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#Post#: 79763--------------------------------------------------
Tfl Blackwall tunnel pcn
DIR By: mickR
Date: July 6, 2025, 7:56 am
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Helping an elderly friend.
They went through tunnel southbound in morning and northbound in
afternoon. both on 22/6
they tried to pay online next day. Tfl website offers Auto pay,
online or phone. Blatant pushing towards Auto Pay.
They are likely to use tunnel frequently so opted for Auto pay,
especially as they live in a discount option borough. Opened
account and got confirmation from Tfl within the 3vday payment
window.
Yesterday, the 5th received PCN for non payment of northbound
crossing. (the 2nd if the day)
PCN dated 28th. 7 days after issue date.
Is there an avenue for appeal?
#Post#: 79777--------------------------------------------------
Re: Tfl Blackwall tunnel pcn
DIR By: stamfordman
Date: July 6, 2025, 9:00 am
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You can't set up autopay retrospectively (or at least you
couldn't). If it's not set up you need to pay and set it up for
future trips.
This case suggests they may cancel but it may have been because
they have been applying grace for the new tolls:
HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/blackwall-tunnel-tfl-first-time-using/msg76794/#msg76794
This case suggests the grace may be over:
HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/silvertown-tunnel-pcn-notice-of-rejection/
#Post#: 79781--------------------------------------------------
Re: Tfl Blackwall tunnel pcn
DIR By: mickR
Date: July 6, 2025, 9:07 am
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hey Stamf. the issue for me is that when you access tfl site for
how to pay its heavily weighted to set up auto pay but there in
no warning it won't cover a crossing the day before that you are
trying to pay. it should initially direct you to online or phone
payment.
in this case the auto pay was within the 3 day period.
#Post#: 79784--------------------------------------------------
Re: Tfl Blackwall tunnel pcn
DIR By: H C Andersen
Date: July 6, 2025, 9:21 am
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Yes there is:
Auto Pay covers your payments from the moment you set it up, as
well as payments for trips made earlier on the same day. Any
trip you make inside charging zones or through Blackwall or
Silvertown tunnel on the day before you set up will not be
covered by Auto Pay. You'll need to pay these charges
separately.
HTML https://tfl.gov.uk/modes/driving/auto-pay
#Post#: 79785--------------------------------------------------
Re: Tfl Blackwall tunnel pcn
DIR By: mickR
Date: July 6, 2025, 9:30 am
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yes it's there if you look for it but if you google "pay the
blackwall tunnel charge"
you get
this
HTML https://tfl.gov.uk/modes/driving/silvertown-blackwall-tunnels-charge/paying-blackwall-and-silvertown-tunnel-charges
scroll to "how to pay"
no warning
#Post#: 79806--------------------------------------------------
Re: Tfl Blackwall tunnel pcn
DIR By: fraser.mitchell
Date: July 6, 2025, 1:09 pm
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OK, but best not to dive in all confrontational. Just submit
reps on what you've told us, and emphasise they set up an Autpay
account, but didn't realise it didn't cover previous crossings
before the date the account is set up.
#Post#: 79807--------------------------------------------------
Re: Tfl Blackwall tunnel pcn
DIR By: mickR
Date: July 6, 2025, 1:11 pm
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yes that was my take.
just waiting for @theeagleman to post his winning reps for same
issue.
#Post#: 79809--------------------------------------------------
Re: Tfl Blackwall tunnel pcn
DIR By: H C Andersen
Date: July 6, 2025, 1:23 pm
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Agree.
But knowing what's a statutory defence and what's a plea for
discretion must help set the tone of reps.
#Post#: 79811--------------------------------------------------
Re: Tfl Blackwall tunnel pcn
DIR By: mickR
Date: July 6, 2025, 1:24 pm
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agreed
#Post#: 115722--------------------------------------------------
Re: Tfl Blackwall tunnel pcn
DIR By: Rajred
Date: April 13, 2026, 11:35 am
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Got a Blackwall Tunnel PCN . Whilst attempting to pay was
actively encouraged to set up Auto Pay. No indication anywhere
that it cant be used retrospectively. except in a Terms page
accessed via a T&C link. Have shared screen grab on the pages as
well as wording. Now where in the attempt to pay is there any
warning. Fingers crossed on the representation outcome
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