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       #Post#: 80178--------------------------------------------------
       CP Plus - Overstayed parking - Prospect Place DA1 1DY
   DIR By: filippi9
       Date: July 8, 2025, 4:15 pm
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       Hi helpful forum members,
       The registered keeper has received a PCN for vehicle parked in
       Prospect Place over the 2 hour free stay.
       The driver is new to the car park, and didn't notice the parking
       restrictions. Having looked at GSV, the signage is rather
       sparse, and no signs were visible from the location were the
       vehicle was parked. The driver assumed it was a free car park
       and thus parking wasn't paid.
       Linked to is the received PCN, with two examples of the signage.
       What would be the best way to appeal this, and is it valid to
       state the signage is insufficient?
  HTML https://imgur.com/a/rD6Dich
  HTML https://imgur.com/a/rD6Dich
       Many Thanks
       #Post#: 80187--------------------------------------------------
       Re: CP Plus - Overstayed parking - Prospect Place DA1 1DY
   DIR By: input
       Date: July 8, 2025, 6:06 pm
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       The pictures of the signs are not very clear. Can you post
       clearer ones and if possible more?
       From the pictures, one appears to be parking eye and the other
       CP Plus. It must be clear who you're forming a contract with.
       #Post#: 80221--------------------------------------------------
       Re: CP Plus - Overstayed parking - Prospect Place DA1 1DY
   DIR By: b789
       Date: July 9, 2025, 5:13 am
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       There is no legal obligation on the known keeper (the recipient
       of the Notice to Keeper (NtK)) to reveal the identity of the
       unknown driver and no inference or assumptions can be made.
       The NtK is not compliant with all the requirements of PoFA which
       means that if the unknown driver is not identified, they cannot
       transfer liability for the charge from the unknown driver to the
       known keeper.
       Use the following as your appeal. No need to embellish or remove
       anything from it:
       --- Quote ---
       > I am the keeper of the vehicle and I dispute your 'parking
       charge'. I deny any liability or contractual agreement and I
       will be making a complaint about your predatory conduct to your
       client landowner.
       >
       > As your Notice to Keeper (NtK) does not fully comply with ALL
       the requirements of PoFA 2012, you are unable to hold the keeper
       of the vehicle liable for the charge. Partial or even
       substantial compliance is not sufficient. There will be no
       admission as to who was driving and no inference or assumptions
       can be drawn. CP Plus has relied on contract law allegations of
       breach against the driver only.
       >
       > The registered keeper cannot be presumed or inferred to have
       been the driver, nor pursued under some twisted interpretation
       of the law of agency. Your NtK can only hold the driver liable.
       CP Plus have no hope at POPLA, so you are urged to save us both
       a complete waste of time and cancel the PCN.
       --- End Quote ---
       Come back when that is rejected for your POPLA appeal.
       The location used to be operated by ParkingEye. If you're going
       to use GSV images of signs, please check the date of the image.
       A 12 year old image of a sign is about as useful as a poke in
       the arm with a sharp stick!
       #Post#: 80526--------------------------------------------------
       Re: CP Plus - Overstayed parking - Prospect Place DA1 1DY
   DIR By: filippi9
       Date: July 10, 2025, 3:05 pm
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       Thank you, initial appeal submitted.
       Noted regarding GSV (FYI, unfortunately we don't live in the
       area so it wasn't possible to get the actual photos on site).
       Thanks
       #Post#: 91002--------------------------------------------------
       Re: CP Plus - Overstayed parking - Prospect Place DA1 1DY
   DIR By: filippi9
       Date: September 22, 2025, 4:44 pm
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       I have received a letter from CPPlus stating that legal action
       is pending as they haven't received full payment and it's now
       too late to appeal. Link to letter:
  HTML https://imgur.com/a/vHWevwA
  HTML https://imgur.com/a/vHWevwA
       I've just noticed they responded to the appeal by email but did
       not send me a rejection by post.
       Do I still have recourse at this stage to appeal to POPLA?
       Thanks
       #Post#: 91114--------------------------------------------------
       Re: CP Plus - Overstayed parking - Prospect Place DA1 1DY
   DIR By: b789
       Date: September 23, 2025, 10:21 am
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       What date did they reject the appeal and issue a POPLA code? You
       have 33 days from the date of the appeal rejection to appeal to
       POPLA. If it's too late to appeal to POPLA, then don't worry.
       Just because someone puts scary words like "Legal action
       pending" you don't have to worry. This is all designed to get
       the low-hanging fruit on the gullible tree to pay up out of
       ignorance and fear.
       Why have you only now found out they rejected your appeal by
       email? If you used their web portal or sent the appeal by email,
       why wouldn't you expect them to respond by email?
       #Post#: 91190--------------------------------------------------
       Re: CP Plus - Overstayed parking - Prospect Place DA1 1DY
   DIR By: filippi9
       Date: September 23, 2025, 3:51 pm
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       That's fair question, I just simply missed the email - it was
       among a lot of junk mail.
       They rejected it on the 15th of Aug, so unfortunately I'm out of
       the Popla appeal window.
       #Post#: 91249--------------------------------------------------
       Re: CP Plus - Overstayed parking - Prospect Place DA1 1DY
   DIR By: b789
       Date: September 24, 2025, 6:19 am
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       Come back when you receive an actual Letter of Claim (LoC).
       #Post#: 91547--------------------------------------------------
       Re: CP Plus - Overstayed parking - Prospect Place DA1 1DY
   DIR By: filippi9
       Date: September 25, 2025, 5:00 pm
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       I've received a notice of debt recovery from dcbl. Is this the
       letter of claim, or can I safely ignore it?
       Thanks
       #Post#: 91548--------------------------------------------------
       Re: CP Plus - Overstayed parking - Prospect Place DA1 1DY
   DIR By: DWMB2
       Date: September 25, 2025, 5:13 pm
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       A Letter of Claim will be titled as such, and will come from DCB
       Legal (not DCBL) or another law firm.
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