DIR Return Create A Forum - Home
---------------------------------------------------------
FreeTrafficLegalAdvice
HTML https://ftla.createaforum.com
---------------------------------------------------------
*****************************************************
DIR Return to: Private parking tickets
*****************************************************
#Post#: 75292--------------------------------------------------
Parking Charge from DCBL 12 min Over Stay
By: Craig1973 Date: June 7, 2025, 3:30 pm
---------------------------------------------------------
Hi All i could do with some help.
I have been reading a lot of the posts but would like some help
please from you amazing people
Case: The driver parked at a local retail park in under
"Highview Parking LTD" and stayed over the time by 12mins, The
driver is a pensioner and struggles to walk around fast. Now
initially before i got involved the driver had already appealed
the PCN, The appeal was not won and lowered to £60, The driver
sent a cheque of the costs after the rejection of appeal online,
and they then sent the driver a letter explaining that the
cheque had been cut up and destroyed and that they are now not
accepting this payment as it did bear the cost on the amount
which it clearly did, and now the charge has been passed to DCBL
and is now at a whopping £155.00 oh the joy lol.
The original letter was binned after cheque was sent so we don't
have that sorry.
There is now two letters from DCBL been delivered one attached
which is the second letter, I told the driver to ignore the
first letter from DCBL and now i have told the driver not to do
anything either with the second yet, and this is why i am here
to ask what we should do next if you lovely people can help.
The driver struggles to walk around and is also a pensioner, so
12 mins over stay as you can imagine is grinding me to the max.
What advice could you give us on this as our next moves.
Kind Regards
Craig
[attachment deleted by admin]
#Post#: 75301--------------------------------------------------
Re: Parking Charge from DCBL 12 min Over Stay
By: b789 Date: June 7, 2025, 3:54 pm
---------------------------------------------------------
It's a pity that an offer to pay was made as that admits
liability. However, not to worry... as this is going eventually
lead to a court claim, issued by DCB Legal, we will advise on
how to deal with it and provide a suitable defence and advice
all the ay through the process which will eventually end when
the claim is either struck out or discontinued.
No one pays a penny to anyone represented by DCB Legal (not
DCBL, their sister company).
The person you are assisting is very lucky they did not cash the
cheque and they are now going to be £60 better off than they
would have been. It will just take time but we will be here to
assist.
Never, ever enter into communication with a useless debt
recovery company. They are powerless to do anything except to
try and make the low-hanging fruit on the gullible tree to pay
up out of ignorance and fear. All debt collectors can be safely
ignored.
#Post#: 86639--------------------------------------------------
Re: Parking Charge from DCBL 12 min Over Stay
By: Craig1973 Date: August 21, 2025, 6:31 am
---------------------------------------------------------
Hi all
Hope you can help again
This has now been received, What would our next step or response
be
Thank you
#Post#: 86642--------------------------------------------------
Re: Parking Charge from DCBL 12 min Over Stay
By: b789 Date: August 21, 2025, 6:39 am
---------------------------------------------------------
It's just another useless debt recovery letter. You can safely
disregard it.
Eventually, DCB Legal will send you a Letter of Claim (LoC).
Come back when you receive that.
#Post#: 86648--------------------------------------------------
Re: Parking Charge from DCBL 12 min Over Stay
By: Craig1973 Date: August 21, 2025, 7:17 am
---------------------------------------------------------
[quote author=b789 link=topic=6696.msg86642#msg86642
date=1755776399]
It's just another useless debt recovery letter. You can safely
disregard it.
Eventually, DCB Legal will send you a Letter of Claim (LoC).
Come back when you receive that.
[/quote]
Thank you so much :)
#Post#: 89078--------------------------------------------------
Re: Parking Charge from DCBL 12 min Over Stay
By: Craig1973 Date: September 9, 2025, 5:36 am
---------------------------------------------------------
Hi Again
We have now received a lovely letter from the DCBL teams which
now states "LOC"
I hope you can guide us on the next steps of action required by
us.
I can't see any way of contacting them as this has been a letter
in post all the time, So do we if we have to reply is it by
post.
I can't seem to be able to add a photo anymore of the letter.
Thank you again
Craig
#Post#: 89082--------------------------------------------------
Re: Parking Charge from DCBL 12 min Over Stay
By: jfollows Date: September 9, 2025, 5:52 am
---------------------------------------------------------
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/<br
/>has instructions on how to attach pictures
#Post#: 89100--------------------------------------------------
Re: Parking Charge from DCBL 12 min Over Stay
By: b789 Date: September 9, 2025, 6:44 am
---------------------------------------------------------
With regards to the LoC, you should respond robustly with
something along these lines, which you send by email to
info@dcblegal.co.uk and you also CC yourself:
Subject: Response to you Letter of Claim Ref: [reference number]
Dear Sirs,
Your Letter Before Claim contains insufficient detail of the
claim and fails to provide copies of evidence your client places
reliance upon and thus is in complete contravention of the
Pre-Action Protocol for Debt Claims.
As a firm of supposed solicitors, one would expect you to be
capable of crafting a letter that aligns with paragraphs
3.1(a)–(d), 5.1 and 5.2 of the Protocol, and paragraphs 6(a) and
6(c) of the Practice Direction. These provisions do not exist
for decoration—they exist to facilitate informed discussion and
proportionate resolution. You might wish to reacquaint
yourselves with them.
The Civil Procedure Rules 1998, Pre-Action Conduct and Protocols
(Part 3), stipulate that prior to proceedings, parties should
have exchanged sufficient information to understand each other’s
position. Part 6 helpfully clarifies that this includes
disclosure of key documents relevant to the issues in dispute.
Your template letter mentions a “contract”, yet fails to provide
one. This would appear to undermine the only foundation upon
which your client’s claim allegedly rests. It’s difficult to
engage in meaningful pre-litigation dialogue when your side
declines to furnish the very document it purports to enforce.
I confirm that, once I am in receipt of a Letter Before Claim
that complies with the requirements of para 3.1 (a) of the
Pre-Action Protocol, I shall then seek advice and submit a
formal response within 30 days, as required by the Protocol.
Thus, I require your client to comply with its obligations by
sending me the following information/documents:
[indent]1. A copy of the original Notice to Keeper (NtK) that
confirms any PoFA 2012 liability
2. A copy of the contract (or contracts) you allege exists
between your client and the driver, in the form of an actual
photograph of the sign you contend was at the location on the
material date, not a generic stock image
3. The exact wording of the clause (or clauses) of the terms and
conditions of the contract(s) which is (are) relied upon that
you allege to have been breached
4. The written agreement between your client and the landowner,
establishing authority to enforce
5. A breakdown of the charges claimed, identifying whether the
principal sum is claimed as consideration or damages, and
whether the £70 “debt recovery” fee includes VAT[/indent]
I am clearly entitled to this information under paragraphs 6(a)
and 6(c) of the Practice Direction. I also need it in order to
comply with my own obligations under paragraph 6(b).
If your client does not provide me with this information then I
put you on notice that I will be relying on the cases of Webb
Resolutions Ltd v Waller Needham & Green [2012] EWHC 3529 (Ch),
Daejan Investments Limited v The Park West Club Limited (Part
20) Buxton Associates [2003] EWHC 2872, Charles Church
Developments Ltd v Stent Foundations Limited & Peter Dann
Limited [2007] EWHC 855 in asking the court to impose sanctions
on your client and to order a stay of the proceedings, pursuant
to paragraphs 13, 15(b) and (c) and 16 of the Practice
Direction, as referred to in paragraph 7.2 of the Protocol.
Until your client has complied with its obligations and provided
this information, I am unable to respond properly to the alleged
claim and to consider my position in relation to it, and it is
entirely premature (and a waste of costs and court time) for
your client to issue proceedings. Should your client do so, then
I will seek an immediate stay pursuant to paragraph 15(b) of the
Practice Direction and an order that this information is
provided.
Yours faithfully,
[Your name]
#Post#: 89538--------------------------------------------------
Re: Parking Charge from DCBL 12 min Over Stay
By: Craig1973 Date: September 11, 2025, 11:40 am
---------------------------------------------------------
Thank you again
Regards
Craig
#Post#: 94836--------------------------------------------------
Re: Parking Charge from DCBL 12 min Over Stay
By: Craig1973 Date: October 20, 2025, 10:39 am
---------------------------------------------------------
We have had a response.
Your help and advice once again would be very grateful 🙏
Dear xxxxxx
We write in response to your recent correspondence in response
to our Letter of Claim (LOC) and will now respond as follows.
Location: Airport Retail Park CV3 4RP, Date of Contravention:
XX/XX/2025, Parking Charge Ref Number: xxxxxxxxx
It is our position that the Letter of Claim (“LOC”) is compliant
with the Pre-Action Protocol for Debt Claims (“the Protocol”).
The LOC provides adequate information for you to identify the
debt that our Client is seeking to recover. We would
respectfully draw your attention to paragraph 2.1(c) of the
Protocol and remind you that both parties are expected to act
reasonably and proportionately.
For the avoidance of doubt, please note that the timeframe in
which to appeal the Parking Charge has expired. You were given
the opportunity to lodge an appeal when the initial Notice was
issued to you. Given that the case has been escalated to this
firm for recovery action, the time to appeal has now elapsed and
payment of the Parking Charge(s) is now required.
The amount owed is a genuine pre-estimate of the losses incurred
in managing the parking location to ensure compliance with the
clearly displayed terms and conditions. Further, in accordance
with the British Parking Association (BPA)/International Parking
Community (IPC) Code of Practice, where the Parking Charge
becomes overdue and before Court proceedings have commenced, a
reasonable sum may be added for the debt recovery fees. The
correct recovery fees have been added and will not be removed,
for completeness we would advise that the fee is not inclusive
of any VAT, as it does not pertain to a supply of goods/services
between you and our Client.
To clarify, when parking on private land, the contractual terms
of the site are set out on the signs. You are thus entering into
a contract (by way of conduct) and agreeing to the terms by
parking and staying on the site. Parking in breach of the terms
as stipulated on the signage means that you are then breaking
the terms of the contract.
Attached are copies of evidence pertaining to the matter,
however, if there are any documents that you have requested, but
that are not attached, it is because we have deemed the request
to be disproportionate and/or not relevant to the substantive
issues in dispute. We respectfully draw your attention to
paragraph 2.1(c) of the Protocol and remind you that both
parties are expected to act reasonably and proportionately.
You now have 30 days from the date of this email to make payment
of the amount as per our Letter of Claim. Failure to make
payment will result in a Claim being issued against you without
any further reference.
Payment can be made via bank transfer to our designated client
account: -
Account Name: DCB Legal Ltd Client Account
Sort Code: 20-24-09
Account Number: 60964441
You must quote the correct case reference (XXXXXXXXHVP) when
making payment. If you do not, we may be unable to correctly
allocate the payment. If further action is taken by us as a
result of an incorrect reference being quoted, you will be
liable for any further fees or costs incurred.
Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to
make payment over the telephone or online at
HTML https://dcblegal.co.uk/response/pay-online/.
Please note that in the absence of payment in the next 30 days,
our position remains as previously advised. As such, should our
client instruct us to proceed with further legal action, we
reserve the right to do so without any further reference to you.
If you are at all unsure of your legal position, we recommend
that you seek your own independent legal advice
Sofia Marth
Administration Associate
DCB Legal Ltd
*****************************************************
DIR Next Page