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#Post#: 76405--------------------------------------------------
Re: Airport drop off
DIR By: Zic654
Date: June 13, 2025, 10:59 am
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Hi,
I have tried to raise an appeal on the given address
(
HTML https://pcnpayments.apcoa.co.uk/pcnonline/index.php).
But it
does not give me any option and a message appears saying "Sorry,
we cannot find this ticket - please check the details you have
provided are correct". Is it because the 28 days have been
passed?
Also the live chat has given me the below details.
All appeals and representations must be made in writing, we
cannot accept appeals by phone or email. All appeals against
your notice MUST be made either through our secure online
portal- View the evidence, pay or challenge my Parking Charge
Notice (PCN/ECN/PN) (apcoa.co.uk)
Or alternatively, in writing at the address below within 28 days
of the date of issue.
Appeals should be made in accordance with the terms and
conditions of parking.
Please provide the notice reference number and your vehicle
registration with your appeal.
PO Box 1010
Uxbridge
Middlesex
UB8 9NT
Thanks again for your help and support.
#Post#: 76407--------------------------------------------------
Re: Airport drop off
DIR By: DWMB2
Date: June 13, 2025, 11:28 am
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Ah yes, hadn't seen the issue date. That'll be why.
Find their complaints contact details and send it there. They'll
say it's out of time but it puts them on notice that you'll not
be paying.
#Post#: 79131--------------------------------------------------
Re: Airport drop off
DIR By: Zic654
Date: July 1, 2025, 2:44 pm
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Hi,
Hope you all are okay.
I have attached the reply from debt recovery. Sorry for the bad
quality, I am out of time for work and my uncle has taken the
picture.
Thanks in advance for your help.
[attachment deleted by admin]
#Post#: 79172--------------------------------------------------
Re: Airport drop off
DIR By: b789
Date: July 2, 2025, 4:45 am
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You can safely ignore all debt recovery letters. Debt collectors
are powerless to do anything except to try and persuade the
low-hanging fruit on the gullible tree to pay up out of
ignorance and fear. You can shred anything from a debt collector
and we don't need to know about it.
Eventually, APCOA will give up. They do not litigate.
However, if you really are bothered, you can submit a formal
complaint by email to ukcustomercomplaints@apcoa.com, only as
the Keeper stating that you were unable to submit an appeal and
then explain to them that you are the Keeper, you decline to
identify the driver and that they cannot pursue you because the
location is not relevant land.
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