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       #Post#: 80429--------------------------------------------------
       Re: Overstay Charge - Furzton Lake  - Smart Parking Ltd
   DIR By: ian505050
       Date: July 10, 2025, 8:03 am
       ---------------------------------------------------------
       I have now received an official rejection to my Appeal letter
       submitted to Smart Parking Limited.
       They seem to have misunderstood the definition of the 14 day
       period, just like the DVLA.
       I will await a week or so for guidance on here before completing
       an appeal with the  Independent Appeals Service, (IAS)
       Attached is the rejection letter
       [attachment deleted by admin]
       #Post#: 80432--------------------------------------------------
       Re: Overstay Charge - Furzton Lake  - Smart Parking Ltd
   DIR By: jfollows
       Date: July 10, 2025, 8:06 am
       ---------------------------------------------------------
       No, Smart deliberately interpret PoFA to suit their
       requirements, that’s to say that they lie, in the hope that
       people believe them, give up and pay. They recently switched
       from the BPA because POPLA upheld appeals on the misapplication
       of the law, and now the IAS sides with Smart.
       The DVLA is just incompetent.
       #Post#: 80441--------------------------------------------------
       Re: Overstay Charge - Furzton Lake  - Smart Parking Ltd
   DIR By: ian505050
       Date: July 10, 2025, 8:20 am
       ---------------------------------------------------------
       Wow! Its all fun and games. When this eventually gets decided in
       my favour has anyone had any luck issuing a counter claim
       against Parking Companies to recover cost for my  admin/wasted
       time. I once had a speeding ticket issued where North Yorkshire
       Police managed to shoot a different vehicle to mine with a speed
       gun and send me the fine as I was the next vehicle to pass. I
       resolved this eventually after paying the fine and attending a
       speed awareness course. I recovered all costs from North
       Yorkshire Police as I proved they had made an administrate
       error. It was several hundred pounds from memory.
       #Post#: 80443--------------------------------------------------
       Re: Overstay Charge - Furzton Lake  - Smart Parking Ltd
   DIR By: b789
       Date: July 10, 2025, 8:30 am
       ---------------------------------------------------------
       Appeal to the IAS with the following:
       --- Quote ---
       > [quote]I am the registered keeper of the vehicle. I deny any
       liability for this parking charge and appeal in full.
       >
       > The parking operator bears the burden of proof. It must
       establish that a contravention occurred, that a valid contract
       was formed between the operator and the driver, and that it has
       lawful authority to operate and issue Parking Charge Notices
       (PCNs) in its own name. I therefore require the operator to
       provide the following:
       >
       > [indent]1. The Notice to Keeper (NtK) was not given within the
       relevant period, and therefore, keeper liability under Schedule
       4 of the Protection of Freedoms Act 2012 (PoFA) cannot apply.
       The alleged contravention took place on Saturday 31 May, and the
       NtK was issued on Thursday 12 June. Under the interpretation
       principles of "given" in PoFA Schedule 4 paragraph 9(5), posting
       must allow for normal service—i.e. two working days. This means
       the earliest the notice could have been deemed “given” is Monday
       16 June. That is 16 days after the alleged contravention. The
       legal limit is 14. The failure is clear, quantifiable, and
       fatal. PoFA compliance is binary.
       >
       > The NtK either meets every requirement of Schedule 4, or it
       does not. There is no room for “substantial compliance”—nor can
       the operator claim technicality or ambiguity where the timelines
       are incontestable. The NtK itself is the evidence of
       non-compliance. No further proof or rebuttal is required. If the
       IAS assessor reading this genuinely holds legal qualifications,
       then they will know that partial compliance equals
       non-compliance. Keeper liability cannot apply where statutory
       conditions are breached. The driver remains unidentified, and
       the charge must therefore be cancelled.
       >
       > 2. Strict proof of clear, prominent, and adequate signage that
       was in place on the date in question, at the exact location of
       the alleged contravention. This must include a detailed site
       plan showing the placement of each sign and legible images of
       the signs in situ. The operator must demonstrate that signage
       was visible, legible, and compliant with the IPC Code of
       Practice that was valid at the time of the alleged
       contravention, including requirements relating to font size,
       positioning, and the communication of key terms.
       >
       > 3. Strict proof of a valid, contemporaneous contract or lease
       flowing from the landowner that authorises the operator to
       manage parking, issue PCNs, and pursue legal action in its own
       name. I refer the operator and the IAS assessor to Section 14 of
       the PPSCoP (Relationship with Landowner), which clearly sets out
       mandatory minimum requirements that must be evidenced before any
       parking charge may be issued on controlled land.
       >
       > In particular, Section 14.1(a)–(j) requires the operator to
       have in place written confirmation from the landowner which
       includes:
       >
       > [indent]• the identity of the landowner,
       > • a boundary map of the land to be managed,
       > • applicable byelaws,
       > • the duration and scope of authority granted,
       > • detailed parking terms and conditions including any specific
       permissions or exemptions,
       > • the means of issuing PCNs,
       > • responsibility for obtaining planning and advertising
       consents,
       > • and the operator’s obligations and appeal procedure under
       the Code.[/indent]
       >
       > These requirements are not optional. They are a condition
       precedent to issuing a PCN and bringing any associated action.
       Accordingly, I put the operator to strict proof of compliance
       with the entirety of Section 14 of the PPSCoP. Any document that
       contains redactions must not obscure the above conditions. The
       document must also be dated and signed by identifiable persons,
       with evidence of their authority to act on behalf of the parties
       to the agreement. The operator must provide an agreement showing
       clear authorisation from the landowner for this specific site.
       >
       > 4. Strict proof that the enforcement mechanism (e.g. ANPR or
       manual patrol) is reliable, synchronised, maintained, and
       calibrated regularly. The operator must prove the vehicle was
       present for the full duration alleged and not simply momentarily
       on site, potentially within a permitted consideration or grace
       period as defined by the PPSCoP.
       >
       > 5. Strict proof that the Notice to Keeper complies with the
       Protection of Freedoms Act 2012 (PoFA), if the operator is
       attempting to rely on keeper liability. Any failure to comply
       with the mandatory wording or timelines in Schedule 4 of PoFA
       renders keeper liability unenforceable.
       >
       > 6. Strict proof that the NtK was posted in time for it to have
       been given within the relevant period. The PPSCoP section
       8.1.2(d) Note 2 requires that the operator must retain a record
       of the date of posting of a notice, not simply of that notice
       having been generated (e.g. the date that any third-party Mail
       Consolidator actually put it in the postal system.)
       >
       > 7. The IAS claims that its assessors are “qualified solicitors
       or barristers.” Yet there is no way to verify this. Decisions
       are unsigned, anonymised, and unpublished. There is no
       transparency, no register of assessors, and no way for a
       motorist to assess the legal credibility of the individual
       supposedly adjudicating their appeal. If the person reading this
       really is legally qualified, they will know that without strict
       proof of landowner authority (VCS v HMRC [2013] EWCA Civ 186),
       no claim can succeed. They will also know that clear and
       prominent signage is a prerequisite for contract formation
       (ParkingEye v Beavis [2015] UKSC 67), and that keeper liability
       under PoFA is only available where strict statutory conditions
       are met.[/indent]
       >
       > If the assessor chooses to overlook these legal requirements
       and accept vague assertions or redacted documents from the
       operator, that will speak for itself—and lend further weight to
       the growing concern that this appeals service is neither
       independent nor genuinely legally qualified.
       >
       > In short, I dispute this charge in its entirety and require
       full evidence of compliance with the law, industry codes of
       practice, and basic contractual principles.
       --- End Quote ---
       #Post#: 82092--------------------------------------------------
       Re: Overstay Charge - Furzton Lake  - Smart Parking Ltd
   DIR By: ian505050
       Date: July 22, 2025, 6:47 am
       ---------------------------------------------------------
       I have submitted the Appeal to the IAS today and will await the
       response. Thanks again for the input.
       #Post#: 83245--------------------------------------------------
       Re: Overstay Charge - Furzton Lake  - Smart Parking Ltd
   DIR By: ian505050
       Date: July 29, 2025, 3:25 am
       ---------------------------------------------------------
       The IAS have now responded and given me a few days to provide
       further evidence after they have received evidence from
       smartpark.
       The evidence smartpark provided was the original letter sent to
       me in the post and the photos showing the signage in the
       carpark.
       Do I need to do anything at this stage before in for to an
       adjudicator in a few days time or just rely on the information
       above already provided to smartpark?
       [attachment deleted by admin]
       #Post#: 83271--------------------------------------------------
       Re: Overstay Charge - Furzton Lake  - Smart Parking Ltd
   DIR By: b789
       Date: July 29, 2025, 6:11 am
       ---------------------------------------------------------
       Simply respond with the following:
       --- Quote ---
       > The Notice to Keeper was not delivered within the 14-day
       statutory period required by Schedule 4, Paragraph 9(4) of the
       Protection of Freedoms Act 2012. It was deemed given on Monday
       16th June—16 days after the alleged contravention on Saturday
       31st May—rendering it non-compliant. The Keeper has not
       identified the driver, and Smart Parking cannot rely on PoFA to
       transfer liability. There is no lawful basis to pursue the
       Keeper.
       >
       > Statutory deadline calculation:
       >
       > [indent]• Date of alleged contravention: Saturday 31st May
       > • Day 1 of the 14-day period: Sunday 1st June
       > • Final day for delivery to comply with PoFA: Friday 13th June
       > • Latest possible issue date (to allow for 2 working days
       delivery): Wednesday 11th June
       > • NtK was issued: Thursday 12th June
       > • Deemed delivered: Monday 16th June
       > • Result: Delivered 3 days late, outside the statutory
       limit[/indent]
       >
       > PoFA compliance requires delivery within 14 days—not printing,
       issuing, or misrepresenting the calendar. The NtK would have had
       to be issued no later than Wednesday 11th June to be deemed
       delivered by Friday 13th June. Smart Parking missed that
       deadline. Their claim of compliance is not just wrong—it’s
       demonstrably incompetent.
       >
       > If the assessor chooses to overlook these legal requirements
       and accept vague assertions, that will speak for itself—and lend
       further weight to the growing concern that this appeals service
       is neither independent nor genuinely legally qualified.
       --- End Quote ---
       #Post#: 88568--------------------------------------------------
       Re: Overstay Charge - Furzton Lake  - Smart Parking Ltd
   DIR By: ian505050
       Date: September 5, 2025, 9:52 am
       ---------------------------------------------------------
       Great news today!!!!
       The IAS accepted the Appeal.
       This was the response.
       Thanks to everyone who provided help and input.
       Appeal Outcome: Accepted
       The Adjudicators comments are as follows:
       "The Appellant appeals this PCN on a number of grounds,
       including that the Operator has failed to comply with the
       requirements of PoFA and therefore cannot hold him liable as the
       keeper of the vehicle. The Appellant has declined to provide the
       driver's details. The Appellant is correct in that, as the
       Operator is pursuing keeper liability under PoFA, the NTK must
       comply with the requirements of the Act. One of those
       requirements is for the NTK to be deemed to be received within
       14 days of the parking event. The parking event took place on
       31/5. Therefore the NTK would need to be deemed to be received
       by 14/6. The NTK was issued on 12/6 and would therefore be
       deemed received by 16/6. Therefore as this is not within the 14
       day period, the NTK is not compliant and the Operator cannot
       pursue keeper liability. Accordingly, I will allow the appeal.
       I have considered all the issues raised by both parties in this
       Appeal and I am not satisfied that the Operator has established
       that the Parking Charge Notice was properly issued and therefore
       this Appeal is allowed."
       As your appeal has been accepted, the charge has been cancelled
       by the operator and you do not need to take any further action.
       #Post#: 88573--------------------------------------------------
       Re: Overstay Charge - Furzton Lake  - Smart Parking Ltd
   DIR By: b789
       Date: September 5, 2025, 10:06 am
       ---------------------------------------------------------
       I sense a worried IAS starting to apply the law and not their
       backhanders to these appeals. They know their days are numbered.
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