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#Post#: 78220--------------------------------------------------
UKPC PCN - Insufficient or No Payment - Nuffield Hospital
DIR By: TrixBear
Date: June 25, 2025, 3:02 pm
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Hello,
On 23rd June after returning from a trip abroad, I, the
registered keeper, discovered I'd received a PCN through the
post for my vehicle being present on site of Nuffield Hospital
in excess of the amount of time paid for / without making a
payment. The PCN letter is dated 18th June, with the incident
occurring on 12th June.
Upon entering the hospital site from Windmill Road, the driver
found a space in a disabled bay in the main car park, parked up,
displayed their Blue Badge and went for their appointment under
the impression that parking is free for Blue Badge holders.
The hospital website does confirm Blue Badge holders can park
free of charge - although it also asks that the vehicle
registration number is given to reception within 30 mins of
arrival, which the driver did not do as they weren't aware of
this requirement. The driver does not remember seeing any
parking signs on entry to the hospital grounds or between the
car parking space and the hospital's main entrance, let alone
prominent ones clearly displaying this information. I live in a
different city from the car park so I'm unable to personally
check / document signage, nor can I find photos of the parking
signs online. Street View images are from no later than 2017,
way before the most recent parking price change in 2023.
Photos provided by the PCN only show the vehicle entering and
exiting so there is no proof of the Blue Badge being displayed
or not either.
Please could you advise how / if I should proceed in challenging
this PCN?
Thank you all for your time and support!
__
Parking charge info on hospital website:
HTML https://www.ouh.nhs.uk/hospitals/noc/find-us/car/#new
The driver parked in the disabled bay closest to the pavement at
this dropped pin location:
HTML https://maps.app.goo.gl/DeJJMrxv2HknX41cA
HTML https://i.imgur.com/qNaGtJm.png
HTML https://i.imgur.com/1i1S8je.jpeg
#Post#: 78230--------------------------------------------------
Re: UKPC PCN - Insufficient or No Payment - Nuffield Hospital
DIR By: jfollows
Date: June 25, 2025, 3:31 pm
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First of all, contact PALS at the hospital.
#Post#: 78255--------------------------------------------------
Re: UKPC PCN - Insufficient or No Payment - Nuffield Hospital
DIR By: b789
Date: June 26, 2025, 3:13 am
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I don't think a private hospital will have a "PALS" service.
However, what have management at the Nuffield said when you
approached them to get this cancelled?
Plan A is to always complain to the landowner or their agent who
contracted this unregulated private firm to manage their car
park. Go as high up the management food chain as you can.
UKPC signs never adequately bring the charge to the attention of
the driver. That should be your focus when making your
complaint.
Even if Plan A is unsuccessful, anyone receiving advice here
does not pay a penny to UKPC. Even if this goes all the way to a
claim, there is less than a 1% chance this would ever reach a
hearing and even then, you would have a very good chance of
successfully defending it.
The most likely scenario is that any claim will either be struck
out or discontinued.
#Post#: 78280--------------------------------------------------
Re: UKPC PCN - Insufficient or No Payment - Nuffield Hospital
DIR By: TrixBear
Date: June 26, 2025, 6:09 am
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Thank you for your replies. I haven't tried to contact anyone
yet as I wanted to get advice here first. I'm glad to hear the
success rate of contesting UKPC PCNs is high.
I'm not sure who contracted UKPC or how to go about contacting
the correct management. This PCN claims to have taken place at
Nuffield Hospital - which doesn't really exist in any location
or as a business. Nuffield Orthopaedic Centre, where this
actually took place, does have a PALS service but they are also
part of Oxford University Hospitals NHS Foundation Trust.
Would you suggest I contact PALS first since it does exist? If
not, who? Someone from Nuffield Orthopaedic Centre or Oxford
University Hospitals NHS Foundation Trust?
Thank you again
#Post#: 78341--------------------------------------------------
Re: UKPC PCN - Insufficient or No Payment - Nuffield Hospital
DIR By: b789
Date: June 26, 2025, 12:06 pm
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If there is a PALS service then definitely contact them.
#Post#: 78401--------------------------------------------------
Re: UKPC PCN - Insufficient or No Payment - Nuffield Hospital
DIR By: TrixBear
Date: June 26, 2025, 5:17 pm
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Cool, thanks. I'll report back with what they say.
#Post#: 78507--------------------------------------------------
Re: UKPC PCN - Insufficient or No Payment - Nuffield Hospital
DIR By: TrixBear
Date: June 27, 2025, 9:01 am
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Spoken to PALS who said they've had a few of these lately! They
are going to contact UKPC on my behalf then let me know the
outcome, so fingers crossed. I'll update when I hear back again.
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