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       #Post#: 94929--------------------------------------------------
       Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
   DIR By: bluebell
       Date: October 21, 2025, 4:54 am
       ---------------------------------------------------------
       Thank you, will contact the court.
       #Post#: 94955--------------------------------------------------
       Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
   DIR By: bluebell
       Date: October 21, 2025, 6:05 am
       ---------------------------------------------------------
       I contacted the court this morning and they confirmed that they
       didn't receive a filed Notice Of Discontinuance from DCB legal,
       despite me sending them 2 emails (on the 6/10 & 20/10/25)
       requesting it, due to the claimant cancelling the charge on the
       1/10/25.
       So I'll have to attend the mediation call on the 7th of
       November.
       b789, regarding the mediation call- you have shared above the
       outline,is there anything else I need to know/do?
       Shouldn't I also ask for the name of the 'authorised person'?
       Thank you!
       
       #Post#: 95021--------------------------------------------------
       Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
   DIR By: b789
       Date: October 21, 2025, 9:43 am
       ---------------------------------------------------------
       This is the advice for the mediation call:
       For the mediation call, the only requirement is for you "attend"
       the call. It is not part of the judicial process and no judge is
       involved.
       This is what I advise you to say when you receive the call from
       the mediator:
       “Before I set out my position, please confirm from the
       claimant’s side:[/I]
       [indent][I]• the full name of the person attending for them;
       • their role/position at their legal representative’s firm; and
       • whether they hold written authority to negotiate and settle
       today.[/indent]
       Please relay that back to me before we continue.”
       After the mediator calls back...
       If identified and authority confirmed:
       [indent]“Thank you. I’m content to proceed on that basis. My
       settlement offer is £0, or I invite the claimant to discontinue
       with no order as to costs.”[/indent]
       If no/unclear authority:
       [indent]“Please record that the claimant’s attendee has not
       confirmed settlement authority. My position remains that
       liability is denied and my offer is £0, subject to prompt
       approval by an authorised solicitor if they choose to
       discontinue.”[/indent]
       All you need to know is the name and the position of the person
       acting for the claimant and report that back to us. It will be
       over within minutes. Complete waste of time otherwise.
       #Post#: 95081--------------------------------------------------
       Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
   DIR By: bluebell
       Date: October 21, 2025, 2:50 pm
       ---------------------------------------------------------
       Thank you, b789-I'll report back after my mediation call. Thank
       you for everything!
       #Post#: 97223--------------------------------------------------
       Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
   DIR By: bluebell
       Date: November 7, 2025, 7:01 am
       ---------------------------------------------------------
       Hi,
       The mediator said that the claimant is not looking to continue
       this claim, so there is no need for mediation. DCB Legal wanted
       only to settle the case; they didn't want to file N279. DCB
       Legal's authorised person didn't confirm any discontinuance-
       they wanted to get a settlement agreement based on 'drop hands'.
       They would withdraw the claim, and each party would bear their
       own costs.
       I said I have nothing to settle, as the claimant already
       cancelled the charge, and I informed DCB legal of this in
       writing, with no response from them.
       The mediator refused to confirm or record what I asked; they
       said they would only put on record that no settlement was
       reached.
       When I asked what position the authorised person at DCB legal
       held-I was told he was ''Litigation Support Officer.'' The
       mediator said that any recordings of the phone call I won't be
       able to use in court. Should I follow up with an email to DCB
       legal and the court now?
       I'd be grateful for your advice.
       Cancellation noted: N
       Authorised status: Y ('Litigation Support officer)
       Discontinuance confirmed/time given: N
       #Post#: 97258--------------------------------------------------
       Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
   DIR By: b789
       Date: November 7, 2025, 9:35 am
       ---------------------------------------------------------
       I’m sorry,  it that just does not make any sense. Are you saying
       that DCB Legal have already told you that they do not intend to
       continue with the claim? If so, they are obliged to serve a
       Notice of Discontinuance N279 on the court and you.
       Unless they have done that, the claim must still be considered
       as “live”.
       You should follow up immediately with both DCB Legal and the
       court (copied to the Small Claims Mediation Service), and you
       should do so today.
       Your goals are:
       [indent]1. To create a written record of the mediation outcome
       and your position.
       2. To push the court to exercise its power under CPR 3.3/3.4 to
       strike out the claim.
       3. To lock DCB Legal into a corner where failure to discontinue
       clearly constitutes unreasonable conduct.[/indent]
       Send the following email to DCB Legal at info@dcblegal.co.uk and
       CC the court, the SCMS and yourself:
       --- Quote ---
       > Subject: Claim [<claim no.>] – Mediation concluded – Claimant
       refuses to discontinue – Costs and strike-out
       >
       > Dear Sirs,
       >
       > Following today’s Small Claims Mediation appointment, I note
       as follows:
       >
       > The mediator confirmed that the claimant is not looking to
       continue the claim.
       >
       > Despite this, your authorised representative, described only
       as a “Litigation Support Officer”, refused to file or confirm a
       Notice of Discontinuance (N279).
       >
       > You instead sought a “drop hands” settlement, which I
       declined, as there is nothing to settle. The PCN was cancelled
       on 1 October 2025, extinguishing any cause of action.
       >
       > I have already provided written evidence of the cancellation,
       to which you have never responded.
       >
       > It is wholly improper to continue litigation once the cause of
       action has been extinguished. Your refusal to discontinue,
       coupled with use of a Litigation Support Officer to conduct the
       mediation and make representations, raises serious regulatory
       concerns. The conduct of litigation is a reserved legal activity
       under s.12 and Sch.2, para.4 of the Legal Services Act 2007, and
       only authorised or exempt individuals may undertake it.
       >
       > Your behaviour amounts to unreasonable conduct within the
       meaning of CPR 27.14(2)(g). Unless I receive written
       confirmation by 4:00pm Wednesday 12th November 2025 that an N279
       has been filed and my £114 costs paid within 14 days, I will:
       >
       > [indent]1. Invite the court to strike out the claim under CPR
       3.4(2)(a)/(b) and to assess costs; and
       >
       > 2. File a formal report to the Solicitors Regulation Authority
       (SRA) regarding both the unauthorised conduct of litigation and
       your continued pursuit of a cancelled claim.[/indent]
       >
       > Please treat this as open correspondence and respond
       accordingly.
       >
       > Yours faithfully,
       >
       > [Your Name]
       > [Your Address]
       > [Your Email]
       > Defendant
       >
       > Attachments:
       >
       > PCN cancellation email (01/10/2025)
       >
       > Costs schedule (£114.00)
       --- End Quote ---
       Send the following to the court and CC DCB Legal, the SCMS and
       yourself:
       --- Quote ---
       > Subject: Claim [<claim no.>] – Mediation outcome – Claimant
       not continuing but refusing discontinuance – Request for court
       action under CPR 3.3/3.4
       >
       > Dear Sir/Madam,
       >
       > Following today’s Small Claims Mediation Service appointment,
       the mediator confirmed that the claimant does not intend to
       continue this claim, but their representative refused to file a
       Notice of Discontinuance (N279). The underlying PCN was
       cancelled by the claimant on 1 October 2025, leaving no live
       cause of action.
       >
       > I therefore respectfully invite the Court, under CPR 3.3(1)
       and CPR 3.4(2)(a)/(b), to consider striking out the claim of its
       own initiative as disclosing no reasonable grounds and being an
       abuse of process.
       >
       > The defendant’s costs of £114 are enclosed for the court’s
       consideration under CPR 27.14(2)(g) (unreasonable conduct).
       >
       > Yours faithfully,
       >
       > [Your Name]
       > [Your Address]
       > Defendant
       >
       > Attachments:
       >
       > Cancellation email (01/10/2025)
       >
       > Costs schedule (£114)
       >
       > Mediation summary (brief note confirming refusal to
       discontinue)
       --- End Quote ---
       Send both emails today.
       If no N279 is filed by Wednesday 4pm, prepare an N244 for
       strike-out and costs.
       Begin your SRA report over the weekend while everything is
       fresh, citing:
       [indent]• Continuing a claim with no cause of action;
       • Misleading the court and opposing party by failing to disclose
       cancellation;
       • Use of unauthorised staff (“Litigation Support Officer”) to
       conduct litigation.[/indent]
       #Post#: 97304--------------------------------------------------
       Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
   DIR By: bluebell
       Date: November 7, 2025, 11:58 am
       ---------------------------------------------------------
       ''I’m sorry,  it that just does not make any sense. Are you
       saying that DCB Legal have already told you that they do not
       intend to continue with the claim? If so, they are obliged to
       serve a Notice of Discontinuance N279 on the court and you.''
       When the mediator called , she said she had spoken with the
       claimant already and said the claimant is not looking to
       continue the claim, so there is no need for mediation. DCB Legal
       wanted ''to settle'' the case; they didn't want to file N279.
       They wanted to get a settlement agreement based on 'drop hands'.
       They would withdraw the claim, and each party would bear their
       own costs.I declined the settlement.I asked if they are an
       authorised person, she confirmed  : they are an authorised
       person. I then asked the mediator to go back to the claimant and
       confirm what position they hold . She came back stating:
       'Litigation Support Officer.''
       I sent an email to DCB legal and copied the SCMS and myself, but
       didn't copy the court, as I don't have the correct email
       address..The email I found online for the court bounced back.
       What is the correct address for the court, please?
       ''Begin your SRA report over the weekend while everything is
       fresh, citing''-what is SRA report?
       #Post#: 97316--------------------------------------------------
       Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
   DIR By: b789
       Date: November 7, 2025, 12:58 pm
       ---------------------------------------------------------
       The email address for the CNBC in this matter is:
       CaseProgression.CNBC[member=6517]justice[/member].gov.uk
       You are reporting Gladstones to the Solicitors Regulation
       Authority (SRA). Use the detail I have given you to file a
       complaint about their refusal to comply with the PAPDC.
  HTML https://www.sra.org.uk/consumers/problems/report-solicitor/
       #Post#: 97331--------------------------------------------------
       Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
   DIR By: bluebell
       Date: November 7, 2025, 1:40 pm
       ---------------------------------------------------------
       Thank you!
       I have the name of the litigation person (if that helps). I just
       sent an email to the court.
       Re: litigation support: I will follow up with the complaint to
       SRA on Monday
       Is there anything else I should prepare for/do?
       
       #Post#: 97334--------------------------------------------------
       Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
   DIR By: b789
       Date: November 7, 2025, 1:54 pm
       ---------------------------------------------------------
       If you email after 4pm, it won’t be read until the next working
       day.
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