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#Post#: 75986--------------------------------------------------
Bank Park PCN - Oxford Rd Reading - Overstayed Free Period
DIR By: S.M
Date: June 11, 2025, 5:35 am
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Hi Everyone, hope all is well.
Received a NTK yesterday 10/06/2025 through the post.
The driver of the vehicle visited this car park on 30/05/2025 at
13.20 and overstayed the 30 mins free parking.
The driver entered their registration number on the machine for
free 30 mins parking.
Upon noticing that they were going to overstay, the driver tried
to pay online as stated on the car park signage but were unable
to. There's no indication of how to pay. The only machine
present was one that accepted card payment only.
This is not a lease vehicle.
How do we appeal this NTK.
HTML https://i.ibb.co/1GK65BTY/markup-1000169936.jpg
HTML https://i.ibb.co/B5dB3fNX/markup-1000169931.jpg
HTML https://i.ibb.co/PGQ3mjrR/PXL-20250611-101114178.jpg
HTML https://i.ibb.co/Ld86zdGy/PXL-20250611-101056703.jpg
HTML https://i.ibb.co/LDSh2bDC/PXL-20250530-122359556.jpg
#Post#: 76000--------------------------------------------------
Re: Bank Park PCN - Oxford Rd Reading - Overstayed Free Period
DIR By: jfollows
Date: June 11, 2025, 6:28 am
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Edit your post so that you do not identify the driver.
#Post#: 76007--------------------------------------------------
Re: Bank Park PCN - Oxford Rd Reading - Overstayed Free Period
DIR By: S.M
Date: June 11, 2025, 7:52 am
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Done 👍
#Post#: 78404--------------------------------------------------
Re: Bank Park PCN - Oxford Rd Reading - Overstayed Free Period
DIR By: S.M
Date: June 26, 2025, 6:07 pm
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Evening folks. This one slipped through the net as I had some
pressing issues and completely forgot about it. Could anyone
please help draft an appeal? Thankyou
#Post#: 78416--------------------------------------------------
Re: Bank Park PCN - Oxford Rd Reading - Overstayed Free Period
DIR By: b789
Date: June 27, 2025, 2:27 am
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No appeal is going to be successful. The choices you have are to
waste your time appealing and if you still want to fight it,
ignore the subsequent debt recovery letters and wait for them to
send you a Letter of Claim (LoC) and eventually a claim. Or, you
can skip the appeals process and arrive at exactly the same
point, an LoC and then a claim.
It is only once you have received a clim that you can properly
fight this. The odds of a claim going all the way to a hearing
is very low. In most cases, a claim is easily defended and,
depending on which bulk litigation company they use to issue the
claim, will eventually be struck out or discontinued.
So, what are you going to do? If you want to appeal, then just
use the following, for what it's worth:
--- Quote ---
> Subject: Appeal against Parking Charge Notice [Insert PCN
Reference]
>
> Dear Sir or Madam,
>
> I am the registered keeper of the vehicle [Insert VRM] and am
writing to appeal the Parking Charge Notice issued by Bank Park
Management Ltd.
>
> I do not believe the charge is valid and therefore request its
cancellation. Please consider this a formal appeal.
> I look forward to your response.
>
> Yours faithfully,
>
> [Your Name]
--- End Quote ---
When that is rejected, you can use the following as your IAS
appeal:
--- Quote ---
> I am the registered keeper of the vehicle. I deny any
liability for this parking charge and appeal in full.
>
> The parking operator bears the burden of proof. It must
establish that a contravention occurred, that a valid contract
was formed between the operator and the driver, and that it has
lawful authority to operate and issue Parking Charge Notices
(PCNs) in its own name. I therefore require the operator to
provide the following:
>
> [indent]1. Strict proof of clear, prominent, and adequate
signage that was in place on the date in question, at the exact
location of the alleged contravention. This must include a
detailed site plan showing the placement of each sign and
legible images of the signs in situ. The operator must
demonstrate that signage was visible, legible, and compliant
with the IPC Code of Practice that was valid at the time of the
alleged contravention, including requirements relating to font
size, positioning, and the communication of key terms.
>
> 2. Strict proof of a valid, contemporaneous contract or lease
flowing from the landowner that authorises the operator to
manage parking, issue PCNs, and pursue legal action in its own
name. I refer the operator and the IAS assessor to Section 14 of
the PPSCoP (Relationship with Landowner), which clearly sets out
mandatory minimum requirements that must be evidenced before any
parking charge may be issued on controlled land.
>
> In particular, Section 14.1(a)–(j) requires the operator to
have in place written confirmation from the landowner which
includes:
>
> [indent]• the identity of the landowner,
> • a boundary map of the land to be managed,
> • applicable byelaws,
> • the duration and scope of authority granted,
> • detailed parking terms and conditions including any specific
permissions or exemptions,
> • the means of issuing PCNs,
> • responsibility for obtaining planning and advertising
consents,
> • and the operator’s obligations and appeal procedure under
the Code.[/indent]
>
> These requirements are not optional. They are a condition
precedent to issuing a PCN and bringing any associated action.
Accordingly, I put the operator to strict proof of compliance
with the entirety of Section 14 of the PPSCoP. Any document that
contains redactions must not obscure the above conditions. The
document must also be dated and signed by identifiable persons,
with evidence of their authority to act on behalf of the parties
to the agreement. The operator must provide an agreement showing
clear authorisation from the landowner for this specific site.
>
> 3. Strict proof that the enforcement mechanism (e.g. ANPR or
manual patrol) is reliable, synchronised, maintained, and
calibrated regularly. The operator must prove the vehicle was
present for the full duration alleged and not simply momentarily
on site, potentially within a permitted consideration or grace
period as defined by the PPSCoP.
>
> 4. Strict proof that the Notice to Keeper complies with the
Protection of Freedoms Act 2012 (PoFA), if the operator is
attempting to rely on keeper liability. Any failure to comply
with the mandatory wording or timelines in Schedule 4 of PoFA
renders keeper liability unenforceable.
>
> 5. The IAS claims that its assessors are “qualified solicitors
or barristers.” Yet there is no way to verify this. Decisions
are unsigned, anonymised, and unpublished. There is no
transparency, no register of assessors, and no way for a
motorist to assess the legal credibility of the individual
supposedly adjudicating their appeal. If the person reading this
really is legally qualified, they will know that without strict
proof of landowner authority (VCS v HMRC [2013] EWCA Civ 186),
no claim can succeed. They will also know that clear and
prominent signage is a prerequisite for contract formation
(ParkingEye v Beavis [2015] UKSC 67), and that keeper liability
under PoFA is only available where strict statutory conditions
are met.
>
> If the assessor chooses to overlook these legal requirements
and accept vague assertions or redacted documents from the
operator, that will speak for itself—and lend further weight to
the growing concern that this appeals service is neither
independent nor genuinely legally qualified.
>
> In short, I dispute this charge in its entirety and require
full evidence of compliance with the law, industry codes of
practice, and basic contractual principles.
--- End Quote ---
#Post#: 78944--------------------------------------------------
Re: Bank Park PCN - Oxford Rd Reading - Overstayed Free Period
DIR By: S.M
Date: June 30, 2025, 12:31 pm
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Have already appealed it but received no acknowledgment for the
appeal. It does state that should someone not hear back in
relation to the appeal, they should contact Bank PArk - Called
the number and there`s no option to speak to someone. Let`s see
what they send through the post.
#Post#: 78954--------------------------------------------------
Re: Bank Park PCN - Oxford Rd Reading - Overstayed Free Period
DIR By: b789
Date: June 30, 2025, 1:23 pm
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Why on earth would you phone and try to reason with a shady,
unregulated private parking company. I'm sure their customer
service team—likely one bloke in a shed with a headset—will be
thrilled to help. That’s if you even get through, of course.
More likely, you’ll be treated to an eternal hold loop or a
conversation with someone whose grasp of logic rivals that of a
trifle.
Honestly, expecting a fair outcome from them is like writing a
heartfelt letter to a snail and waiting for a reply. Save
yourself the headache—literally—and just wait for the Letter of
Claim. At least then you’re dealing with a process that vaguely
resembles something legal.
#Post#: 82319--------------------------------------------------
Re: Bank Park PCN - Oxford Rd Reading - Overstayed Free Period
DIR By: S.M
Date: July 23, 2025, 7:58 am
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--- Quote from: b789 link ---
>
> Why on earth would you phone and try to reason with a shady,
unregulated private parking company. I'm sure their customer
service team—likely one bloke in a shed with a headset—will be
thrilled to help. That’s if you even get through, of course.
More likely, you’ll be treated to an eternal hold loop or a
conversation with someone whose grasp of logic rivals that of a
trifle.
>
> Honestly, expecting a fair outcome from them is like writing a
heartfelt letter to a snail and waiting for a reply. Save
yourself the headache—literally—and just wait for the Letter of
Claim. At least then you’re dealing with a process that vaguely
resembles something legal.
>
--- End Quote ---
I sent an email to their complaints department to say that they
never replied to me nor did they acknowledge my appeal. I
received a reply from them yesterday to say that they have
cancelled the PCN. Upon checking email history I can see that I
have used the appeal drafted that would have been sent to the
IAS. Thank you for your help
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