourself, along these lines:
--- Quote ---
> Subject: Formal Complaint – Improper Conduct and Partiality of
Mediator
>
> Dear Sir or Madam,
>
> I wish to lodge a formal complaint concerning the conduct of
the mediator who handled my recent small claims mediation
between [Defendant’s name] and DCB Legal Ltd on [date].
>
> The mediator’s behaviour was wholly inappropriate and contrary
to the principles of neutrality, impartiality, and non-advisory
facilitation that underpin the Small Claims Mediation Service.
During the session, the mediator:
> [indent]• Appeared partial towards the claimant’s
representative, repeatedly emphasising that “prices will go up”
and implying that I should settle to avoid higher costs.
> • Sought to interrogate me, pressing for details of my legal
position and the basis for offering £0, despite being told that
this matter is a judicial issue to be determined by the court,
not by a mediator.
> • Asserted incorrect legal propositions, including that DCB
Legal’s use of the DVLA-registered address precludes any
challenge to liability — a statement that demonstrates both
partiality and a misunderstanding of the law.
> • Created an atmosphere of undue pressure and stress, leading
me to feel intimidated rather than assisted in exploring a
voluntary resolution.[/indent]
>
> The role of the mediator is not to advise either party,
evaluate the merits, or act as an intermediary advocate for
settlement. This particular mediator demonstrated a clear lack
of neutrality and legal competence, undermining confidence in
the mediation process itself.
>
> Given the distress caused and the apparent departure from the
service’s standards, I request that this complaint be formally
investigated, that a record be made against the mediator
concerned, and that I receive an apology. If the conduct
described aligns with a pattern of similar complaints, I would
urge the Service to review this individual’s suitability for the
role.
>
> Please confirm receipt of this complaint and advise of the
process and expected timeframe for your investigation.
>
> Yours faithfully,
>
> [Full name]
> [Case reference or claim number]
--- End Quote ---
#Post#: 96450--------------------------------------------------
Re: Parkingeye court letter (DCB Legal) CCJ
DIR By: Adegaw
Date: November 1, 2025, 12:49 pm
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Thank you. It was strange, when we asked for the details, the
mediator mumbled something along the lines of “ok, so this is to
do with the zoom case”. I think they said zoom but almost trying
to point out that they knew where we were going with the
question we asked.
The details are:
Emily Maloney
litigation support associate
Yes to holding written authority
The mediator said we would get the above details in writing.
#Post#: 96997--------------------------------------------------
Re: Parkingeye court letter (DCB Legal) CCJ
DIR By: Adegaw
Date: November 5, 2025, 5:01 pm
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Hi [member=26]b789[/member] , not sure you’ve seen my response.
I’ve added the details you requested
The details are:
Emily Maloney
litigation support associate
Yes to holding written authority
Is there anything you want me to do with this or was this for
information only?
Thanks a lot for your help!
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